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Chapter 24 Troubleshooting

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246	P-870HN-51D User’s Guide

Contents

Default Login Details www.zyxel.com Page About This User's Guide Page Document Conventions Page Safety Warnings Page Contents Overview Page Table of Contents Part II: Technical Reference Page Page Page Page Page Page Page Page Introducing the P-870HN-51D 1.1 Overview 1.2 P-870HN-51Dfor Internet Access 1.3 Ways to Manage the P-870HN-51D 1.4Good Habits for Managing the P-870HN-51D 1.5LEDs (Lights) Page 1.6 The RESET Button 1.6.1 Using the Reset Button 1.7The WPS Button 1.7.1 Turn the Wireless LAN Off or On 1.7.2Activate WPS Page Tutorials 2.1 Overview 2.2 How to Set up a Wireless Network 2.2.1 Example Parameters 2.2.2 Configuring the AP Page 2.2.3Configuring the Wireless Client Page 2.2.3.2 Creating and Using a Profile Page Page Page 2.3 Configuring the MAC Address Filter 2.4 Setting Up NAT Port Forwarding 2.4.1 Port Forwarding 2.5 Access the P-870HN-51DUsing DDNS 2.5.1 Registering a DDNS Account on www.dyndns.org 2.5.2 Configuring DDNS on Your P-870HN-51D 2.5.3 Testing the DDNS Setting 2.6Configuring Static Route for Routing to Another Network Page Page 2.7 Configuring QoS Queue and Class Setup Page Page Page Introducing the Web Configurator 3.1 Web Configurator Overview 3.1.1Accessing the Web Configurator 3.2 Web Configurator Main Screen 3.2.1Navigation Panel Page 3.2.2 Main Window 3.2.3 Status Bar Page Page Page Status Screens 4.1 Overview 4.2 Status Screen Page Page 4.2.1 WAN Service Statistics Page 4.2.2 Route Info 4.2.3WLAN Station List 4.2.4 VDSL Statistics Page Page Page 4.2.5 LAN Statistics 4.2.6 Client List Page Page WAN Setup 5.1 Overview 5.1.1What You Can Do in this Chapter 5.2 What You Need to Know 5.3 Before You Begin 5.4 The Layer 2 Interface Screen 5.4.1 Layer 2 Interface Configuration 5.5 The Internet Connection Screen 5.5.1 WAN Connection Configuration 5.5.1.2 Service Type 5.5.1.3 WAN IP Address and DNS Server Page Page Page Page 5.5.1.4 NAT, IGMP Multicast and Firewall Activation 5.5.1.5 Default Gateway 5.5.1.6 DNS Server 5.5.1.7 Configuration Summary 5.6 Technical Reference Page Page Page Page Page Page LAN Setup 6.1 Overview 6.1.1What You Can Do in this Chapter 6.2 What You Need To Know 6.3 The LAN IP Screen Page 6.4 Technical Reference Page Page Page Wireless LAN 7.1 Overview 7.1.1 What You Can Do in this Chapter 7.2 What You Need to Know Page 7.3 Before You Begin 7.4The General Screen Page 7.4.1 No Security Page 7.4.2 WEP Encryption 7.4.3 WPA(2)-PSK 7.4.4 WPA(2) Authentication Page 7.4.5 MAC Filter 7.4.6 Adding a New MAC Filtering Rule 7.5 The More AP Screen 7.5.1 More AP Edit 7.6 The WPS Screen Page 7.7 The WPS Station Screen 7.8 The Advanced Setup Screen 7.9 Technical Reference 7.9.1 Wireless Network Overview 7.9.2 Additional Wireless Terms 7.9.3 Wireless Security Overview 7.9.3.3 User Authentication 7.9.3.4 Encryption 7.9.4 WiFi Protected Setup 7.9.4.1 Push Button Configuration 7.9.4.2 PIN Configuration Page 7.9.4.3 How WPS Works Page 7.9.4.4 Example WPS Network Setup 7.9.4.5 Limitations of WPS Page Network Address Translation (NAT) 8.1 Overview 8.1.1What You Can Do in this Chapter 8.2 What You Need to Know 8.3 The Port Forwarding Screen Page 8.3.1 The Port Forwarding Edit Screen 8.4 The Trigger Port Screen Page Page 8.4.1 Trigger Port Configuration 8.5 The DMZ Host Screen 8.6 The ALG Screen 8.7 Technical Reference Page Page Firewall 9.1 Overview 9.1.1 What You Can Do in this Chapter 9.2 What You Need to Know 9.3 The Firewall Screen Page 9.3.1 Creating Incoming Firewall Rules Page Page Certificate 10.1 Overview 10.1.1What You Can Do in this Chapter 10.2 What You Need to Know 10.3 The Local Certificates Screen 10.3.1 Create Certificate Request 10.3.2 Import Certificate Page 10.3.3 Certificate Details 10.3.4 Load Signed Certificate 10.4 The Trusted CA Screen Page 10.4.1 View Trusted CA Certificate 10.4.2 Import Trusted CA Certificate Page Static Route 11.1 Overview 11.1.1 What You Can Do in this Chapter 11.2 The Static Route Screen 11.2.1 Static Route Edit