Chapter 2 Troubleshooting Procedures
2.12 Bluetooth Troubleshooting
To check if the computer’s Bluetooth is malfunctioning or not, follow the troubleshooting procedure below as instructed.
Procedure 1 Connector Check and Replacement Check
The Bluetooth module is connected to system board. If Bluetooth malfunctions, its connection is defective or Bluetooth cable and system board may be faulty.
Check 1 Make sure Bluetooth cable is firmly connected to the connector CN12 (system board). If the problem still occurs, perform Check 2.
Check 2 Bluetooth cable may be faulty. Replace it with a new one. If the problem s till occurs, perform Check 3.
Check 3 Bluetooth may be faulty. Replace it with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 4.
Check 4 System board may be faulty. Replace it with a new one following the instruction in Chapter 4.
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