Troubleshooting
The following tips will help solve many common problems encountered while using the MiFi 2200:
•Make sure you are using the MiFi 2200 in the correct geographic region: a Mobile Broadband and NationalAccess the MiFi 2200 in the US.
•Ensure that the wireless network’s coverage extends to your current location.
When properly installed, the MiFi 2200 is a highly reliable product. Most problems are caused by one of these issues:
•The wrong driver has been installed.
•System resources required by the MiFi 2200 are being used by other devices.
•Network coverage is not available (either because you are outside the Mobile Broadband and NationalAccess coverage area or because of an account or network problem).
Master Reset
There is Master Reset button on the bottom of the device. The Master Reset button restores the device
To use the Master Reset button:
1.Locate the button on the bottom of the device.
2.Depress for five (5) seconds.
Problem | Possible Cause | Solution | ||
My MiFi powered off once I | This occurs if any power settings are | Manually press the power button to | ||
plugged it into the wall charger | activated once the device is plugged | turn it back on. | ||
| into the wall charger (i.e. pressing |
| ||
| the Master Reset button). |
| ||
My MiFi just powered off without | This may occur under any of the | Manually press the power button to | ||
my pressing the power button | following circumstances | turn it back on. | ||
| • Pressing the Master Reset | If battery is depleted, charge the | ||
|
| button | device with the wall charger or USB | |
| • | Restarting the device | cable. | |
| • | Switching Profiles |
| |
| • | Restoring the Configuration |
| |
|
| Settings |
| |
| • | Battery depleted |
| |
For issues related to VZAccess Manager consult the VZAccess Manager Software User Guide.
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