Table of Contents

27.1

Introduction ......................................................................................................................

345

27.2

Filename Conventions .....................................................................................................

345

27.3

File Maintenance Over WAN ...........................................................................................

346

27.4

Firmware Upgrade Screen ............................................................................................

347

27.5

Backup and Restore .......................................................................................................

348

27.5.1 Backup Configuration ............................................................................................

349

27.5.2 Restore Configuration ...........................................................................................

349

27.5.3 Reset to Factory Defaults ......................................................................................

350

27.6

Restart .............................................................................................................................

351

27.7

Using FTP or TFTP to Back Up Configuration ................................................................

351

27.7.1 Using the FTP Commands to Back Up Configuration ............................................

351

27.7.2 FTP Command Configuration Backup Example ...................................................

352

27.7.3 Configuration Backup Using GUI-based FTP Clients ............................................

352

27.7.4 Backup Configuration Using TFTP .........................................................................

352

27.7.5 TFTP Command Configuration Backup Example ..................................................

353

27.7.6 Configuration Backup Using GUI-based TFTP Clients ..........................................

353

27.8

Using FTP or TFTP to Restore Configuration ...............................................................

354

27.8.1 Restore Using FTP Session Example ....................................................................

354

27.9

FTP and TFTP Firmware and Configuration File Uploads ..............................................

354

27.9.1 FTP File Upload Command from the DOS Prompt Example .................................

355

27.9.2 FTP Session Example of Firmware File Upload ....................................................

355

27.9.3 TFTP File Upload ...................................................................................................

355

27.9.4 TFTP Upload Command Example .........................................................................

356

Chapter 28

 

Diagnostic

.............................................................................................................................

357

28.1

General Diagnostic .........................................................................................................

357

28.2

DSL Line Diagnostic ......................................................................................................

357

Chapter 29

 

Troubleshooting....................................................................................................................

361

29.1

Power, Hardware Connections, and LEDs ......................................................................

361

29.2

ZyXEL Device Access and Login ....................................................................................

362

29.3

Internet Access ................................................................................................................

364

29.4

Phone Calls and VoIP ......................................................................................................

365

29.5

Problems With Multiple SIP Accounts .............................................................................

366

29.5.1 Outgoing Calls ........................................................................................................

366

29.5.2 Incoming Calls ........................................................................................................

367

Part V: Appendices and Index ............................................................

369

Appendix A Product Specifications.......................................................................................

371

 

21

P-2602H(W)(L)-DxA User’s Guide