9 Problem Solving
Code | Description and Corrective Action |
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An unsupported print language was specified. Specify the print | |
| language in [Print Mode]. |
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Could not connect to the SMTP server. Contact the Key Operator. | |
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Could not send | |
| Key Operator. |
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An error occurred on the SMTP server. Contact the Key Operator. | |
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Could not send | |
| |
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Could not connect to the SMTP server because the | |
| the machine was incorrect. Check the |
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The SMTP server does not support delivery confirmation (DSN). Send | |
| |
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Insufficient memory for | |
| • Reduce scanning resolution. |
| • Decrease the scanning area. |
| • Add memory to print. |
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A fax transmission parameter was wrong. Check the settings of the print | |
| driver. |
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Insufficient memory while transmitting a fax. Split the document, lower | |
| the resolution, or delete the unnecessary data in memory. |
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User canceled the job process. | |
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The feature specified is not available. Check the status of the machine. | |
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An error occurred while using the Fax feature. Turn the power off. Once | |
| the screen on the control panel is off, then turn the power back on. |
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A transmission error occurred while using the fax feature. Check the | |
| telephone line and send the document again. |
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An error occurred in the machine. Turn the power off, and then back on | |
| after the screen on the control panel is off. |
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User canceled the job process. | |
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Paper jam is occurred in the paper tray. Refer to Paper Jams on | |
page 85. | |
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Paper jam is occurred in the duplex kit. Refer to Paper Jams on | |
| page 85. |
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Paper jam is occurred in the paper tray. Refer to Paper Jams on | |
| page 85. |
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106 | Xerox CopyCentre/WorkCentre 118 Quick Reference Guide |