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The Base Station's light flashes in Red cycles when the USB cable is
connected.
• The Base Station cannot enumerate. The driver is probably not
installed correctly.
Occasionally the user will be unaware that he aborted his driver
installation. Once the process has started, it should finish
successfully. If it doesn’t, you will not see any data on the screen
when scanning.
To resolve a driver installation problem follow the applicable
instructions below:
Windows XP:
1. Go to the Start menu.
2. Select Control Panel.
3. Switch to "Classic View" if in "Category View"
4. Select "System".
5. Select "Hardware" tab.
6. Select "Device Manager"
7. Double Click on the" Human Interface Devices"
8. Locate the USB Human Interface Device with a "!" in the icon.
9. Click on Update Driver
10. Follow instructions. If XP fails to find the driver on the
computer's hard disk, you may have to insert and point to the
original Windows XP CD to complete the installation.
11. Click "Finish"
Win98/ME:
1. Go to the "Start" menu.
2. Go to "Settings".
3. Select "Control Panel".
4. Go to "System".
5. Click on the "Device Manager" tab.
6. Double Click on the "USB Human Interface Devices" (it may be
titled TriCoder HID Keyboard instead).
7. Now click on the "Reinstall Driver" button.
8. Follow directions. If the installer cannot find the right driver file
on your hard disk, you may have to insert the original Windows
98 CD and point to it to complete the installation.
9. Click "Finish".