Xerox M118i, C118 manual Symptom Recommendation

Page 97

			Troubleshooting Tables

	Symptom		Recommendation


	The machine displays a tray fault.	•	Follow the steps below
		1. Open the paper tray.
		2. Move the paper tray guides away from the
			paper.
		3. Move the paper tray guides against the
			paper so that they are just touching the
			paper.
		4. Close the paper tray.
		5. Power the machine off and then on.

	Deformed transparencies	•	Check that [Transparencies] is selected on
			the screen. The machine automatically
			adjusts for different types of media.
			Transparencies tolerate less heat than
			paper.
		• Transparencies can be loaded only in Tray
			2–4 (optional) or Tray 5 (bypass tray).

	Blank output	•	Check that the document is loaded face up
			in the document feeder.
		• Check that the document is loaded face
			down on the document glass.
		• If the toner cartridge is new, the toner may
			not be dispensed. Repeat the job.
		• Check that the seal tape has been
			removed from the new drum cartridge.
		• Reinstall the drum cartridge and the toner
			cartridge.
		• Replace the drum cartridge.
		• Replace the toner cartridge if the screen
			message for replacement is displayed.

	Streaks, solid or dotted lines, or spots	•	Clean the document glass, CVT glass (the
			narrow strip of glass located at the left
			hand side of the document glass), the
			areas under the document glass cover, the
			document feeder, and the paper guides.
		• Check the quality of the document.
		• Run the job using the document glass.
		• If the machine has been idle for an
			extended period of time, or if the toner or
			drum cartridge is new, begin the job again.
		•	Load fresh paper.
		• Check the humidity of the machine
			location.
		• Replace the drum cartridge.

	Paper delivered to an output tray is not	•	Flip over the paper stack in the paper tray,
	properly stacked up.		or rotate it head to toe.

Xerox CopyCentre/WorkCentre 118 Quick Reference Guide

95

Image 97

Contents Page Page Xerox CopyCentre/WorkCentre Quick Reference Guide 604P08792 Maximize Your ProductivityProducts Subject To Ordinary Export Regulations Table of Contents Fax CopyProblem Solving MaintenanceMail PrintIndex 111 Appendix 109Xerox Welcome Center Before Using the MachineOrientation ConventionsText in Square Brackets Italic Typeface Text in Angle BracketsRelated Information Sources Safety NotesElectrical Supply Maintenance Operator Accessible AreasCleaning Your Product Operational Safety Information Laser Safety InformationDo These Disconnect DeviceOzone Safety Information Maintenance InformationDo Not Do These For Consumables Product Safety CertificationRadio Frequency Emissions United States, Canada, Europe, Australia/New ZealandCE Mark Regulatory InformationFor FAX Function FAX Send Header RequirementsData Coupler Information Canada Regulatory Information for Rfid Environmental ComplianceEnergy Star Canada About LicenseEurope OpenSSL Original SSLeay Illegal Copies Illegal Copies Other countries Product Recycling and Disposal Page Identifying the Machine Components Product OverviewConnector TEL Connector LineDocument Feeder Duplex KitSystem Controls Button/Indicator FunctionPowering On Power On/OffPowering Off Ground Fault Interrupter GFILow Power Mode Power Saver ModesSleep Mode Changing the Default Time SettingsCopy ModesMail FaxLog In/Out Current Job StatusAll Jobs Stop DeleteFax/E-mail Machine StatusPrint Job Consumables Error InformationReport/List Non-print Jobs Code Settings System SettingsSent Report Received ReportReport/List Print Jobs Billing Meter Print ModePCL EmulationAuditron Access Screen Recycled Paper Copy Copying ProcedureLoad the Documents Document FeederDocument Glass Constant Velocity Transport Glass Select the FeaturesStart the Copy Job Enter the QuantityStop the Copy Job Confirm the Copy Job in the Job StatusPaper Supply Copying FeaturesPaper Size screen PresetsPaper Type screen AutoLighten/Darken Reduce/Enlarge100% Auto %Multiple-Up Original TypeText Text & Photo1J1 Sided Sided1J2 Sided 2J1 SidedOutput Collated Mixed Size OriginalsUncollated Fax Fax ProcedureScan the Documents Specify the Destination Confirm the Fax Job in the Job Status Start the Fax JobStop the Fax Job Stop button Job Status button Fax Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Mail Mail ProcedureMail Start the E-mail Job Stop the E-mail Job Confirm the E-mail Job in the Job StatusPrint Print Driver FeaturesSkip Blank Pages Draft ModeUnix and Macintosh Loading Paper Paper and Other MediaPreparing Paper for Loading Loading Paper into the Paper TraysPaper Tray 5 Bypass Tray Storing and Handling Paper Auto Tray SwitchingSupported Paper Sizes and Types Standard Sizes Supported Paper SizesNot available Length Non-standard SizesPaper Type Tray Tray 2, 3 Duplex Kit Supported Paper TypesPage Cleaning the Machine MaintenanceOrdering Supplies Document Glass and Constant Velocity Transport GlassControl Panel and Screen Replacing the Drum CartridgeDocument Feeder and Output Trays Removing the Old Drum CartridgeInserting the New Drum Cartridge Recycling the Drum CartridgeTape Removing the Old Toner Cartridge Replacing the Toner CartridgeInserting the New Toner Cartridge Fault Clearance Procedure Problem SolvingProblem Solving Paper Jams Green Lever A1 Paper Jams in Cover aGreen Lever A2 Paper Jams in Cover C Paper Jams in Cover BPaper Jams in Exit Paper Jams in Cover DPaper Jams in Trays 1, 2, 3, and 4 2-4 are Optional Document JamsPaper Jams in Tray 5 Bypass Tray Paper Jams in the Document Feeder CoverPaper Jams in the Document Exit Problem Solving Symptom Recommendation Troubleshooting TablesSymptom Recommendation Symptom Recommendation Symptom Recommendation Symptom Recommendation Refer to the Paper and Other Media Fault Codes02FFFF Code Description and Corrective Action100 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 102 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 104 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 106 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Output Quality 108 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Country Code AppendixDocument Jams, Paper Jams, and Paper Out during Copying Registered Data such as Forms Numerics Symbols112 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 113

Related manuals

Manual 75 pages 49.97 Kb