Page Policy Forwarding 12.1 Overview 12.1.1 What You Can Do in this Chapter 12.2 The Static Route Screen 12.2.1 Policy Forwarding Setup Page Page RIP 13.1 Overview 13.1.1 What You Can Do in this Chapter 13.2 The RIP Screen Page Quality of Service (QoS) 14.1 Overview 14.1.1What You Can Do in this Chapter 14.2What You Need to Know 14.3 The Quality of Service General Screen Page 14.4 The Queue Setup Screen 14.4.1 Adding a QoS Queue 14.5 The Class Setup Screen Page 14.5.1 QoS Class Edit Page Page Page 14.6 The Policer Setup Screen 14.6.1 Policer Setup Add/Edit Page 14.7 The QoS Monitor Screen 14.8 Technical Reference 14.8.1 Automatic Priority Queue Assignment 14.8.2 Traffic Policing Meter Types Page Page Dynamic DNS Setup 15.1 Overview 15.1.1 What You Can Do in this Chapter 15.2 What You Need To Know 15.3 The Dynamic DNS Screen Remote Management 16.1 Overview 16.1.1What You Can Do in this Chapter 16.2 The TR-069Screen Page 16.3 The TR-064Screen 16.4 The Service Control Screen 16.5 The IP Address Screen 16.5.1 Adding an IP Address Universal Plug-and-Play(UPnP) 17.1 Overview 17.1.1 What You Can Do in this Chapter 17.2 What You Need to Know 17.3 The UPnP Screen 17.4 Installing UPnP in Windows Example Page Page 17.5Using UPnP in Windows XP Example Page Page Page Page Page Page Parental Control 18.1 Overview 18.1.1What You Can Do in this Chapter 18.2 The Time Restriction Screen 18.2.1 Adding a Schedule 18.3 The URL Filter Screen 18.3.1 Adding URL Filter Interface Group 19.1 Overview 19.1.1 What You Can Do in this Chapter 19.2 The Interface Group Screen Page 19.2.1 Interface Group Configuration 19.2.2 Interface Grouping Criteria Page Page System Settings 20.1 Overview 20.1.1What You Can Do in this Chapter 20.2 The General Screen 20.3 The Time Setting Screen Page Page Logs 21.1 Overview 21.1.1What You Can Do in this Chapter 21.2 The View Log Screen 21.3 The Log Settings Screen Page Page Tools 22.1 Overview 22.1.1What You Can Do in this Chapter 22.2 The Firmware Screen Page 22.3 The Configuration Screen Page 22.4 The Restart Screen Page Page Diagnostic 23.1 Overview 23.1.1What You Can Do in this Chapter 23.2 What You Need to Know 23.3The General Diagnostic Screen 23.4 The 802.1ag Screen Page Troubleshooting 24.1Power, Hardware Connections, and LEDs 24.2P-870HN-51DAccess and Login Page 24.3 Internet Access Page 24.4Wireless LAN Troubleshooting Page Page Product Specifications 25.1 Hardware Specifications 25.2 Firmware Specifications Page Page Page Page Page Network Troubleshooting Overview Before Getting Started The Command Line Interface Command Syntax and Parameters ipconfig Page ping Page tracert Page arp route Page Page netstat Page Page Page Setting Up Your Computer’s IP Address Windows XP/NT/2000 Page Page Page Windows Vista Page Page Page Windows Page Page Page Mac OS X: 10.3 and Page Page Page Mac OS X: 10.5 and Page Page Linux: Ubuntu 8 (GNOME) Page Page Page Page Linux: openSUSE 10.3 (KDE) Page Page Page Page Page Pop-upWindows, JavaScripts and Java Permissions Internet Explorer Pop-upBlockers Page Page JavaScripts Page Java Permissions Page Mozilla Firefox Page Page IP Addresses and Subnetting Introduction to IP Addresses Structure Subnet Masks Page Notation Subnetting Page Example: Four Subnets Example: Eight Subnets Subnet Planning Configuring IP Addresses Page IP Address Conflicts Page Page Wireless LANs Wireless LAN Topologies Page Channel RTS/CTS Page Fragmentation Threshold Preamble Type IEEE 802.11g Wireless LAN Wireless Security Overview IEEE RADIUS Types of EAP Authentication Dynamic WEP Key Exchange WPA and WPA2 Page Page Page Security Parameters Summary Antenna Overview Antenna Characteristics Types of Antennas for WLAN Positioning Antennas Common Services Page Page Page Open Software Announcements End-UserLicense Agreement for "P-870HN-51D Page Page Page Open-SourcePackages for "P-870HN-51D Notice GNU GENERAL PUBLIC LICENSE Page Page Page Page The MIT License OpenSSL License Original SSLeay License Page Page Legal Information Copyright Certifications Page Page ZyXEL Limited Warranty Index

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