Xerox M118i, C118 manual Symptom Recommendation

Page 99

 

 

 

Troubleshooting Tables

 

 

 

 

 

Symptom

 

Recommendation

 

 

 

 

 

 

 

 

 

Solid density variations

•

Load fresh paper.

 

 

• Check the quality of the documents.

 

 

• Set the [Lighten/Darken] feature to a

 

 

 

lighter or darker setting.

 

 

• Replace the drum cartridge.

 

 

 

 

 

Image loss

•

When copying a document from a larger

 

 

 

paper size to a smaller size, reduce the

 

 

 

image to fit onto the smaller paper size.

 

 

• Set a slightly smaller document size (for

 

 

 

example, copy 90% instead of 100%).

 

 

• Select [Auto] on the [Paper Supply]

 

 

 

screen.

 

 

 

 

 

Misfeeds in the Tray 5 (bypass tray)

•

Remove the paper and reload the tray. Do

 

 

 

not add paper to the tray when paper is

 

 

 

already loaded. Instead, remove the paper,

 

 

 

combine the additional paper with the

 

 

 

paper from the tray and then reload the

 

 

 

tray.

 

 

• Check that paper tray guides are locked

 

 

 

into position against the paper.

 

 

• Check that the settings for Tray 5 (bypass

 

 

 

tray) are correct and match the paper size

 

 

 

and type on the screen.

 

 

 

 

 

Jams in the document feeder

•

Open the document feeder and check that

 

 

 

no paper or objects are inside.

 

 

• Check that the document feeder cover on

 

 

 

the document feeder is firmly closed.

 

 

• Refer to Document Jams on page 90 for

 

 

 

procedures.

 

 

 

 

 

Paper jams

•

Use only recommended media.

 

 

• Check that the paper is loaded correctly.

 

 

• Flip the paper over in the paper tray.

 

 

• Check that the paper tray guides are

 

 

 

locked into position.

 

 

• Do not use media that is torn, wrinkled, or

 

 

 

folded.

 

 

•

Load fresh paper.

 

 

• Refer to Paper Jams on page 85 for

 

 

 

procedures.

 

 

 

 

Xerox CopyCentre/WorkCentre 118 Quick Reference Guide

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Contents Page Page Xerox CopyCentre/WorkCentre Quick Reference Guide 604P08792 Maximize Your ProductivityProducts Subject To Ordinary Export Regulations Table of Contents Fax CopyPrint MaintenanceProblem Solving MailIndex 111 Appendix 109Xerox Welcome Center Before Using the MachineConventions OrientationText in Square Brackets Italic Typeface Text in Angle BracketsSafety Notes Related Information SourcesElectrical Supply Operator Accessible Areas MaintenanceCleaning Your Product Disconnect Device Laser Safety InformationOperational Safety Information Do TheseMaintenance Information Ozone Safety InformationDo Not Do These United States, Canada, Europe, Australia/New Zealand Product Safety CertificationFor Consumables Radio Frequency EmissionsFAX Send Header Requirements Regulatory InformationCE Mark For FAX FunctionData Coupler Information Canada Environmental Compliance Regulatory Information for RfidEnergy Star About License CanadaEurope OpenSSL Original SSLeay Illegal Copies Illegal Copies Other countries Product Recycling and Disposal Page Identifying the Machine Components Product OverviewDuplex Kit Connector LineConnector TEL Document FeederSystem Controls Button/Indicator FunctionPowering On Power On/OffPowering Off Ground Fault Interrupter GFILow Power Mode Power Saver ModesSleep Mode Changing the Default Time SettingsCopy ModesFax MailLog In/Out Stop Delete Job StatusCurrent All JobsMachine Status Fax/E-mailPrint Job Error Information ConsumablesReport/List Non-print Jobs Received Report System SettingsCode Settings Sent ReportReport/List Print Jobs Billing Meter Print ModePCL EmulationAuditron Access Screen Recycled Paper Document Feeder Copying ProcedureCopy Load the DocumentsDocument Glass Constant Velocity Transport Glass Select the FeaturesStart the Copy Job Enter the QuantityStop the Copy Job Confirm the Copy Job in the Job StatusPaper Supply Copying FeaturesAuto PresetsPaper Size screen Paper Type screenAuto % Reduce/EnlargeLighten/Darken 100%Text & Photo Original TypeMultiple-Up Text2J1 Sided Sided1J1 Sided 1J2 SidedOutput Mixed Size Originals CollatedUncollated Fax Fax ProcedureScan the Documents Specify the Destination Start the Fax Job Confirm the Fax Job in the Job StatusStop the Fax Job Stop button Job Status button Fax Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Mail Mail ProcedureMail Start the E-mail Job Stop the E-mail Job Confirm the E-mail Job in the Job StatusPrint Print Driver FeaturesDraft Mode Skip Blank PagesUnix and Macintosh Loading Paper into the Paper Trays Paper and Other MediaLoading Paper Preparing Paper for LoadingPaper Tray 5 Bypass Tray Auto Tray Switching Storing and Handling PaperSupported Paper Sizes and Types Standard Sizes Supported Paper SizesNot available Length Non-standard SizesPaper Type Tray Tray 2, 3 Duplex Kit Supported Paper TypesPage Document Glass and Constant Velocity Transport Glass MaintenanceCleaning the Machine Ordering SuppliesRemoving the Old Drum Cartridge Replacing the Drum CartridgeControl Panel and Screen Document Feeder and Output TraysInserting the New Drum Cartridge Recycling the Drum CartridgeTape Removing the Old Toner Cartridge Replacing the Toner CartridgeInserting the New Toner Cartridge Fault Clearance Procedure Problem SolvingProblem Solving Paper Jams Green Lever A1 Paper Jams in Cover aGreen Lever A2 Paper Jams in Cover C Paper Jams in Cover BPaper Jams in Exit Paper Jams in Cover DPaper Jams in the Document Feeder Cover Document JamsPaper Jams in Trays 1, 2, 3, and 4 2-4 are Optional Paper Jams in Tray 5 Bypass TrayPaper Jams in the Document Exit Problem Solving Symptom Recommendation Troubleshooting TablesSymptom Recommendation Symptom Recommendation Symptom Recommendation Symptom Recommendation Refer to the Paper and Other Media Fault Codes02FFFF Code Description and Corrective Action100 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 102 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 104 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 106 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Output Quality 108 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Appendix Country CodeDocument Jams, Paper Jams, and Paper Out during Copying Registered Data such as Forms Numerics Symbols112 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 113
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