Trouble
Repeated jamming.
Clear streak on scanned images.
Overall scanned image density too light, too dark, or uneven.
Calibration failure.
Probable Cause
The transport system baffle plates and
There may be a foreign object in the optical path.
Dust or dirt on the mirrors or imaging guides.
Calibration is not performed or is not performed correctly.
Lamps are dirty or not properly installed.
Calibration target was skewed when feeding.
Lamps are dirty or not properly installed.
Document was in the transport at the time of calibration.
Remedy
Repeat any recent jam clearing or maintenance procedures, making certain all baffle plates are firmly in place and all operator- accessible areas are properly closed. Refer to “Clearing the document path” later in this chapter.
Check and clean imaging guides and transport area. Refer to Chapter 5, “Cleaning the imaging guides”.
Check and clean imaging guides and mirrors. Refer to Chapter 5, “Cleaning the imaging guides”.
Perform calibration using instructions provided. Refer to Chapter 2, “Calibrating the scanner”.
Check the lamps for proper installation. Check for dirt or debris in the lamp housing. Refer to Chapter 5, “Cleaning the exposure lamp housings”.
Retry. Adjust feed tray side guides. Adjust feed and separator roller gap.
Check the lamps for proper installation. Check for dirt or debris in the lamp housing. Refer to Chapter 5, “Cleaning the exposure lamp housings”.
Remove any documents in the transport system. Retry. Refer to “Clearing the document path” later in this chapter.
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