Lexmark X502N, X500n manual Can receive but not send faxes, Received fax has poor print quality

Page 125

Is the toner low?

When Toner Low <xxxx> appears or when you experience faded print, you may be able to extend the life of the toner cartridge(s):

1Remove the toner cartridge(s).

2Firmly shake the cartridge(s) side-to-side and front-to-back several times to redistribute toner.

3Reinsert the toner cartridge(s) and continue printing.

Repeat this procedure multiple times until the print remains faded, and then replace the cartridge(s).

Can receive but not send faxes

These are possible solutions. Try one or more of the following:

Is the printer in Fax mode?

From the control panel, press to put the printer in Fax mode.

Is the document loaded properly?

Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

Make sure Quick Dial or Speed Dial is set up properly

•Check to make sure Quick Dial or Speed Dial has been programmed for the number that you want to dial.

•As an alternative, dial the telephone number manually.

Received fax has poor print quality

These are possible solutions. Try one or more of the following:

Can the document be re-sent?

Ask the person who sent you the fax to:

•Check that the quality of the original document is satisfactory.

•Resend the fax. There may have been a problem with the quality of the telephone line connection.

•Increase the fax scan resolution, if possible.

Is the toner low?

When Toner Low <xxxx> appears or when you experience faded print, you may be able to extend the life of the toner cartridge(s):

1Remove the toner cartridge(s).

2Firmly shake the cartridge(s) side-to-side and front-to-back several times to redistribute toner.

3Reinsert the cartridge(s) and continue printing.

Repeat this procedure multiple times until the print remains faded, and then replace the cartridge(s).

