Xerox C118, M118i manual Code Description and Corrective Action, 02FFFF

Page 101

Fault Codes

Some faults indicate customer maintenance, while others require the attention of the Key Operator. The following table represents some of the fault codes and their corresponding corrective actions. These may display in the [Error Information] available in the Machine Status mode.

Code

Description and Corrective Action

 

 

 

 

00xxxx

Reload and send the document again or the remote machine sent a

 

polling request when it should have sent a document. Ask the other

 

party to set the document on their machine and send it to your machine.

 

 

01xxxx

The document you set in the document feeder is too short, or the

 

document has been pulled out of the feeder. Check and reload the

 

document.

 

 

02FFFF

• An e-mail address is specified as the Speed Dial number for the

 

forwarding destination or the number has been changed to an e-mail

 

address, in the Administrator Transfer settings. The Administrator

 

Transfer feature is compatible only with fax sending. Set a fax number

 

for the forwarding destination.

 

• The content of the Speed Dial number set for the fax sending

 

destination has been changed from a fax number to an e-mail

 

address, or the content of the Speed Dial number set for the E-mail

 

destination has been changed from an e-mail address to a fax

 

number. Check the content and specify the destination that

 

corresponds to the type of sending.

 

 

02xxxx

The characters you entered (* and #) are not supported for pulse dialing.

 

Check that the line type is set to [PB] in Local Terminal Information, or

 

that the fax numbers registered for speed dialing do not contain any of

 

these characters.

 

 

09xxxx

Incompatibility errors. For example, if you are retrieving a document

 

from a remote machine, the document may not be ready. Ask the other

 

party to set the document for polling.

 

 

10xxxx

An error occurred during F Code transmission. Check the status of the

 

remote machine.

 

 

11xxxx

An error occurred during F Code reception. Check the status of the

 

remote machine.

 

 

33xxxx

Check the remote machine or the telephone line. If the error cannot be

 

resolved, contact the Xerox Welcome Center.

 

 

45xxxx

The machine’s memory is full. Delete unnecessary data and ask the

 

other party to send the document again.

 

 

46xxxx

A document jam occurred. Remove the jammed document and reload

 

the documents. Refer to Paper Jams on page 85.

 

 

47xxxx

The machine has ran out of paper, or the left cover of the machine is

 

open during receiving data. Load new paper or close the left cover.

 

 

Xerox CopyCentre/WorkCentre 118 Quick Reference Guide

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Contents Page Page Xerox CopyCentre/WorkCentre Quick Reference Guide 604P08792 Maximize Your ProductivityProducts Subject To Ordinary Export Regulations Table of Contents Fax CopyProblem Solving MaintenanceMail PrintIndex 111 Appendix 109Xerox Welcome Center Before Using the MachineText in Square Brackets ConventionsOrientation Italic Typeface Text in Angle BracketsElectrical Supply Safety NotesRelated Information Sources Cleaning Your Product Operator Accessible AreasMaintenance Operational Safety Information Laser Safety InformationDo These Disconnect DeviceDo Not Do These Maintenance InformationOzone Safety Information For Consumables Product Safety CertificationRadio Frequency Emissions United States, Canada, Europe, Australia/New ZealandCE Mark Regulatory InformationFor FAX Function FAX Send Header RequirementsData Coupler Information Canada Energy Star Environmental ComplianceRegulatory Information for Rfid Europe About LicenseCanada OpenSSL Original SSLeay Illegal Copies Illegal Copies Other countries Product Recycling and Disposal Page Identifying the Machine Components Product OverviewConnector TEL Connector LineDocument Feeder Duplex KitSystem Controls Button/Indicator FunctionPowering On Power On/OffPowering Off Ground Fault Interrupter GFILow Power Mode Power Saver ModesSleep Mode Changing the Default Time SettingsCopy ModesLog In/Out FaxMail Current Job StatusAll Jobs Stop DeletePrint Job Machine StatusFax/E-mail Report/List Non-print Jobs Error InformationConsumables Code Settings System SettingsSent Report Received ReportReport/List Print Jobs Billing Meter Print ModePCL EmulationAuditron Access Screen Recycled Paper Copy Copying ProcedureLoad the Documents Document FeederDocument Glass Constant Velocity Transport Glass Select the FeaturesStart the Copy Job Enter the QuantityStop the Copy Job Confirm the Copy Job in the Job StatusPaper Supply Copying FeaturesPaper Size screen PresetsPaper Type screen AutoLighten/Darken Reduce/Enlarge100% Auto %Multiple-Up Original TypeText Text & Photo1J1 Sided Sided1J2 Sided 2J1 SidedOutput Uncollated Mixed Size OriginalsCollated Fax Fax ProcedureScan the Documents Specify the Destination Stop the Fax Job Start the Fax JobConfirm the Fax Job in the Job Status Stop button Job Status button Fax Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Mail Mail ProcedureMail Start the E-mail Job Stop the E-mail Job Confirm the E-mail Job in the Job StatusPrint Print Driver FeaturesUnix and Macintosh Draft ModeSkip Blank Pages Loading Paper Paper and Other MediaPreparing Paper for Loading Loading Paper into the Paper TraysPaper Tray 5 Bypass Tray Supported Paper Sizes and Types Auto Tray SwitchingStoring and Handling Paper Standard Sizes Supported Paper SizesNot available Length Non-standard SizesPaper Type Tray Tray 2, 3 Duplex Kit Supported Paper TypesPage Cleaning the Machine MaintenanceOrdering Supplies Document Glass and Constant Velocity Transport GlassControl Panel and Screen Replacing the Drum CartridgeDocument Feeder and Output Trays Removing the Old Drum CartridgeInserting the New Drum Cartridge Recycling the Drum CartridgeTape Removing the Old Toner Cartridge Replacing the Toner CartridgeInserting the New Toner Cartridge Fault Clearance Procedure Problem SolvingProblem Solving Paper Jams Green Lever A1 Paper Jams in Cover aGreen Lever A2 Paper Jams in Cover C Paper Jams in Cover BPaper Jams in Exit Paper Jams in Cover DPaper Jams in Trays 1, 2, 3, and 4 2-4 are Optional Document JamsPaper Jams in Tray 5 Bypass Tray Paper Jams in the Document Feeder CoverPaper Jams in the Document Exit Problem Solving Symptom Recommendation Troubleshooting TablesSymptom Recommendation Symptom Recommendation Symptom Recommendation Symptom Recommendation Refer to the Paper and Other Media Fault Codes02FFFF Code Description and Corrective Action100 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 102 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 104 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 106 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Output Quality 108 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Document Jams, Paper Jams, and Paper Out during Copying AppendixCountry Code Registered Data such as Forms Numerics Symbols112 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 113
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