IBM N2800e manual Managing your Thin Client Express remotely

Page 29

Managing your Thin Client Express remotely

You can use the IBM NetVista Thin Client Manager Operations Utility to remotely manage your N2800e Thin Client Express. You can use the Thin Client Manager Operations Utility to manage both individual workstations, and workstation groups. Before you can use the Operations Utility to perform a task on a workstation, you need to perform the following tasks:

vInstall the Operations Utility on your computer. For information on installing the Operations Utility, see “Installing the Thin Client Service Utility and the Operations Utilities” on page 15.

vPower on the workstation on which you want to perform a task.

See IBM NetVista Thin Client Manager Operations Utility (SA23–2813) for more information on managing thin clients with the Thin Client Manager Operations Utility. This information is available on the World Wide Web at the following uniform resource locator (URL):

http://www.ibm.com/nc/pubs

© Copyright IBM Corp. 2000

19

Image 29
Contents N2800e Thin Client Express Reference September Page N2800e Thin Client Express Reference September Page Contents Glossary of abbreviations Safety notices Handling static-sensitive devices About this book How to send your commentsWho should read this book Information available on the World Wide WebViii Understanding your NetVista Thin Client Express Page Standard hardware Hardware connectorsLearning about the hardware Power consumption Monitor specificationsUpgrading hardware features Communication hardwareLearning about the hardware Page Installing options Setting up the hardwareUnpacking your hardware Selecting the voltage for your locationConnecting your hardware Installing the support baseStartup sequence Page Using the Setup Utility to configure the workstation Configuring the N2800e Thin Client ExpressUsing the Configuration Tool to configure the workstation Configuring the N2800e Thin Client Express Page Copyright IBM Corp Click NetVista thin client Page Page Managing your Thin Client Express remotely Page Configuring a workstation for PPP dialer Prerequisites for using PPP dial accessPreparing the workstation for PPP dialer configuration PPP dialer for Thin Client Express workstationsConfiguring initial modem settings for PPP dialer access Learning about the NC dialer window Maintaining and reconfiguring PPP dialer parametersStarting the PPP dialer Troubleshooting PPP dialer problems Using the PPP dialer to access flash imagesAltering the flash image of a workstation Performing a software update on a workstationClick Configure Software Update Server Access Recovering the flash image of a workstationEnabling peer flash recovery on a workstation Recovering the image on the peer-booted workstation Disabling peer flash recovery on a workstation NS/flashbase/x86/kernel.2200 Startup Visible Resolving hardware problemsVerifying hardware problems Visible hardware failure Hardware problem indications Where to find informationSymptom What you should do Logic Unit Mouse Symptom What you should doAudio beep sequences Video memory error Memory errorSymptom What you should do System LED LED indicationsMonitor LED Error codes and text messagesMain memory messages NSB10xxx Battery messages NSB01xxxNon-volatile memory messages Nvram NSB11xxx Audio messages NSB21xxxUSB messages NSB4xxxx Error code Error message What you should doCompactFlash card messages NSB51xxx Ethernet messages NSB62xxxBoot file server messages NSB83xxx Bootp messages NSB72xxxNetwork communication messages NSB8xxxx Tftp messages NSB81xxxClient IP address messages NSB85xxx Gateway messages NSB84xxxSubnet mask messages NSB86xxx IP address messages NSB87xxxReplacing the N2800e Thin Client Express CompactFlash card Appendix A. Replacing hardware partsKeyboards Replacing parts other than the N2800e CompactFlash cardMemory Voltage Selection Plug Receptacle Country Part number Returning hardware parts Reassembling the thin client Appendix B. Hardware maintenance proceduresRemoving the logic unit to install parts Replacing a CompactFlash card Installing an optional PCI cardExchanging the memory Exchanging the lithium batteryRemoving the power supply Installing the power supply Page Selecting the voltage for your location Page Creating a recovery CompactFlash card Appendix D. Recovering the boot block imageRecovering the flash image BOM file Languages supported Appendix E. Choosing a flash filePage Appendix F. Monitor specifications Page Pin Signal Appendix G. Connector pin informationPin Signal Signal Direction Pin # Voltage+5V dc Pin Name FunctionPin # Direction Description Copyright IBM Corp Product Recycling and Disposal Environmental DesignFederal Communications Commission FCC Statement TrademarksElectronic Emission Notices Industry Canada Compliance Statement Glossary of abbreviations Page Index N2800e understanding Please tell us how we can improve this book Readers’ Comments We’d Like to Hear from YouHow satisfied are you that the information in this book is Readers’ Comments We’d Like to Hear from You Page SA23-2808-00