Lexmark
X502N, X500n
manual
113
Troubleshooting
Paper characteristics
Install
FAQ
Default Mode
Symbols
Administrative support
Connecting to a telephone
Warranty
Configured models
Page 113
1
2
3
4
5
50
cm
(8.0 in.)
70
cm
(28.0 in.)
20
cm
(8.0 in.)
25
cm
(10.0 in.)
304.8
mm
(12.0 in.)
113
Page 112
Page 114
Image 113
Page 112
Page 114
Contents
Users Guide
X500n, X502n
Page
Contents
Scanning
Printing
Copying
Clearing jams
Faxing
Understanding printer menus
Administrative support
Understanding printer messages
Maintaining the printer
117
Troubleshooting
137
Safety information
Basic model
Configured models
Learning about the printer
Page
Fully configured model
Control panel item Description
Understanding the control panel
Control panel item Description
Control panel item Description
Getting the printer ready to fax
Using an RJ11 adapter
Choosing a fax connection
Country/region
Page
Country/region
Connecting directly to a telephone wall jack
Connecting directly to a telephone wall jack in Germany
Connecting to a telephone
Connecting to an answering machine
Page
Connecting to a computer with a modem
Setting the date
Setting the outgoing fax name and number
Setting the time
Installing a 530-sheet drawer
Installing options
Securing the 530-sheet drawer to the printer
Attaching cables
Ethernet port USB symbol USB port
Loading trays
Loading paper and specialty media
Page
Page
Converting the standard tray to a legal-size tray
Page
Page
Setting up the standard exit bin
Setting the Paper Type
Linking trays
Paper guidelines
Paper characteristics
Paper and specialty media guide
Unacceptable paper
Using letterhead
Selecting paper
Selecting preprinted forms and letterhead
Using envelopes
Using transparencies
Using labels
Storing paper
Using card stock
Supported paper sizes
Supported paper sizes, types, and weights
Supported paper types
Paper capacities
Supported paper weights
Page
Printing the configuration
Installing printer software
Printing
Printing a document from Windows
Printing the demo
Canceling a print job
Click the trash icon
Copying
Customizing copy settings
Making a copy
Selecting a paper tray for copies
Reducing or enlarging copies
Selecting a paper size for copies
Making a copy lighter or darker
Adjusting copy quality
Copying multiple pages onto a single sheet
Collated Not collated
Canceling a copy job
Collating copies
Scanning
Scanning a document using the computer
Scanning text for editing
Customizing scan settings using the computer
Scanning documents directly to other applications
General tab
Select Moire Reduction
Scanning clear images from magazines or newspapers
Scanning to a computer over the network
Canceling a scan job
Setting up the scan directory
Customizing scan settings from the control panel
Searching the scan directory
Making a scanned image lighter or darker
Sending a fax
Sending a fax using the ADF
Faxing
Sending a broadcast fax
Sending a fax using the scanner glass
Canceling a broadcast fax
Sending a fax at the end of a conversation
Canceling a fax job
Sending a fax while listening to a call On Hook Dial
Receiving a fax
Setting the fax receive mode
Understanding the fax receive modes
Receiving a fax at the end of a conversation
Setting up Quick Dial numbers
Adjusting fax activity report settings
Printing fax activity reports
Receiving a fax from an extension telephone
Printing the Speed Dial list
Setting up Speed Dial numbers
Printing the Quick Dial list
Setting the dialing mode
Customizing dial settings
Adjusting the volume
Understanding the dialing options
Setting up to fax while behind a PBX
Making a fax lighter or darker
Customizing fax settings
Changing the fax resolution
Reducing the print size of an incoming fax
Setting up real time fax transmission
Selecting a paper tray for incoming faxes
Understanding jam messages and locations
Clearing jams
Avoiding jams
Rear door top
ADF door
Rear door bottom
Optional 530-sheet tray Tray
Clearing Tray 1 jams
Page
Clearing Tray 2 jams
Clearing jams behind the rear door
Paper Jam B Paper Jam C
Paper jam in the ADF
Page
Page
Close the ADF cover Press
Scan Settings Fax Settings Fax Directory Admin Settings
Copy Settings menu
Understanding printer menus
Menus list
Quality
Sort
Density
Reduce/Enlarge
Scan Settings menu
Limitation of size of mail
Fax Settings menu
TX Settings
Delete Document
RX Settings
Tray Settings
Report Settings
Comm Settings
Fax Directory menu
Quick Dial Entry
Speaker Volume
Machine Settings menu
Paper Settings
Speed Dial Entry
Toner Saver Mode
Job Timeout
Scanner Carriage
Supplies Info
Reports Print menu
Network Settings menu
Admin Settings menu
Default Mode
PBX Access Digit
Power Saver
Auto Clear
Admin Menu Lock
Setting Default
Understanding printer messages
List of status and error messages
Cover Open Close OPC Cover
Missing Install Fuser Unit
Place Next Page Then Press Set
Sleep
Cleaning the exterior of the printer
Cleaning the printer
Maintaining the printer
Storing supplies
100
Cleaning the scanner glass
101
Cleaning the dust-proof glass
102
103
104
105
106
Ordering supplies
Ordering toner cartridges
Ordering a fuser
Moving the printer
Ordering a photodeveloper cartridge
Ordering a waste toner bottle
108
Locking the scanner
109
Removing the printer from the 530-sheet drawer
110
111
112
Setting the printer up in a new location
Moving the printer to another location
113
Locking the administrator menus
Administrative support
Changing the administrator menus password
Adjusting Power Saver
115
Restoring factory default settings
Setting the Default mode
116
Using the Embedded Web Server
Turning on Auto Clear
Solving printing problems
Troubleshooting
Online customer support Checking an unresponsive printer
Control panel display is blank
Unexpected page breaks occur
Job takes longer than expected to print
Tray linking does not work
Copier does not respond
Solving copy problems
Scanner unit does not close
Poor copy quality
Partial document or photo copies
Scanner does not respond
Solving scan problems
Scan was not successful
Scanning takes too long or freezes the computer
Partial document or photo scans
Solving fax problems
Cannot scan from a computer
Cannot send or receive a fax
Temporarily disable Call Waiting
Review this digital phone service checklist
Do you have Voice Mail service?
Check the printer connections
Can send but not receive faxes
Received fax has poor print quality
Can receive but not send faxes
Drawers
Solving option problems
Solving print quality problems
Solving paper feed problems
Paper frequently jams
Paper jam message remains after jam is cleared
Smeared vertical print
Color misregistration
Light colored line, white line, or incorrectly colored line
Streaked vertical lines
Streaked horizontal lines
Check the Media Type setting
Make sure the Color Adjustment settings are not too light
Print is too light
Print irregularities
Gray background
Print is too dark
Transparency print quality is poor
Ghost images
Uneven print density
Incorrect margins
Skewed print
Clipped images
Blank pages
Is the toner cartridge defective or empty?
133
Toner specks
Solid color pages
Paper curl
What is RGB color?
FAQ about color printing
Toner rubs off
135
136
Contacting Customer Support
137
Edition notice
138
Industry Canada compliance statement
139
European Community EC directives conformity
140
Noise emission levels
141
142
New Zealand Telecom equipment notice
143
Power consumption
144
Off mode
145
Extent of limited warranty
Index
Symbols
Numerics
146
147
148
149
150
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