Troubleshooting
Problem | Cause | Remedy |
Dolby Digital or DTS sources cannot be played. (Dolby Digital or DTS indicator on the front panel display does not light up).
A “humming” sound can be heard
The sound effect cannot be recorded
•The connected component is not set
to output Dolby Digital or DTS digital signals
•The incorrect input channel has been selected
•Cable(s) not connected correctly
•It is not possible to record the sound effect with a recording device
•Set your player to the correct setting following it’s operating instructions
•Select the correct input channel using the input select buttons
•Firmly connect all audio cables. If the problem persists, the cable(s) may be defective
A source cannot be recorded by a recording device
This unit does not operate properly
There is noise interference from digital or
The picture is disturbed
•The recording device is not connected to the PRE OUT (REC) jack
•The internal microcomputer has been frozen by an external electric shock (such as lightening or excessive static electricity) or by a power supply with low voltage
•Th e
•The video source uses scram bled or encoded signals to prevent dubbing
•Connect the recording device to the PRE OUT (REC) jack
•Disconnect the AV power cord from the outlet and then plug it in after ap- proximately 30 seconds
•Reset the
•Move the
There is no picture on the TV/ video monitor
The power suddenly turned off and there is no sound or display
FM stereo reception is noisy
There is distortion and a clear recep- tion cannot be found even with a high- quality FM antenna
The desired station cannot be tuned in with automatic tuning
•The video signal is not connected to the correct source
•The video cable is bad
•The internal temperature is too high and the
•FM stereo broadcasts may cause this problem when the transmitter is too fa r away or the antenna input is poor
•Th ere is multipath interference
•The signal is too weak
•Change to a correct source
•Replace with a new cable
•Wait about 1 hour for the DTX- 9909K to cool off and then turn it back
on
•Check the antenna connections. Try using a
•Use the manual tuning method
•Adjust the antenna position to elim i- nate multipath interference
•Use a
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