125

Image 125

Contents Users Guide X500n, X502nPage Contents Scanning PrintingCopying Clearing jams FaxingUnderstanding printer menus Administrative supportUnderstanding printer messages Maintaining the printer117 Troubleshooting137 Safety information Basic model Configured modelsLearning about the printer Page Fully configured model Control panel item Description Understanding the control panelControl panel item Description Control panel item Description Getting the printer ready to fax Using an RJ11 adapterChoosing a fax connection Country/regionPage Country/region Connecting directly to a telephone wall jack Connecting directly to a telephone wall jack in Germany Connecting to a telephone Connecting to an answering machine Page Connecting to a computer with a modem Setting the date Setting the outgoing fax name and numberSetting the time Installing a 530-sheet drawer Installing optionsSecuring the 530-sheet drawer to the printer Attaching cables Ethernet port USB symbol USB port Loading trays Loading paper and specialty mediaPage Page Converting the standard tray to a legal-size tray Page Page Setting up the standard exit bin Setting the Paper TypeLinking trays Paper guidelines Paper characteristicsPaper and specialty media guide Unacceptable paper Using letterheadSelecting paper Selecting preprinted forms and letterheadUsing envelopes Using transparenciesUsing labels Storing paper Using card stockSupported paper sizes Supported paper sizes, types, and weightsSupported paper types Paper capacities Supported paper weightsPage Printing the configuration Installing printer softwarePrinting Printing a document from WindowsPrinting the demo Canceling a print jobClick the trash icon Copying Customizing copy settingsMaking a copy Selecting a paper tray for copiesReducing or enlarging copies Selecting a paper size for copiesMaking a copy lighter or darker Adjusting copy qualityCopying multiple pages onto a single sheet Collated Not collated Canceling a copy jobCollating copies Scanning Scanning a document using the computerScanning text for editing Customizing scan settings using the computerScanning documents directly to other applications General tab Select Moire Reduction Scanning clear images from magazines or newspapersScanning to a computer over the network Canceling a scan job Setting up the scan directoryCustomizing scan settings from the control panel Searching the scan directoryMaking a scanned image lighter or darker Sending a fax Sending a fax using the ADFFaxing Sending a broadcast fax Sending a fax using the scanner glassCanceling a broadcast fax Sending a fax at the end of a conversation Canceling a fax jobSending a fax while listening to a call On Hook Dial Receiving a fax Setting the fax receive modeUnderstanding the fax receive modes Receiving a fax at the end of a conversationSetting up Quick Dial numbers Adjusting fax activity report settingsPrinting fax activity reports Receiving a fax from an extension telephonePrinting the Speed Dial list Setting up Speed Dial numbersPrinting the Quick Dial list Setting the dialing mode Customizing dial settingsAdjusting the volume Understanding the dialing optionsSetting up to fax while behind a PBX Making a fax lighter or darker Customizing fax settingsChanging the fax resolution Reducing the print size of an incoming fax Setting up real time fax transmissionSelecting a paper tray for incoming faxes Understanding jam messages and locations Clearing jamsAvoiding jams Rear door top ADF doorRear door bottom Optional 530-sheet tray TrayClearing Tray 1 jams Page Clearing Tray 2 jams Clearing jams behind the rear door Paper Jam B Paper Jam C Paper jam in the ADFPage Page Close the ADF cover Press Scan Settings Fax Settings Fax Directory Admin Settings Copy Settings menuUnderstanding printer menus Menus listQuality SortDensity Reduce/EnlargeScan Settings menu Limitation of size of mail Fax Settings menuTX Settings Delete Document RX SettingsTray Settings Report Settings Comm SettingsFax Directory menu Quick Dial EntrySpeaker Volume Machine Settings menuPaper Settings Speed Dial EntryToner Saver Mode Job TimeoutScanner Carriage Supplies InfoReports Print menu Network Settings menuAdmin Settings menu Default Mode PBX Access DigitPower Saver Auto ClearAdmin Menu Lock Setting DefaultUnderstanding printer messages List of status and error messagesCover Open Close OPC Cover Missing Install Fuser Unit Place Next Page Then Press Set Sleep Cleaning the exterior of the printer Cleaning the printerMaintaining the printer Storing supplies100 Cleaning the scanner glass101 Cleaning the dust-proof glass102 103 104 105 106 Ordering suppliesOrdering toner cartridges Ordering a fuser Moving the printerOrdering a photodeveloper cartridge Ordering a waste toner bottle108 Locking the scanner109 Removing the printer from the 530-sheet drawer110 111 112 Setting the printer up in a new locationMoving the printer to another location 113 Locking the administrator menus Administrative supportChanging the administrator menus password Adjusting Power Saver115 Restoring factory default settingsSetting the Default mode 116 Using the Embedded Web ServerTurning on Auto Clear Solving printing problems TroubleshootingOnline customer support Checking an unresponsive printer Control panel display is blankUnexpected page breaks occur Job takes longer than expected to printTray linking does not work Copier does not respond Solving copy problemsScanner unit does not close Poor copy qualityPartial document or photo copies Scanner does not respond Solving scan problemsScan was not successful Scanning takes too long or freezes the computerPartial document or photo scans Solving fax problemsCannot scan from a computer Cannot send or receive a faxTemporarily disable Call Waiting Review this digital phone service checklistDo you have Voice Mail service? Check the printer connectionsCan send but not receive faxes Received fax has poor print quality Can receive but not send faxesDrawers Solving option problemsSolving print quality problems Solving paper feed problemsPaper frequently jams Paper jam message remains after jam is clearedSmeared vertical print Color misregistrationLight colored line, white line, or incorrectly colored line Streaked vertical lines Streaked horizontal linesCheck the Media Type setting Make sure the Color Adjustment settings are not too lightPrint is too light Print irregularitiesGray background Print is too darkTransparency print quality is poor Ghost images Uneven print densityIncorrect margins Skewed printClipped images Blank pagesIs the toner cartridge defective or empty? 133Toner specks Solid color pagesPaper curl What is RGB color? FAQ about color printingToner rubs off 135136 Contacting Customer Support137 Edition notice138 Industry Canada compliance statement139 European Community EC directives conformity140 Noise emission levels141 142 New Zealand Telecom equipment notice143 Power consumption144 Off mode145 Extent of limited warrantyIndex SymbolsNumerics 146147 148 149 150

Related manuals

Manual 18 pages 22.73 Kb