Xerox M118i, C118 manual Fault Codes, Refer to the Paper and Other Media

Page 100

9 Problem Solving

Symptom

 

Recommendation

 

 

 

 

 

 

Paper curls

Check that the paper is loaded correctly.

 

 

Load paper in Trays 1, 2, 3 and 4 seam

 

 

side up.

 

• Load paper in Tray 5 (bypass tray) seam

 

 

side down.

 

• Load custom media in the Tray 5 (bypass

 

 

tray).

 

Refer to the Paper and Other Media

 

 

chapter for procedures.

 

 

 

Paper delivered to an output tray is not

Flip over the paper stack in the paper tray,

properly stacked up.

 

or rotate it head to toe.

 

 

 

Envelope jams

Refer to Paper Jams on page 85 for

 

 

procedures.

 

• The envelope can only be loaded in Tray 5

 

 

(bypass tray).

 

 

 

Cannot store a document when using

Cancel the operation and try again after

[Doc.for Polling] due to full memory.

 

additional memory becomes available

 

 

from deleting and printing the stored job.

 

 

 

The fax communication finishes with an error

Press the <Machine Status> button and

message.

 

select the [Error Information] to check the

 

 

error status.

 

Refer to Fault Codes on page 98.

 

 

 

The machine will not answer incoming calls.

Select [Auto Receive] on the [Fax

 

 

Receiving] Mode screen.

 

• Refer to Fax Receiving Mode in the

 

 

Setups chapter on User Guide.

 

 

 

The machine answers calls, but will not

If the job contains several diagrams, the

accept incoming data.

 

machine may not have enough memory.

 

• Clear memory by printing then deleting the

 

 

stored data.

 

 

 

An image is reduced on a fax transmission.

Check the original size of the documents.

 

 

Documents may be reduced based on the

 

 

paper specification at the receiving

 

 

machine.

 

 

 

Received fax and report documents will not

Check the Received Settings in the Fax

print.

 

features. The received data is set to print a

 

 

paper loaded in the non-use tray.

 

Refer to Receive Settings in the Setups

 

 

chapter on User Guide

 

 

 

Fault Codes

When a fault occurs, the screen displays a message on how to clear the fault.

98

Xerox CopyCentre/WorkCentre 118 Quick Reference Guide

Image 100
Contents Page Page Maximize Your Productivity Xerox CopyCentre/WorkCentre Quick Reference Guide 604P08792Products Subject To Ordinary Export Regulations Table of Contents Copy FaxMaintenance Problem SolvingMail PrintAppendix 109 Index 111Before Using the Machine Xerox Welcome CenterOrientation ConventionsText in Square Brackets Text in Angle Brackets Italic TypefaceRelated Information Sources Safety NotesElectrical Supply Maintenance Operator Accessible AreasCleaning Your Product Laser Safety Information Operational Safety InformationDo These Disconnect DeviceOzone Safety Information Maintenance InformationDo Not Do These Product Safety Certification For ConsumablesRadio Frequency Emissions United States, Canada, Europe, Australia/New ZealandRegulatory Information CE MarkFor FAX Function FAX Send Header RequirementsData Coupler Information Canada Regulatory Information for Rfid Environmental ComplianceEnergy Star Canada About LicenseEurope OpenSSL Original SSLeay Illegal Copies Illegal Copies Other countries Product Recycling and Disposal Page Product Overview Identifying the Machine ComponentsConnector Line Connector TELDocument Feeder Duplex KitButton/Indicator Function System ControlsPower On/Off Powering OnGround Fault Interrupter GFI Powering OffPower Saver Modes Low Power ModeChanging the Default Time Settings Sleep ModeModes CopyMail FaxLog In/Out Job Status CurrentAll Jobs Stop DeleteFax/E-mail Machine StatusPrint Job Consumables Error InformationReport/List Non-print Jobs System Settings Code SettingsSent Report Received ReportReport/List Print Jobs Print Mode Billing MeterEmulation PCLAuditron Access Screen Recycled Paper Copying Procedure CopyLoad the Documents Document FeederDocument Glass Select the Features Constant Velocity Transport GlassEnter the Quantity Start the Copy JobConfirm the Copy Job in the Job Status Stop the Copy JobCopying Features Paper SupplyPresets Paper Size screenPaper Type screen AutoReduce/Enlarge Lighten/Darken100% Auto %Original Type Multiple-UpText Text & PhotoSided 1J1 Sided1J2 Sided 2J1 SidedOutput Collated Mixed Size OriginalsUncollated Fax Procedure FaxScan the Documents Specify the Destination Confirm the Fax Job in the Job Status Start the Fax JobStop the Fax Job Stop button Job Status button Fax Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Mail Procedure MailMail Start the E-mail Job Confirm the E-mail Job in the Job Status Stop the E-mail JobPrint Driver Features PrintSkip Blank Pages Draft ModeUnix and Macintosh Paper and Other Media Loading PaperPreparing Paper for Loading Loading Paper into the Paper TraysPaper Tray 5 Bypass Tray Storing and Handling Paper Auto Tray SwitchingSupported Paper Sizes and Types Supported Paper Sizes Standard SizesNon-standard Sizes Not available LengthSupported Paper Types Paper Type Tray Tray 2, 3 Duplex KitPage Maintenance Cleaning the MachineOrdering Supplies Document Glass and Constant Velocity Transport GlassReplacing the Drum Cartridge Control Panel and ScreenDocument Feeder and Output Trays Removing the Old Drum CartridgeRecycling the Drum Cartridge Inserting the New Drum CartridgeTape Replacing the Toner Cartridge Removing the Old Toner CartridgeInserting the New Toner Cartridge Problem Solving Fault Clearance ProcedureProblem Solving Paper Jams Paper Jams in Cover a Green Lever A1Green Lever A2 Paper Jams in Cover B Paper Jams in Cover CPaper Jams in Cover D Paper Jams in ExitDocument Jams Paper Jams in Trays 1, 2, 3, and 4 2-4 are OptionalPaper Jams in Tray 5 Bypass Tray Paper Jams in the Document Feeder CoverPaper Jams in the Document Exit Problem Solving Troubleshooting Tables Symptom RecommendationSymptom Recommendation Symptom Recommendation Symptom Recommendation Symptom Recommendation Fault Codes Refer to the Paper and Other MediaCode Description and Corrective Action 02FFFF100 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 102 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 104 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 106 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Output Quality 108 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Country Code AppendixDocument Jams, Paper Jams, and Paper Out during Copying Registered Data such as Forms Symbols Numerics112 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 113
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