Xerox M118i, C118 manual Xerox CopyCentre/WorkCentre 118 Quick Reference Guide

Page 108

9 Problem Solving

Code

Description and Corrective Action

 

 

 

 

016-762

An unsupported print language was specified. Specify the print

 

language in [Print Mode].

 

 

016-764

Could not connect to the SMTP server. Contact the Key Operator.

 

 

016-765

Could not send e-mail because the SMTP server was full. Contact the

 

Key Operator.

 

 

016-766

An error occurred on the SMTP server. Contact the Key Operator.

 

 

016-767

Could not send e-mail as the e-mail address was wrong. Verify that the

 

e-mail address is correct, and try sending the e-mail again.

 

 

016-768

Could not connect to the SMTP server because the e-mail address of

 

the machine was incorrect. Check the e-mail address of the machine.

 

 

016-769

The SMTP server does not support delivery confirmation (DSN). Send

 

e-mail without setting confirmation.

 

 

016-790

Insufficient memory for e-mail. Do the following:

 

• Reduce scanning resolution.

 

• Decrease the scanning area.

 

• Add memory to print.

 

 

081-702

A fax transmission parameter was wrong. Check the settings of the print

 

driver.

 

 

081-703

Insufficient memory while transmitting a fax. Split the document, lower

 

the resolution, or delete the unnecessary data in memory.

 

 

081-704

User canceled the job process.

 

 

081-705

The feature specified is not available. Check the status of the machine.

 

 

081-706,707

An error occurred while using the Fax feature. Turn the power off. Once

 

the screen on the control panel is off, then turn the power back on.

 

 

081-709

A transmission error occurred while using the fax feature. Check the

 

telephone line and send the document again.

 

 

081-720,722

An error occurred in the machine. Turn the power off, and then back on

 

after the screen on the control panel is off.

 

 

081-721

User canceled the job process.

 

 

C1-3, C2-2, C2-3,

Paper jam is occurred in the paper tray. Refer to Paper Jams on

C3-1, C3-2, C3-3,

page 85.

C4-0, C4-1, C4-2,

 

C4-3

 

 

 

C6-1, C6-2

Paper jam is occurred in the duplex kit. Refer to Paper Jams on

 

page 85.

 

 

C8-2, C8-3, C8-4

Paper jam is occurred in the paper tray. Refer to Paper Jams on

 

page 85.

 

 

106

Xerox CopyCentre/WorkCentre 118 Quick Reference Guide

Image 108
Contents Page Page Maximize Your Productivity Xerox CopyCentre/WorkCentre Quick Reference Guide 604P08792Products Subject To Ordinary Export Regulations Table of Contents Copy FaxMaintenance Problem SolvingMail PrintAppendix 109 Index 111Before Using the Machine Xerox Welcome CenterConventions OrientationText in Square Brackets Text in Angle Brackets Italic TypefaceSafety Notes Related Information SourcesElectrical Supply Operator Accessible Areas MaintenanceCleaning Your Product Laser Safety Information Operational Safety InformationDo These Disconnect DeviceMaintenance Information Ozone Safety InformationDo Not Do These Product Safety Certification For ConsumablesRadio Frequency Emissions United States, Canada, Europe, Australia/New ZealandRegulatory Information CE MarkFor FAX Function FAX Send Header RequirementsData Coupler Information Canada Environmental Compliance Regulatory Information for RfidEnergy Star About License CanadaEurope OpenSSL Original SSLeay Illegal Copies Illegal Copies Other countries Product Recycling and Disposal Page Product Overview Identifying the Machine ComponentsConnector Line Connector TELDocument Feeder Duplex KitButton/Indicator Function System ControlsPower On/Off Powering OnGround Fault Interrupter GFI Powering OffPower Saver Modes Low Power ModeChanging the Default Time Settings Sleep ModeModes CopyFax MailLog In/Out Job Status CurrentAll Jobs Stop DeleteMachine Status Fax/E-mailPrint Job Error Information ConsumablesReport/List Non-print Jobs System Settings Code SettingsSent Report Received ReportReport/List Print Jobs Print Mode Billing MeterEmulation PCLAuditron Access Screen Recycled Paper Copying Procedure CopyLoad the Documents Document FeederDocument Glass Select the Features Constant Velocity Transport GlassEnter the Quantity Start the Copy JobConfirm the Copy Job in the Job Status Stop the Copy JobCopying Features Paper SupplyPresets Paper Size screenPaper Type screen AutoReduce/Enlarge Lighten/Darken100% Auto %Original Type Multiple-UpText Text & PhotoSided 1J1 Sided1J2 Sided 2J1 SidedOutput Mixed Size Originals CollatedUncollated Fax Procedure FaxScan the Documents Specify the Destination Start the Fax Job Confirm the Fax Job in the Job StatusStop the Fax Job Stop button Job Status button Fax Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Mail Procedure MailMail Start the E-mail Job Confirm the E-mail Job in the Job Status Stop the E-mail JobPrint Driver Features PrintDraft Mode Skip Blank PagesUnix and Macintosh Paper and Other Media Loading PaperPreparing Paper for Loading Loading Paper into the Paper TraysPaper Tray 5 Bypass Tray Auto Tray Switching Storing and Handling PaperSupported Paper Sizes and Types Supported Paper Sizes Standard SizesNon-standard Sizes Not available LengthSupported Paper Types Paper Type Tray Tray 2, 3 Duplex KitPage Maintenance Cleaning the MachineOrdering Supplies Document Glass and Constant Velocity Transport GlassReplacing the Drum Cartridge Control Panel and ScreenDocument Feeder and Output Trays Removing the Old Drum CartridgeRecycling the Drum Cartridge Inserting the New Drum CartridgeTape Replacing the Toner Cartridge Removing the Old Toner CartridgeInserting the New Toner Cartridge Problem Solving Fault Clearance ProcedureProblem Solving Paper Jams Paper Jams in Cover a Green Lever A1Green Lever A2 Paper Jams in Cover B Paper Jams in Cover CPaper Jams in Cover D Paper Jams in ExitDocument Jams Paper Jams in Trays 1, 2, 3, and 4 2-4 are OptionalPaper Jams in Tray 5 Bypass Tray Paper Jams in the Document Feeder CoverPaper Jams in the Document Exit Problem Solving Troubleshooting Tables Symptom RecommendationSymptom Recommendation Symptom Recommendation Symptom Recommendation Symptom Recommendation Fault Codes Refer to the Paper and Other MediaCode Description and Corrective Action 02FFFF100 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 102 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 104 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 106 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Output Quality 108 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Appendix Country CodeDocument Jams, Paper Jams, and Paper Out during Copying Registered Data such as Forms Symbols Numerics112 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 113
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