IBM N2800e manual Returning hardware parts

Page 54

Table 11. Detachable power cables (continued)

Voltage
Selection	Plug	Receptacle	Country	Part number

230V			Denmark	13F9996

230V

Israel

14F0086

230V

Chile, Ethiopia, Italy

14F0068

230V

Liechtenstein, Switzerland

14F0050

Returning hardware parts

You may not need to return all defective items to IBM. Always check the replacement part packaging for any instructions regarding the return of defective parts.

To return a defective part to IBM, pack the defective part in the packaging container of the replacement part.

Note: Customers must not ship features, such as memory DIMMs, CompactFlash cards, or PCI adapter cards with defective logic units that they are returning to IBM. It is not possible for IBM to return these features to customers.

If customers do not follow IBM shipping instructions, they may get charges for any damage to a defective part. IBM covers shipping costs on all warranted hardware and maintenance agreement hardware. Replacement parts become the customer’s property in exchange for the defective parts, which become the property of IBM.

For information on ordering thin client parts, refer to “Replacing parts other than the N2800e CompactFlash card” on page 42.

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Contents N2800e Thin Client Express Reference September Page N2800e Thin Client Express Reference September Page Contents Glossary of abbreviations Safety notices Handling static-sensitive devices Who should read this book How to send your commentsAbout this book Information available on the World Wide WebViii Understanding your NetVista Thin Client Express Page Hardware connectors Learning about the hardwareStandard hardware Upgrading hardware features Monitor specificationsPower consumption Communication hardwareLearning about the hardware Page Unpacking your hardware Setting up the hardwareInstalling options Selecting the voltage for your locationInstalling the support base Connecting your hardwareStartup sequence Page Configuring the N2800e Thin Client Express Using the Setup Utility to configure the workstationUsing the Configuration Tool to configure the workstation Configuring the N2800e Thin Client Express Page Copyright IBM Corp Click NetVista thin client Page Page Managing your Thin Client Express remotely Page Preparing the workstation for PPP dialer configuration Prerequisites for using PPP dial accessConfiguring a workstation for PPP dialer PPP dialer for Thin Client Express workstationsConfiguring initial modem settings for PPP dialer access Maintaining and reconfiguring PPP dialer parameters Starting the PPP dialerLearning about the NC dialer window Using the PPP dialer to access flash images Troubleshooting PPP dialer problemsPerforming a software update on a workstation Altering the flash image of a workstationRecovering the flash image of a workstation Click Configure Software Update Server AccessEnabling peer flash recovery on a workstation Recovering the image on the peer-booted workstation Disabling peer flash recovery on a workstation NS/flashbase/x86/kernel.2200 Resolving hardware problems Verifying hardware problemsStartup Visible Hardware problem indications Where to find information Symptom What you should do Logic UnitVisible hardware failure Symptom What you should do MouseAudio beep sequences Symptom What you should do System LED Memory errorVideo memory error LED indicationsError codes and text messages Monitor LEDNon-volatile memory messages Nvram NSB11xxx Battery messages NSB01xxxMain memory messages NSB10xxx Audio messages NSB21xxxCompactFlash card messages NSB51xxx Error code Error message What you should doUSB messages NSB4xxxx Ethernet messages NSB62xxxNetwork communication messages NSB8xxxx Bootp messages NSB72xxxBoot file server messages NSB83xxx Tftp messages NSB81xxxSubnet mask messages NSB86xxx Gateway messages NSB84xxxClient IP address messages NSB85xxx IP address messages NSB87xxxAppendix A. Replacing hardware parts Replacing the N2800e Thin Client Express CompactFlash cardReplacing parts other than the N2800e CompactFlash card MemoryKeyboards Voltage Selection Plug Receptacle Country Part number Returning hardware parts Appendix B. Hardware maintenance procedures Removing the logic unit to install partsReassembling the thin client Installing an optional PCI card Replacing a CompactFlash cardExchanging the lithium battery Exchanging the memoryRemoving the power supply Installing the power supply Page Selecting the voltage for your location Page Appendix D. Recovering the boot block image Creating a recovery CompactFlash cardRecovering the flash image Appendix E. Choosing a flash file BOM file Languages supportedPage Appendix F. Monitor specifications Page Appendix G. Connector pin information Pin Signal Signal DirectionPin Signal Pin Name Function Pin # Direction DescriptionPin # Voltage+5V dc Copyright IBM Corp Environmental Design Product Recycling and DisposalTrademarks Electronic Emission NoticesFederal Communications Commission FCC Statement Industry Canada Compliance Statement Glossary of abbreviations Page Index N2800e understanding Readers’ Comments We’d Like to Hear from You How satisfied are you that the information in this book isPlease tell us how we can improve this book Readers’ Comments We’d Like to Hear from You Page SA23-2808-00