IBM N2800e manual Understanding your NetVista Thin Client Express

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Understanding your NetVista Thin Client Express

The IBM NetVista N2800e Thin Client Express offers a fast and simple way to access applications on the following platforms:

vWindows NT® Server 4.0

vWindows NT Server 4.0, Terminal Server Edition (TSE)

vWindows NT Workstation 4.0

vWindows® 2000 Server

vWindows 2000 Professional

vWindows 2000 Advanced Server

As both a hardware and a software solution, Thin Client Express includes essential Network Station™ Manager V2R1 functions on a pre-installed CompactFlash card.

Thin Client Express provides the usual thin-client benefits, such as a reduced total cost of ownership and the fast, flexible deployment of applications. Because it does not require a boot server, Thin Client Express also provides a quick start-up time.

Thin Client Express also includes a Setup Utility, and a Configuration Tool that provide the following:

vA streamlined configuration process

vLocal boot capabilities from a CompactFlash card

vA Netscape browser

v3270, 5250, and VTxx emulator sessions

vAn Independent Computing Architecture (ICA) client and ICA Remote Application Manager

vSeparate utility programs for flash update service and operations management

vA desktop with a Launch Bar or one or more full-screen applications

vAdvanced diagnostics

The IBM NetVista Thin Client Express Service Utility and IBM NetVista Thin Client Manager Operations Utility are management utilities that you can use to manage your workstations. These utilities run on Windows 2000 and Windows NT workstations, and are available to you, free of charge. You can download these utilities either from a compact disc (CD) or from the World Wide Web. For information on obtaining the CD (at no cost to you), visit the following uniform resource locator (URL):

http://www.pc.ibm.com/us/netvista/thinclient/xpress.html

Click Express Utilities, located under the More Info heading.

If you are interested in downloading the utilities from the World Wide Web, refer to “Downloading the utilities from the NetVista Thin Client web site” on page 16 for more information.

© Copyright IBM Corp. 2000

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Contents N2800e Thin Client Express Reference September Page N2800e Thin Client Express Reference September Page Contents Glossary of abbreviations Safety notices Handling static-sensitive devices Information available on the World Wide Web How to send your commentsAbout this book Who should read this bookViii Understanding your NetVista Thin Client Express Page Standard hardware Hardware connectorsLearning about the hardware Communication hardware Monitor specificationsPower consumption Upgrading hardware featuresLearning about the hardware Page Selecting the voltage for your location Setting up the hardwareInstalling options Unpacking your hardwareConnecting your hardware Installing the support baseStartup sequence Page Using the Setup Utility to configure the workstation Configuring the N2800e Thin Client ExpressUsing the Configuration Tool to configure the workstation Configuring the N2800e Thin Client Express Page Copyright IBM Corp Click NetVista thin client Page Page Managing your Thin Client Express remotely Page PPP dialer for Thin Client Express workstations Prerequisites for using PPP dial accessConfiguring a workstation for PPP dialer Preparing the workstation for PPP dialer configurationConfiguring initial modem settings for PPP dialer access Learning about the NC dialer window Maintaining and reconfiguring PPP dialer parametersStarting the PPP dialer Troubleshooting PPP dialer problems Using the PPP dialer to access flash imagesAltering the flash image of a workstation Performing a software update on a workstationClick Configure Software Update Server Access Recovering the flash image of a workstationEnabling peer flash recovery on a workstation Recovering the image on the peer-booted workstation Disabling peer flash recovery on a workstation NS/flashbase/x86/kernel.2200 Startup Visible Resolving hardware problemsVerifying hardware problems Visible hardware failure Hardware problem indications Where to find informationSymptom What you should do Logic Unit Mouse Symptom What you should doAudio beep sequences LED indications Memory errorVideo memory error Symptom What you should do System LEDMonitor LED Error codes and text messagesAudio messages NSB21xxx Battery messages NSB01xxxMain memory messages NSB10xxx Non-volatile memory messages Nvram NSB11xxxEthernet messages NSB62xxx Error code Error message What you should doUSB messages NSB4xxxx CompactFlash card messages NSB51xxxTftp messages NSB81xxx Bootp messages NSB72xxxBoot file server messages NSB83xxx Network communication messages NSB8xxxxIP address messages NSB87xxx Gateway messages NSB84xxxClient IP address messages NSB85xxx Subnet mask messages NSB86xxxReplacing the N2800e Thin Client Express CompactFlash card Appendix A. Replacing hardware partsKeyboards Replacing parts other than the N2800e CompactFlash cardMemory Voltage Selection Plug Receptacle Country Part number Returning hardware parts Reassembling the thin client Appendix B. Hardware maintenance proceduresRemoving the logic unit to install parts Replacing a CompactFlash card Installing an optional PCI cardExchanging the memory Exchanging the lithium batteryRemoving the power supply Installing the power supply Page Selecting the voltage for your location Page Creating a recovery CompactFlash card Appendix D. Recovering the boot block imageRecovering the flash image BOM file Languages supported Appendix E. Choosing a flash filePage Appendix F. Monitor specifications Page Pin Signal Appendix G. Connector pin informationPin Signal Signal Direction Pin # Voltage+5V dc Pin Name FunctionPin # Direction Description Copyright IBM Corp Product Recycling and Disposal Environmental DesignFederal Communications Commission FCC Statement TrademarksElectronic Emission Notices Industry Canada Compliance Statement Glossary of abbreviations Page Index N2800e understanding Please tell us how we can improve this book Readers’ Comments We’d Like to Hear from YouHow satisfied are you that the information in this book is Readers’ Comments We’d Like to Hear from You Page SA23-2808-00