9 Problem Solving
Symptom | Recommendation |
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The machine does not accept documents into | • Check with the Key Operator about |
memory. | available memory. |
| • If the memory is almost full, print and |
| delete unnecessary files. |
|
|
The machine displays a memory full error | • Check with the Key Operator about |
message. | available memory. |
| • Divide the remaining pages of the job into |
| several small jobs and run the job again. |
| • Delete unnecessary documents to free up |
| some memory. |
|
|
While scanning the document, the machine | The sizes of paper currently loaded in the |
displays a message that prompts you to load | trays are not suitable for the reduction/ |
paper. | enlargement ratio and document size |
| specified. |
| • Select a required paper tray. Any scanned |
| data is discarded, so load the document on |
| the document feeder again, specify the |
| copy settings if necessary, and press the |
| <Start> button to restart the job. |
| • Load the correct sized paper in the |
| selected tray. Any scanned data is |
| discarded, so load the document on the |
| document feeder, specify the copy settings |
| if necessary, and press the <Start> button |
| to restart the job. |
|
|
While outputting a copy job, the machine | Load the correct sized paper in the selected |
displays a message that prompts you to load | tray. The scanned pages before the message |
paper. | is displayed will be printed out. Load the |
| remaining pages on the document feeder and |
| press the <Start> button. |
|
|
When you place a document on the | The sizes of paper currently loaded in the |
document glass, the machine displays a | trays are not suitable for the reduction/ |
message that prompts you to load paper. | enlargement ratio and document size |
| specified. |
| • Select a required paper tray. To restart the |
| job, specify the copy settings if necessary, |
| and press the <Start> button. |
| • Load the correct sized paper in the |
| selected tray. To restart the job, press the |
| <Start> button. |
|
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94 | Xerox CopyCentre/WorkCentre 118 Quick Reference Guide |