Xerox M118i, C118 manual Xerox CopyCentre/WorkCentre 118 Quick Reference Guide

Page 106

9 Problem Solving

Code

Description and Corrective Action

 

 

 

 

S10025

The document has jammed. Open the document feeder cover and

 

remove the documents.

 

 

S10026

During document scanning, the document glass cover opened. Open

 

the document feeder cover and remove the documents.

 

 

S10027

During document scanning, the document feeder cover opened. Close

 

the document feeder cover.

 

 

Z-10

Turn the power off and on. If the error cannot be resolved, contact the

 

Xerox Welcome Center.

 

 

003-747, 016-799

The print parameter combination was wrong. Check the print data.

 

 

016-500

SMTP server name is not set correctly when reply mail was transmitted.

 

Check if the SMTP server was set correctly.

 

 

016-501

POP3 server name is not set correctly when using POP3 protocol.

 

Check if the POP3 server was set correctly.

 

 

016-502

Failed to login to POP3 server when using POP3 protocol. Check if the

 

user name and password used for the POP3 server are set correctly.

 

 

016-503

SMTP server name is not set correctly when e-mail was transmitted.

 

Check if the SMTP server was set correctly. Also, check that the DNS

 

server is set correctly.

 

 

016-504

POP3 server name is not set correctly when e-mail was transmitted.

 

Check if the POP3 server was set correctly. Also, check that the DNS

 

server is set correctly.

 

 

016-505

Failed to login to POP3 server when transmitting e-mail. Check if the

 

user name and password used for the POP3 server are set correctly.

 

 

016-701

PCL print data could not be processed because of insufficient memory.

 

Lower the resolution, or process without setting double-sided or

 

Multiple-Up printing.

 

 

016-702

PCL print data could not be processed because of insufficient print page

 

buffer. Take one of the following actions.

 

• Lower the resolution the printer driver.

 

• Increase the size of the print page buffer.

 

• Add on memory.

 

 

016-709

An error occurred while ART EX processing. Instruct the machine to

 

print again.

 

 

016-719

There is insufficient memory used for PCL. Increase the memory.

 

 

016-720

A PCL command error occurred. Check the print settings, or correct the

 

PCL command.

 

 

016-721

An error occurred while printing job. Instruct the machine to print again.

 

If an error cannot be resolved, contact the Xerox Welcome Center.

 

 

016-726

The print language could not be selected. Select print language.

 

 

104

Xerox CopyCentre/WorkCentre 118 Quick Reference Guide

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Contents Page Page Maximize Your Productivity Xerox CopyCentre/WorkCentre Quick Reference Guide 604P08792Products Subject To Ordinary Export Regulations Table of Contents Copy FaxMail MaintenanceProblem Solving PrintAppendix 109 Index 111Before Using the Machine Xerox Welcome CenterOrientation ConventionsText in Square Brackets Text in Angle Brackets Italic TypefaceRelated Information Sources Safety NotesElectrical Supply Maintenance Operator Accessible AreasCleaning Your Product Do These Laser Safety InformationOperational Safety Information Disconnect DeviceOzone Safety Information Maintenance InformationDo Not Do These Radio Frequency Emissions Product Safety CertificationFor Consumables United States, Canada, Europe, Australia/New ZealandFor FAX Function Regulatory InformationCE Mark FAX Send Header RequirementsData Coupler Information Canada Regulatory Information for Rfid Environmental ComplianceEnergy Star Canada About LicenseEurope OpenSSL Original SSLeay Illegal Copies Illegal Copies Other countries Product Recycling and Disposal Page Product Overview Identifying the Machine ComponentsDocument Feeder Connector LineConnector TEL Duplex KitButton/Indicator Function System ControlsPower On/Off Powering OnGround Fault Interrupter GFI Powering OffPower Saver Modes Low Power ModeChanging the Default Time Settings Sleep ModeModes CopyMail FaxLog In/Out All Jobs Job StatusCurrent Stop DeleteFax/E-mail Machine StatusPrint Job Consumables Error InformationReport/List Non-print Jobs Sent Report System SettingsCode Settings Received ReportReport/List Print Jobs Print Mode Billing MeterEmulation PCLAuditron Access Screen Recycled Paper Load the Documents Copying ProcedureCopy Document FeederDocument Glass Select the Features Constant Velocity Transport GlassEnter the Quantity Start the Copy JobConfirm the Copy Job in the Job Status Stop the Copy JobCopying Features Paper SupplyPaper Type screen PresetsPaper Size screen Auto100% Reduce/EnlargeLighten/Darken Auto %Text Original TypeMultiple-Up Text & Photo1J2 Sided Sided1J1 Sided 2J1 SidedOutput Collated Mixed Size OriginalsUncollated Fax Procedure FaxScan the Documents Specify the Destination Confirm the Fax Job in the Job Status Start the Fax JobStop the Fax Job Stop button Job Status button Fax Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Mail Procedure MailMail Start the E-mail Job Confirm the E-mail Job in the Job Status Stop the E-mail JobPrint Driver Features PrintSkip Blank Pages Draft ModeUnix and Macintosh Preparing Paper for Loading Paper and Other MediaLoading Paper Loading Paper into the Paper TraysPaper Tray 5 Bypass Tray Storing and Handling Paper Auto Tray SwitchingSupported Paper Sizes and Types Supported Paper Sizes Standard SizesNon-standard Sizes Not available LengthSupported Paper Types Paper Type Tray Tray 2, 3 Duplex KitPage Ordering Supplies MaintenanceCleaning the Machine Document Glass and Constant Velocity Transport GlassDocument Feeder and Output Trays Replacing the Drum CartridgeControl Panel and Screen Removing the Old Drum CartridgeRecycling the Drum Cartridge Inserting the New Drum CartridgeTape Replacing the Toner Cartridge Removing the Old Toner CartridgeInserting the New Toner Cartridge Problem Solving Fault Clearance ProcedureProblem Solving Paper Jams Paper Jams in Cover a Green Lever A1Green Lever A2 Paper Jams in Cover B Paper Jams in Cover CPaper Jams in Cover D Paper Jams in ExitPaper Jams in Tray 5 Bypass Tray Document JamsPaper Jams in Trays 1, 2, 3, and 4 2-4 are Optional Paper Jams in the Document Feeder CoverPaper Jams in the Document Exit Problem Solving Troubleshooting Tables Symptom RecommendationSymptom Recommendation Symptom Recommendation Symptom Recommendation Symptom Recommendation Fault Codes Refer to the Paper and Other MediaCode Description and Corrective Action 02FFFF100 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 102 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 104 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 106 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Output Quality 108 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Country Code AppendixDocument Jams, Paper Jams, and Paper Out during Copying Registered Data such as Forms Symbols Numerics112 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 113
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