Xerox M118i, C118 manual Paper Jams in Cover a, Green Lever A1

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9 Problem Solving

Media jams happen for a variety of reasons. Check the guidelines below to reduce the potential for jams in the machine.

•Use only recommended media. Refer to Supported Paper Sizes and Types in the Paper and Other Media chapter on page 72 and Machine Specifications in the Specifications chapter on User Guide.

•Protect unused media by storing it in its wrapper on a flat surface.

•The orientation of the media in the paper tray must match the orientation of the documents.

•Check the maximum fill line in the tray to make sure the paper tray is not overloaded.

•Do not use media that is torn, wrinkled, or folded.

Paper Jams in Cover A

Follow the steps below to clear paper jams in Cover A using green levers A1 and A2. Follow the messages on the screen and remove jammed paper from the specified location.

Green Lever A1

1.Open Tray 5 (bypass tray) if necessary,

and then open Cover A while lifting up the release lever.

2. If the jammed paper is inside the fuser unit, lower the green lever A2 in the direction of the arrow to open the fuser unit cover.

3. Rotate the green lever A1 in the direction of the arrow to feed the paper from the top of the fuser unit.

86	Xerox CopyCentre/WorkCentre 118 Quick Reference Guide

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Contents Page Page Maximize Your Productivity Xerox CopyCentre/WorkCentre Quick Reference Guide 604P08792Products Subject To Ordinary Export Regulations Table of Contents Copy FaxMaintenance Problem SolvingMail PrintAppendix 109 Index 111Before Using the Machine Xerox Welcome CenterOrientation ConventionsText in Square Brackets Text in Angle Brackets Italic TypefaceRelated Information Sources Safety NotesElectrical Supply Maintenance Operator Accessible AreasCleaning Your Product Laser Safety Information Operational Safety InformationDo These Disconnect DeviceOzone Safety Information Maintenance InformationDo Not Do These Product Safety Certification For ConsumablesRadio Frequency Emissions United States, Canada, Europe, Australia/New ZealandRegulatory Information CE MarkFor FAX Function FAX Send Header RequirementsData Coupler Information Canada Regulatory Information for Rfid Environmental ComplianceEnergy Star Canada About LicenseEurope OpenSSL Original SSLeay Illegal Copies Illegal Copies Other countries Product Recycling and Disposal Page Product Overview Identifying the Machine ComponentsConnector Line Connector TELDocument Feeder Duplex KitButton/Indicator Function System ControlsPower On/Off Powering OnGround Fault Interrupter GFI Powering OffPower Saver Modes Low Power ModeChanging the Default Time Settings Sleep ModeModes CopyMail FaxLog In/Out Job Status CurrentAll Jobs Stop DeleteFax/E-mail Machine StatusPrint Job Consumables Error InformationReport/List Non-print Jobs System Settings Code SettingsSent Report Received ReportReport/List Print Jobs Print Mode Billing MeterEmulation PCLAuditron Access Screen Recycled Paper Copying Procedure CopyLoad the Documents Document FeederDocument Glass Select the Features Constant Velocity Transport GlassEnter the Quantity Start the Copy JobConfirm the Copy Job in the Job Status Stop the Copy JobCopying Features Paper SupplyPresets Paper Size screenPaper Type screen AutoReduce/Enlarge Lighten/Darken100% Auto %Original Type Multiple-UpText Text & PhotoSided 1J1 Sided1J2 Sided 2J1 SidedOutput Collated Mixed Size OriginalsUncollated Fax Procedure FaxScan the Documents Specify the Destination Confirm the Fax Job in the Job Status Start the Fax JobStop the Fax Job Stop button Job Status button Fax Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Mail Procedure MailMail Start the E-mail Job Confirm the E-mail Job in the Job Status Stop the E-mail JobPrint Driver Features PrintSkip Blank Pages Draft ModeUnix and Macintosh Paper and Other Media Loading PaperPreparing Paper for Loading Loading Paper into the Paper TraysPaper Tray 5 Bypass Tray Storing and Handling Paper Auto Tray SwitchingSupported Paper Sizes and Types Supported Paper Sizes Standard SizesNon-standard Sizes Not available LengthSupported Paper Types Paper Type Tray Tray 2, 3 Duplex KitPage Maintenance Cleaning the MachineOrdering Supplies Document Glass and Constant Velocity Transport GlassReplacing the Drum Cartridge Control Panel and ScreenDocument Feeder and Output Trays Removing the Old Drum CartridgeRecycling the Drum Cartridge Inserting the New Drum CartridgeTape Replacing the Toner Cartridge Removing the Old Toner CartridgeInserting the New Toner Cartridge Problem Solving Fault Clearance ProcedureProblem Solving Paper Jams Paper Jams in Cover a Green Lever A1Green Lever A2 Paper Jams in Cover B Paper Jams in Cover CPaper Jams in Cover D Paper Jams in ExitDocument Jams Paper Jams in Trays 1, 2, 3, and 4 2-4 are OptionalPaper Jams in Tray 5 Bypass Tray Paper Jams in the Document Feeder CoverPaper Jams in the Document Exit Problem Solving Troubleshooting Tables Symptom RecommendationSymptom Recommendation Symptom Recommendation Symptom Recommendation Symptom Recommendation Fault Codes Refer to the Paper and Other MediaCode Description and Corrective Action 02FFFF100 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 102 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 104 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 106 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Output Quality 108 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Country Code AppendixDocument Jams, Paper Jams, and Paper Out during Copying Registered Data such as Forms Symbols Numerics112 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 113

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