IBM N2800e manual Error codes and text messages, Monitor LED

Page 46

Table 6. LED indications (continued)

Symptom

What you should do

 

 

The system LED fails to function

1. Verify that you plugged the power cable into a

after power on.

working electrical outlet.

 

 

2. Press the white power button to reset power to

 

the NetVista thin client.

 

3. If the system LED does not work, the power cable

 

may be defective. Substitute a properly working

 

power cable, and then repeat the steps. Contact

 

your reseller, or IBM, to request a replacement

 

part (see “Replacing parts other than the N2800e

 

CompactFlash card” on page 42).

 

4. If the system LED still does not work, you may

 

need to replace the NetVista thin client logic unit.

 

Contact your reseller, or IBM, to request a

 

replacement part (see “Replacing parts other than

 

the N2800e CompactFlash card” on page 42).

 

 

A power interruption during a

The software on the NetVista thin client may be

software update occurs. When you

damaged. Contact IBM Service and Support, and

power on the NetVista thin client,

refer to “Appendix D. Recovering the boot block

the system LED shows a solid

image” on page 53 for information on recovering the

green color, or a flashing amber

software on the NetVista thin client.

color, and the monitor does not

 

display any screens.

 

 

 

The system LED shows a solid

1. Press the white power button to reset power to

amber color, or a flashing amber

the NetVista thin client.

color.

2. If the system LED still shows a solid amber color,

 

 

or a flashing amber color, you may need to

 

replace the NetVista thin client logic unit. Contact

 

your reseller, or IBM, to request a replacement

 

part (see “Replacing parts other than the N2800e

 

CompactFlash card” on page 42).

 

 

The system LED flashes amber

The NetVista thin client hardware automatically

once shortly after power off.

enables Wake-On-LAN (WOL). This is not an

 

indication of a hardware problem.

 

 

 

Monitor LED

The monitor LED fails to function

If the problem still persists after you verified the

after power on.

monitor cable connections, or after you substituted a

 

properly working monitor, refer to the documentation

 

for your monitor for more information.

 

 

The monitor LED shows a solid

If the problem still persists after you verified the

amber color, or a flashing amber

monitor cable connections, or after you substituted a

color.

properly working monitor, refer to the documentation

 

for your monitor for more information.

 

 

Error codes and text messages

Error codes and text messages can appear on the bottom of your screen during the startup sequence of the NetVista thin client. NSBxxxx error codes and text messages indicate only hardware problems.

To verify that a NetVista thin client hardware problem exists, ensure that you complete the instructions in “Verifying hardware problems” on page 31.

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Contents N2800e Thin Client Express Reference September Page N2800e Thin Client Express Reference September Page Contents Glossary of abbreviations Safety notices Handling static-sensitive devices Who should read this book How to send your commentsAbout this book Information available on the World Wide WebViii Understanding your NetVista Thin Client Express Page Learning about the hardware Hardware connectorsStandard hardware Upgrading hardware features Monitor specificationsPower consumption Communication hardwareLearning about the hardware Page Unpacking your hardware Setting up the hardwareInstalling options Selecting the voltage for your locationInstalling the support base Connecting your hardwareStartup sequence Page Configuring the N2800e Thin Client Express Using the Setup Utility to configure the workstationUsing the Configuration Tool to configure the workstation Configuring the N2800e Thin Client Express Page Copyright IBM Corp Click NetVista thin client Page Page Managing your Thin Client Express remotely Page Preparing the workstation for PPP dialer configuration Prerequisites for using PPP dial accessConfiguring a workstation for PPP dialer PPP dialer for Thin Client Express workstationsConfiguring initial modem settings for PPP dialer access Starting the PPP dialer Maintaining and reconfiguring PPP dialer parametersLearning about the NC dialer window Using the PPP dialer to access flash images Troubleshooting PPP dialer problemsPerforming a software update on a workstation Altering the flash image of a workstationRecovering the flash image of a workstation Click Configure Software Update Server AccessEnabling peer flash recovery on a workstation Recovering the image on the peer-booted workstation Disabling peer flash recovery on a workstation NS/flashbase/x86/kernel.2200 Verifying hardware problems Resolving hardware problemsStartup Visible Symptom What you should do Logic Unit Hardware problem indications Where to find informationVisible hardware failure Symptom What you should do MouseAudio beep sequences Symptom What you should do System LED Memory errorVideo memory error LED indicationsError codes and text messages Monitor LEDNon-volatile memory messages Nvram NSB11xxx Battery messages NSB01xxxMain memory messages NSB10xxx Audio messages NSB21xxxCompactFlash card messages NSB51xxx Error code Error message What you should doUSB messages NSB4xxxx Ethernet messages NSB62xxxNetwork communication messages NSB8xxxx Bootp messages NSB72xxxBoot file server messages NSB83xxx Tftp messages NSB81xxxSubnet mask messages NSB86xxx Gateway messages NSB84xxxClient IP address messages NSB85xxx IP address messages NSB87xxxAppendix A. Replacing hardware parts Replacing the N2800e Thin Client Express CompactFlash cardMemory Replacing parts other than the N2800e CompactFlash cardKeyboards Voltage Selection Plug Receptacle Country Part number Returning hardware parts Removing the logic unit to install parts Appendix B. Hardware maintenance proceduresReassembling the thin client Installing an optional PCI card Replacing a CompactFlash cardExchanging the lithium battery Exchanging the memoryRemoving the power supply Installing the power supply Page Selecting the voltage for your location Page Appendix D. Recovering the boot block image Creating a recovery CompactFlash cardRecovering the flash image Appendix E. Choosing a flash file BOM file Languages supportedPage Appendix F. Monitor specifications Page Pin Signal Signal Direction Appendix G. Connector pin informationPin Signal Pin # Direction Description Pin Name FunctionPin # Voltage+5V dc Copyright IBM Corp Environmental Design Product Recycling and DisposalElectronic Emission Notices TrademarksFederal Communications Commission FCC Statement Industry Canada Compliance Statement Glossary of abbreviations Page Index N2800e understanding How satisfied are you that the information in this book is Readers’ Comments We’d Like to Hear from YouPlease tell us how we can improve this book Readers’ Comments We’d Like to Hear from You Page SA23-2808-00