Xerox C118, M118i manual Document Jams, Paper Jams in Trays 1, 2, 3, and 4 2-4 are Optional

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9 Problem Solving

Paper Jams in Trays 1, 2, 3, and 4 (2–4 are Optional)

Follow the steps below to clear paper jams in Trays 1 to 4.

1.Pull out the Tray 1, 2, 3, or 4 towards you.

2.Remove the jammed paper.

3.Close the paper tray.

A

D

Paper Jams in Tray 5 (Bypass Tray)

Follow the steps below to clear paper jams in Tray 5 (bypass tray).

1.Remove the jammed paper in Tray 5 (bypass tray).

D

Document Jams

If a document jams in the document feeder, the machine stops, and an error message is displayed on the screen. Clear the document jam according to the instructions displayed, and then reload the document in the document feeder.

Paper Jams in the Document Feeder Cover

1.Pull up the knob to open the document feeder cover completely.

Knob

90	Xerox CopyCentre/WorkCentre 118 Quick Reference Guide

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Contents Page Page Maximize Your Productivity Xerox CopyCentre/WorkCentre Quick Reference Guide 604P08792Products Subject To Ordinary Export Regulations Table of Contents Copy FaxMaintenance Problem SolvingMail PrintAppendix 109 Index 111Before Using the Machine Xerox Welcome CenterText in Square Brackets ConventionsOrientation Text in Angle Brackets Italic TypefaceElectrical Supply Safety NotesRelated Information Sources Cleaning Your Product Operator Accessible AreasMaintenance Laser Safety Information Operational Safety InformationDo These Disconnect DeviceDo Not Do These Maintenance InformationOzone Safety Information Product Safety Certification For ConsumablesRadio Frequency Emissions United States, Canada, Europe, Australia/New ZealandRegulatory Information CE MarkFor FAX Function FAX Send Header RequirementsData Coupler Information Canada Energy Star Environmental ComplianceRegulatory Information for Rfid Europe About LicenseCanada OpenSSL Original SSLeay Illegal Copies Illegal Copies Other countries Product Recycling and Disposal Page Product Overview Identifying the Machine ComponentsConnector Line Connector TELDocument Feeder Duplex KitButton/Indicator Function System ControlsPower On/Off Powering OnGround Fault Interrupter GFI Powering OffPower Saver Modes Low Power ModeChanging the Default Time Settings Sleep ModeModes CopyLog In/Out FaxMail Job Status CurrentAll Jobs Stop DeletePrint Job Machine StatusFax/E-mail Report/List Non-print Jobs Error InformationConsumables System Settings Code SettingsSent Report Received ReportReport/List Print Jobs Print Mode Billing MeterEmulation PCLAuditron Access Screen Recycled Paper Copying Procedure CopyLoad the Documents Document FeederDocument Glass Select the Features Constant Velocity Transport GlassEnter the Quantity Start the Copy JobConfirm the Copy Job in the Job Status Stop the Copy JobCopying Features Paper SupplyPresets Paper Size screenPaper Type screen AutoReduce/Enlarge Lighten/Darken100% Auto %Original Type Multiple-UpText Text & PhotoSided 1J1 Sided1J2 Sided 2J1 SidedOutput Uncollated Mixed Size OriginalsCollated Fax Procedure FaxScan the Documents Specify the Destination Stop the Fax Job Start the Fax JobConfirm the Fax Job in the Job Status Stop button Job Status button Fax Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Mail Procedure MailMail Start the E-mail Job Confirm the E-mail Job in the Job Status Stop the E-mail JobPrint Driver Features PrintUnix and Macintosh Draft ModeSkip Blank Pages Paper and Other Media Loading PaperPreparing Paper for Loading Loading Paper into the Paper TraysPaper Tray 5 Bypass Tray Supported Paper Sizes and Types Auto Tray SwitchingStoring and Handling Paper Supported Paper Sizes Standard SizesNon-standard Sizes Not available LengthSupported Paper Types Paper Type Tray Tray 2, 3 Duplex KitPage Maintenance Cleaning the MachineOrdering Supplies Document Glass and Constant Velocity Transport GlassReplacing the Drum Cartridge Control Panel and ScreenDocument Feeder and Output Trays Removing the Old Drum CartridgeRecycling the Drum Cartridge Inserting the New Drum CartridgeTape Replacing the Toner Cartridge Removing the Old Toner CartridgeInserting the New Toner Cartridge Problem Solving Fault Clearance ProcedureProblem Solving Paper Jams Paper Jams in Cover a Green Lever A1Green Lever A2 Paper Jams in Cover B Paper Jams in Cover CPaper Jams in Cover D Paper Jams in ExitDocument Jams Paper Jams in Trays 1, 2, 3, and 4 2-4 are OptionalPaper Jams in Tray 5 Bypass Tray Paper Jams in the Document Feeder CoverPaper Jams in the Document Exit Problem Solving Troubleshooting Tables Symptom RecommendationSymptom Recommendation Symptom Recommendation Symptom Recommendation Symptom Recommendation Fault Codes Refer to the Paper and Other MediaCode Description and Corrective Action 02FFFF100 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 102 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 104 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Code Description and Corrective Action 106 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Output Quality 108 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Document Jams, Paper Jams, and Paper Out during Copying AppendixCountry Code Registered Data such as Forms Symbols Numerics112 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 113

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