IBM N2800e manual Recovering the flash image of a workstation

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http://www.ibm.com/nc/pubs

2.If you have installed the Service Utility on a network server, ensure that the Service Utility services are running. If you have not installed the Service Utility on a network server, you can use another workstation as your flash update source. Continue with the next step.

3.From the Configuration Tool, click Remote Management / Software Update.

4.Click Configure Software Update Server Access.

5.Specify the IP address of the Service Utility server. To use another workstation as your flash update source, enter the IP address of the workstation that you want to pull the software update from.

6.Verify that both the software update server, and the file system types are correct.

7.Set Software update file list name to the appropriate flash file, or BOM file. For information on selecting the correct flash file, see “Appendix E. Choosing a flash file” on page 55.

8.Click OK.

9.Click Request Immediate Software Update.

10.On the confirmation window, click OK.

Attention: After you click OK, the server might take as long as 10 minutes to update the CompactFlash card. Do not power off the workstation while it reboots.

If you are interested in learning more about the Configuration Tool, see “Using the Configuration Tool to configure the workstation” on page 12.

Using the Thin Client Manager Operations Utility to perform a software update on a workstation

You can use the Thin Client Manager Operations Utility to perform a software update on a workstation. To find out how to perform this, and other workstation management tasks, refer to IBM NetVista Thin Client Manager Operations Utility (SA23-2813) for information about managing your Thin Client Express. This information is available at the following URL:

http://www.ibm.com/nc/pubs

Recovering the flash image of a workstation

You can recover the flash image of a workstation that has a damaged flash image. This process is also known as reflashing the workstation. When you recover the flash image of a workstation, the recovery server reformats the CompactFlash card, and copies the recovery flash image to the workstation. Any configurations that you have made to the workstation are removed.

Note: You should only perform flash recovery when you have a workstation with a corrupt flash image.

You can recover the flash image of a workstation by using one of the following methods:

v“Using one workstation to recover the flash image of another workstation” on page 27

v“Using the Setup Utility to recover the flash image of a workstation” on page 29

v“Using the Thin Client Manager Operations Utility to recover the flash image of a workstation” on page 30

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Contents N2800e Thin Client Express Reference September Page N2800e Thin Client Express Reference September Page Contents Glossary of abbreviations Safety notices Handling static-sensitive devices How to send your comments About this bookWho should read this book Information available on the World Wide WebViii Understanding your NetVista Thin Client Express Page Hardware connectors Learning about the hardwareStandard hardware Monitor specifications Power consumptionUpgrading hardware features Communication hardwareLearning about the hardware Page Setting up the hardware Installing optionsUnpacking your hardware Selecting the voltage for your locationInstalling the support base Connecting your hardwareStartup sequence Page Configuring the N2800e Thin Client Express Using the Setup Utility to configure the workstationUsing the Configuration Tool to configure the workstation Configuring the N2800e Thin Client Express Page Copyright IBM Corp Click NetVista thin client Page Page Managing your Thin Client Express remotely Page Prerequisites for using PPP dial access Configuring a workstation for PPP dialerPreparing the workstation for PPP dialer configuration PPP dialer for Thin Client Express workstationsConfiguring initial modem settings for PPP dialer access Maintaining and reconfiguring PPP dialer parameters Starting the PPP dialerLearning about the NC dialer window Using the PPP dialer to access flash images Troubleshooting PPP dialer problemsPerforming a software update on a workstation Altering the flash image of a workstationRecovering the flash image of a workstation Click Configure Software Update Server AccessEnabling peer flash recovery on a workstation Recovering the image on the peer-booted workstation Disabling peer flash recovery on a workstation NS/flashbase/x86/kernel.2200 Resolving hardware problems Verifying hardware problemsStartup Visible Hardware problem indications Where to find information Symptom What you should do Logic UnitVisible hardware failure Symptom What you should do MouseAudio beep sequences Memory error Video memory errorSymptom What you should do System LED LED indicationsError codes and text messages Monitor LEDBattery messages NSB01xxx Main memory messages NSB10xxxNon-volatile memory messages Nvram NSB11xxx Audio messages NSB21xxxError code Error message What you should do USB messages NSB4xxxxCompactFlash card messages NSB51xxx Ethernet messages NSB62xxxBootp messages NSB72xxx Boot file server messages NSB83xxxNetwork communication messages NSB8xxxx Tftp messages NSB81xxxGateway messages NSB84xxx Client IP address messages NSB85xxxSubnet mask messages NSB86xxx IP address messages NSB87xxxAppendix A. Replacing hardware parts Replacing the N2800e Thin Client Express CompactFlash cardReplacing parts other than the N2800e CompactFlash card MemoryKeyboards Voltage Selection Plug Receptacle Country Part number Returning hardware parts Appendix B. Hardware maintenance procedures Removing the logic unit to install partsReassembling the thin client Installing an optional PCI card Replacing a CompactFlash cardExchanging the lithium battery Exchanging the memoryRemoving the power supply Installing the power supply Page Selecting the voltage for your location Page Appendix D. Recovering the boot block image Creating a recovery CompactFlash cardRecovering the flash image Appendix E. Choosing a flash file BOM file Languages supportedPage Appendix F. Monitor specifications Page Appendix G. Connector pin information Pin Signal Signal DirectionPin Signal Pin Name Function Pin # Direction DescriptionPin # Voltage+5V dc Copyright IBM Corp Environmental Design Product Recycling and DisposalTrademarks Electronic Emission NoticesFederal Communications Commission FCC Statement Industry Canada Compliance Statement Glossary of abbreviations Page Index N2800e understanding Readers’ Comments We’d Like to Hear from You How satisfied are you that the information in this book isPlease tell us how we can improve this book Readers’ Comments We’d Like to Hear from You Page SA23-2808-00
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