Chapter 11 Voice

After pressing the flash key, if you do not issue the sub-command before the default sub- command timeout (2 seconds) expires or issue an invalid sub-command, the current operation will be aborted.

Table 60 USA Flash Key Commands

COMMAND

SUB-COMMAND

DESCRIPTION

Flash

 

Put a current call on hold to place a second call. After the second

 

 

call is successful, press the flash key again to have a three-way

 

 

conference call.

 

 

Put a current call on hold to answer an incoming call.

 

 

 

Flash

*98#

Transfer the call to another phone.

 

 

 

11.11.3.1 USA Call Hold

Call hold allows you to put a call (A) on hold by pressing the flash key.

If you have another call, press the flash key to switch back and forth between caller A and B by putting either one on hold.

If you hang up the phone but a caller is still on hold, there will be a remind ring.

11.11.3.2 USA Call Waiting

This allows you to place a call on hold while you answer another incoming call on the same telephone (directory) number.

If there is a second call to your telephone number, you will hear a call waiting tone. Press the flash key to put the first call on hold and answer the second call.

11.11.3.3 USA Call Transfer

Do the following to transfer an incoming call (that you have answered) to another phone.

1Press the flash key to put the caller on hold.

2When you hear the dial tone, dial “*98#” followed by the number to which you want to transfer the call. to operate the Intercom.

3After you hear the ring signal or the second party answers it, hang up the phone.

11.11.3.4USA Three-Way Conference

Use the following steps to make three-way conference calls.

1When you are on the phone talking to someone (party A), press the flash key to put the caller on hold and get a dial tone.

2Dial a phone number directly to make another call (to party B).

3When party B answers the second call, press the flash key to create a three-way conversation.

4Hang up the phone to drop the connection.

5If you want to separate the activated three-way conference into two individual connections (with party A on-line and party B on hold), press the flash key.

6If you want to go back to the three-way conversation, press the flash key again.

7If you want to separate the activated three-way conference into two individual connections again, press the flash key. This time the party B is on-line and party A is on hold.

 

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P-2602H(W)(L)-DxA User’s Guide