IBM N2800e Appendix D. Recovering the boot block image, Creating a recovery CompactFlash card

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Appendix D. Recovering the boot block image

This section provides instructions that should be followed only under the direction of the IBM Service and Support team. Use these instructions only if you encountered a power interruption during a software update.

Read “Safety notices” on page v before you continue with these instructions.

Creating a recovery CompactFlash card:

This procedure creates a copy of the thin client firmware (hereafter referred to as flash image). You need a CompactFlash card to complete this procedure. Note: Once you create a recovery CompactFlash card for an N2800e (machine type 8364) thin client, it can only be used to re-flash an N2800e thin client.

1.Complete the procedure, “Removing the logic unit to install parts” on page 45 before continuing.

2.Insert the CompactFlash card into the connector.

3. Move the jumpers into configuration

.

Note: All systems ship with jumpers installed in

configuration

.

 

4. Power on the thin client.

This requires you to reconnect the power cable to the logic unit.

5.Wait for the system LED to flash green.

Note: If the system LED flashes amber, the image was not created. Repeat the procedure, or see “Resolving hardware problems” on page 31 for problem determination.

6. Power off the thin client.

7.Remove the CompactFlash card and store in a safe

place.

8.Move the jumpers back into the default

configuration .

If you do not move the jumpers back into

configuration , your thin client may not function properly.

9. See “Reassembling the thin client” on page 45.

© Copyright IBM Corp. 2000

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Contents N2800e Thin Client Express Reference September Page N2800e Thin Client Express Reference September Page Contents Glossary of abbreviations Safety notices Handling static-sensitive devices Information available on the World Wide Web How to send your commentsAbout this book Who should read this bookViii Understanding your NetVista Thin Client Express Page Hardware connectors Learning about the hardwareStandard hardware Communication hardware Monitor specificationsPower consumption Upgrading hardware featuresLearning about the hardware Page Selecting the voltage for your location Setting up the hardwareInstalling options Unpacking your hardwareConnecting your hardware Installing the support baseStartup sequence Page Using the Setup Utility to configure the workstation Configuring the N2800e Thin Client ExpressUsing the Configuration Tool to configure the workstation Configuring the N2800e Thin Client Express Page Copyright IBM Corp Click NetVista thin client Page Page Managing your Thin Client Express remotely Page PPP dialer for Thin Client Express workstations Prerequisites for using PPP dial accessConfiguring a workstation for PPP dialer Preparing the workstation for PPP dialer configurationConfiguring initial modem settings for PPP dialer access Maintaining and reconfiguring PPP dialer parameters Starting the PPP dialerLearning about the NC dialer window Troubleshooting PPP dialer problems Using the PPP dialer to access flash imagesAltering the flash image of a workstation Performing a software update on a workstationClick Configure Software Update Server Access Recovering the flash image of a workstationEnabling peer flash recovery on a workstation Recovering the image on the peer-booted workstation Disabling peer flash recovery on a workstation NS/flashbase/x86/kernel.2200 Resolving hardware problems Verifying hardware problemsStartup Visible Hardware problem indications Where to find information Symptom What you should do Logic UnitVisible hardware failure Mouse Symptom What you should doAudio beep sequences LED indications Memory errorVideo memory error Symptom What you should do System LEDMonitor LED Error codes and text messagesAudio messages NSB21xxx Battery messages NSB01xxxMain memory messages NSB10xxx Non-volatile memory messages Nvram NSB11xxxEthernet messages NSB62xxx Error code Error message What you should doUSB messages NSB4xxxx CompactFlash card messages NSB51xxxTftp messages NSB81xxx Bootp messages NSB72xxxBoot file server messages NSB83xxx Network communication messages NSB8xxxxIP address messages NSB87xxx Gateway messages NSB84xxxClient IP address messages NSB85xxx Subnet mask messages NSB86xxxReplacing the N2800e Thin Client Express CompactFlash card Appendix A. Replacing hardware partsReplacing parts other than the N2800e CompactFlash card MemoryKeyboards Voltage Selection Plug Receptacle Country Part number Returning hardware parts Appendix B. Hardware maintenance procedures Removing the logic unit to install partsReassembling the thin client Replacing a CompactFlash card Installing an optional PCI cardExchanging the memory Exchanging the lithium batteryRemoving the power supply Installing the power supply Page Selecting the voltage for your location Page Creating a recovery CompactFlash card Appendix D. Recovering the boot block imageRecovering the flash image BOM file Languages supported Appendix E. Choosing a flash filePage Appendix F. Monitor specifications Page Appendix G. Connector pin information Pin Signal Signal DirectionPin Signal Pin Name Function Pin # Direction DescriptionPin # Voltage+5V dc Copyright IBM Corp Product Recycling and Disposal Environmental DesignTrademarks Electronic Emission NoticesFederal Communications Commission FCC Statement Industry Canada Compliance Statement Glossary of abbreviations Page Index N2800e understanding Readers’ Comments We’d Like to Hear from You How satisfied are you that the information in this book isPlease tell us how we can improve this book Readers’ Comments We’d Like to Hear from You Page SA23-2808-00