Lexmark
X500n, X502N
manual
Troubleshooting
Paper characteristics
Install
FAQ
Default Mode
Symbols
Administrative support
Connecting to a telephone
Warranty
Configured models
Page 2
Page 1
Page 3
Image 2
Page 1
Page 3
Contents
X500n, X502n
Users Guide
Page
Contents
Scanning
Printing
Copying
Faxing
Clearing jams
Understanding printer messages
Administrative support
Understanding printer menus
Maintaining the printer
Troubleshooting
117
137
Safety information
Basic model
Configured models
Learning about the printer
Page
Fully configured model
Understanding the control panel
Control panel item Description
Control panel item Description
Control panel item Description
Choosing a fax connection
Using an RJ11 adapter
Getting the printer ready to fax
Country/region
Page
Country/region
Connecting directly to a telephone wall jack
Connecting directly to a telephone wall jack in Germany
Connecting to a telephone
Connecting to an answering machine
Page
Connecting to a computer with a modem
Setting the outgoing fax name and number
Setting the date
Setting the time
Installing options
Installing a 530-sheet drawer
Securing the 530-sheet drawer to the printer
Attaching cables
Ethernet port USB symbol USB port
Loading paper and specialty media
Loading trays
Page
Page
Converting the standard tray to a legal-size tray
Page
Page
Setting the Paper Type
Setting up the standard exit bin
Linking trays
Paper guidelines
Paper characteristics
Paper and specialty media guide
Selecting paper
Using letterhead
Unacceptable paper
Selecting preprinted forms and letterhead
Using transparencies
Using envelopes
Using labels
Using card stock
Storing paper
Supported paper sizes, types, and weights
Supported paper sizes
Supported paper types
Supported paper weights
Paper capacities
Page
Printing
Installing printer software
Printing the configuration
Printing a document from Windows
Canceling a print job
Printing the demo
Click the trash icon
Making a copy
Customizing copy settings
Copying
Selecting a paper tray for copies
Selecting a paper size for copies
Reducing or enlarging copies
Making a copy lighter or darker
Adjusting copy quality
Copying multiple pages onto a single sheet
Collated Not collated
Canceling a copy job
Collating copies
Scanning a document using the computer
Scanning
Scanning text for editing
Customizing scan settings using the computer
Scanning documents directly to other applications
General tab
Select Moire Reduction
Scanning clear images from magazines or newspapers
Scanning to a computer over the network
Customizing scan settings from the control panel
Setting up the scan directory
Canceling a scan job
Searching the scan directory
Making a scanned image lighter or darker
Sending a fax
Sending a fax using the ADF
Faxing
Sending a broadcast fax
Sending a fax using the scanner glass
Canceling a broadcast fax
Sending a fax at the end of a conversation
Canceling a fax job
Sending a fax while listening to a call On Hook Dial
Understanding the fax receive modes
Setting the fax receive mode
Receiving a fax
Receiving a fax at the end of a conversation
Printing fax activity reports
Adjusting fax activity report settings
Setting up Quick Dial numbers
Receiving a fax from an extension telephone
Printing the Speed Dial list
Setting up Speed Dial numbers
Printing the Quick Dial list
Adjusting the volume
Customizing dial settings
Setting the dialing mode
Understanding the dialing options
Setting up to fax while behind a PBX
Making a fax lighter or darker
Customizing fax settings
Changing the fax resolution
Reducing the print size of an incoming fax
Setting up real time fax transmission
Selecting a paper tray for incoming faxes
Understanding jam messages and locations
Clearing jams
Avoiding jams
Rear door bottom
ADF door
Rear door top
Optional 530-sheet tray Tray
Clearing Tray 1 jams
Page
Clearing Tray 2 jams
Clearing jams behind the rear door
Paper jam in the ADF
Paper Jam B Paper Jam C
Page
Page
Close the ADF cover Press
Understanding printer menus
Copy Settings menu
Scan Settings Fax Settings Fax Directory Admin Settings
Menus list
Density
Sort
Quality
Reduce/Enlarge
Scan Settings menu
Limitation of size of mail
Fax Settings menu
TX Settings
Delete Document
RX Settings
Tray Settings
Fax Directory menu
Comm Settings
Report Settings
Quick Dial Entry
Paper Settings
Machine Settings menu
Speaker Volume
Speed Dial Entry
Job Timeout
Toner Saver Mode
Supplies Info
Scanner Carriage
Network Settings menu
Reports Print menu
Admin Settings menu
Power Saver
PBX Access Digit
Default Mode
Auto Clear
Setting Default
Admin Menu Lock
List of status and error messages
Understanding printer messages
Cover Open Close OPC Cover
Missing Install Fuser Unit
Place Next Page Then Press Set
Sleep
Maintaining the printer
Cleaning the printer
Cleaning the exterior of the printer
Storing supplies
Cleaning the scanner glass
100
Cleaning the dust-proof glass
101
102
103
104
105
106
Ordering supplies
Ordering toner cartridges
Ordering a photodeveloper cartridge
Moving the printer
Ordering a fuser
Ordering a waste toner bottle
Locking the scanner
108
Removing the printer from the 530-sheet drawer
109
110
111
112
Setting the printer up in a new location
Moving the printer to another location
113
Changing the administrator menus password
Administrative support
Locking the administrator menus
Adjusting Power Saver
115
Restoring factory default settings
Setting the Default mode
116
Using the Embedded Web Server
Turning on Auto Clear
Online customer support Checking an unresponsive printer
Troubleshooting
Solving printing problems
Control panel display is blank
Unexpected page breaks occur
Job takes longer than expected to print
Tray linking does not work
Scanner unit does not close
Solving copy problems
Copier does not respond
Poor copy quality
Partial document or photo copies
Scan was not successful
Solving scan problems
Scanner does not respond
Scanning takes too long or freezes the computer
Cannot scan from a computer
Solving fax problems
Partial document or photo scans
Cannot send or receive a fax
Do you have Voice Mail service?
Review this digital phone service checklist
Temporarily disable Call Waiting
Check the printer connections
Can send but not receive faxes
Can receive but not send faxes
Received fax has poor print quality
Solving option problems
Drawers
Paper frequently jams
Solving paper feed problems
Solving print quality problems
Paper jam message remains after jam is cleared
Smeared vertical print
Color misregistration
Light colored line, white line, or incorrectly colored line
Streaked horizontal lines
Streaked vertical lines
Print is too light
Make sure the Color Adjustment settings are not too light
Check the Media Type setting
Print irregularities
Gray background
Print is too dark
Transparency print quality is poor
Incorrect margins
Uneven print density
Ghost images
Skewed print
Is the toner cartridge defective or empty?
Blank pages
Clipped images
133
Toner specks
Solid color pages
Paper curl
Toner rubs off
FAQ about color printing
What is RGB color?
135
Contacting Customer Support
136
Edition notice
137
Industry Canada compliance statement
138
European Community EC directives conformity
139
Noise emission levels
140
141
New Zealand Telecom equipment notice
142
Power consumption
143
Off mode
144
Extent of limited warranty
145
Numerics
Symbols
Index
146
147
148
149
150
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