Contents
Safety notices . . . . . . . . . . . . v
Danger notices | . . . . . | . | . v |
Caution notices | . . . . . | . | vi |
Handling | . . . . . | . | vi |
About this book | . | . vii |
Who should read this book | . | . vii |
Information available on the World Wide Web | . | . vii |
Related information | . | . vii |
How to send your comments | . | . vii |
Understanding your NetVista Thin Client Express . . . . . . . . . . . . . . . 1
Learning about the hardware | . . | . . | . | 3 |
Standard hardware | . | . . . |
| . 3 |
Hardware connectors | . | . . . |
| . 3 |
Communication hardware | . | . . . |
| . 4 |
Monitor specifications | . | . . . |
| . 4 |
Power consumption | . | . . . |
| . 4 |
Upgrading hardware features . . . . | . | . . . |
| . 4 |
Setting up the hardware . . . | . . | . . | . | 7 |
Startup sequence | . . | . . | . | 9 |
Configuring the N2800e Thin Client Express . . . . . . . . . . . . . . 11 Using the Setup Utility to configure the workstation 11 Using the Configuration Tool to configure the workstation . . . . . . . . . . . . . . 12
Installing the Thin Client Service Utility and the Operations Utilities . . . . . . 15 Installing the utilities from the NetVista Thin Client Utilities CD . . . . . . . . . . . . . . 16 Downloading the utilities from the NetVista Thin Client web site . . . . . . . . . . . . . 16
Managing your Thin Client Express remotely . . . . . . . . . . . . . . 19
PPPdialer for Thin Client Express workstations . . . . . . . . . . . . 21
Prerequisites for using PPP dial access . . . | . | . | 21 |
Configuring a workstation for PPP dialer . . | . | . | 21 |
Preparing the workstation for PPP dialer configuration . . . . . . . . . . . . . 21 Configuring initial modem settings for PPP dialer access . . . . . . . . . . . . . . . 22 Starting the PPP dialer. . . . . . . . . . 23
Learning about the NC dialer window . . . . . 23
Maintaining and reconfiguring PPP dialer
parameters . . . . . . . . . . . . . . 23 Using the PPP dialer to access flash images. . . . 24 Troubleshooting PPP dialer problems . . . . . . 24
Altering the flash image of a
workstation. . . . . . . . . . . . . 25
Performing a software update on a workstation . | . 25 | |
Using the Configuration Tool to perform a |
|
|
software update on a workstation | . 25 | |
Using the Thin Client Manager Operations Utility |
| |
to perform a software update on a workstation | . 26 | |
Recovering the flash image of a workstation . . | . 26 | |
Using one workstation to recover the flash image |
| |
of another workstation | . | 27 |
Using the Setup Utility to recover the flash image |
| |
of a workstation | . | 29 |
Using the Thin Client Manager Operations Utility
to recover the flash image of a workstation . . . 30
Resolving hardware problems. . . . . 31
Verifying hardware problems | . | 31 |
Visible hardware failure | . | 32 |
Audio beep sequences | . | 34 |
LED indications | . | 35 |
Error codes and text messages | . | 36 |
Appendix A. Replacing hardware parts |
| 41 |
Replacing the N2800e Thin Client Express |
|
|
CompactFlash card | . | 41 |
Replacing parts other than the N2800e |
|
|
CompactFlash card | . | 42 |
Returning hardware parts | . | 44 |
Appendix B. Hardware maintenance procedures . . . . . . . . . . . . . 45
Appendix C. Setting the thin client
voltage for your location . . . . . . . 51
Appendix D. Recovering the boot block image . . . . . . . . . . . . . . . 53
Appendix E. Choosing a flash file . . . | 55 |
Appendix F. Monitor specifications . . | 57 |
Appendix G. Connector pin information | 59 |
Notices | 61 |
Environmental Design | . 62 |
Product Recycling and Disposal | . 62 |
© Copyright IBM Corp. 2000 | iii |