Before calling service personal
Check the following points before asking for support service. Refer also to “Trouble indications”. 82
CONTENTS | 88 |
Symptom | Cause | Correction | Page |
The power does not come on. | • The power cord is disconnected. | Firmly plug in the power cord. | 19 |
| • The lamp cover is not attached correctly. | Attach the cover correctly. | 87 |
The power turns off while | • The ambient temperature of the projection room is too high. | Lower the ambient temperature of the projection room, | 82 |
using the projector. |
| and turn the power on. |
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No image appears. | • The lens cover is on. | Take off the lens cover. | 19 |
| • The wrong input is selected. | Select the input source correctly. | 29 |
| • The muting mode is on. | Press MUTE to restore the picture. | 34 |
| • The “Brightness” adjustment is at its darkest. | Make the “Brightness” adjustment. | 48 |
| • The source is not correctly connected to the projector. | Connect the source correctly to the projector. | 22 |
No sound is heard. | • The wrong input is selected. | Select the input source correctly. | 29 |
| • The muting mode is on. | Press MUTE to restore the sound. | 34 |
| • The sound volume is at the minimum. | Adjust the sound volume. | 12 |
| • The source is not correctly connected to the projector. | Connect the source correctly to the projector. | 22 |
Desired input source cannot | • Input is not set so that it can be selected with the INPUT button. | Set from the menu screen so that the source can be | 48 |
be selected by the INPUT | By default, only the RGB1 and video input modes can be selected. | selected with the INPUT button. |
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button. |
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RGB1 input or Y/PB/PR input | • The COMPUTER IN 1 connector’s input setting is wrong. | At the menu screen, set for the proper input signal type. | 48 |
colors are not right. |
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RGB2 input image does not | • The COMPUTER IN 2 connector’s input setting is wrong. | At the menu screen, set for the proper input signal type. | 48 |
appear. | • The signal cable type is wrong. | Use a proper signal cable. | 23 |
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Digital RGB input image does | • The COMPUTER IN 2 connector’s input setting is wrong. | At the menu screen, set for the proper input signal type. | 48 |
not appear. | • The signal cable type is wrong. | Use a proper signal cable. | 23 |
The image is blurred. | • The lens is dirty. | Clean the lens with a blower or lens cleaner, etc. | 85 |
Focusing is uneven. | • The picture is out of focus. | Focus the picture. | 30 |
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| • The projection distance is not appropriate. | Adjust the distance properly. | 18 |
| • The projecting light is not hitting the screen squarely. | Adjust the projecting direction so that the light hits the | 18 |
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| screen squarely. |
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| • The “Brightness”, “Contrast”, “Sharpness” or “Phase” adjustments | Make the “Picture” adjustments. | 54 |
| are not correct. |
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The picture is dim. | • The “Brightness” or “Contrast” adjustments are not correct. | Make the “Picture” adjustments. | 54 |
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| • The lamp life is ending. | Replace the lamp. | 86 |
Others
Continued
