IBM N2800e manual Contents

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Contents

Safety notices . . . . . . . . . . . . v

Danger notices

. . . . .

.

. v

Caution notices

. . . . .

.

vi

Handling static-sensitive devices .

. . . . .

.

vi

About this book

.

. vii

Who should read this book

.

. vii

Information available on the World Wide Web

.

. vii

Related information

.

. vii

How to send your comments

.

. vii

Understanding your NetVista Thin Client Express . . . . . . . . . . . . . . . 1

Learning about the hardware

. .

. .

.

3

Standard hardware

.

. . .

 

. 3

Hardware connectors

.

. . .

 

. 3

Communication hardware

.

. . .

 

. 4

Monitor specifications

.

. . .

 

. 4

Power consumption

.

. . .

 

. 4

Upgrading hardware features . . . .

.

. . .

 

. 4

Setting up the hardware . . .

. .

. .

.

7

Startup sequence

. .

. .

.

9

Configuring the N2800e Thin Client Express . . . . . . . . . . . . . . 11 Using the Setup Utility to configure the workstation 11 Using the Configuration Tool to configure the workstation . . . . . . . . . . . . . . 12

Installing the Thin Client Service Utility and the Operations Utilities . . . . . . 15 Installing the utilities from the NetVista Thin Client Utilities CD . . . . . . . . . . . . . . 16 Downloading the utilities from the NetVista Thin Client web site . . . . . . . . . . . . . 16

Managing your Thin Client Express remotely . . . . . . . . . . . . . . 19

PPPdialer for Thin Client Express workstations . . . . . . . . . . . . 21

Prerequisites for using PPP dial access . . .

.

.

21

Configuring a workstation for PPP dialer . .

.

.

21

Preparing the workstation for PPP dialer configuration . . . . . . . . . . . . . 21 Configuring initial modem settings for PPP dialer access . . . . . . . . . . . . . . . 22 Starting the PPP dialer. . . . . . . . . . 23

Learning about the NC dialer window . . . . . 23

Maintaining and reconfiguring PPP dialer

parameters . . . . . . . . . . . . . . 23 Using the PPP dialer to access flash images. . . . 24 Troubleshooting PPP dialer problems . . . . . . 24

Altering the flash image of a

workstation. . . . . . . . . . . . . 25

Performing a software update on a workstation .

. 25

Using the Configuration Tool to perform a

 

 

software update on a workstation

. 25

Using the Thin Client Manager Operations Utility

 

to perform a software update on a workstation

. 26

Recovering the flash image of a workstation . .

. 26

Using one workstation to recover the flash image

 

of another workstation

.

27

Using the Setup Utility to recover the flash image

 

of a workstation

.

29

Using the Thin Client Manager Operations Utility

to recover the flash image of a workstation . . . 30

Resolving hardware problems. . . . . 31

Verifying hardware problems

.

31

Visible hardware failure

.

32

Audio beep sequences

.

34

LED indications

.

35

Error codes and text messages

.

36

Appendix A. Replacing hardware parts

 

41

Replacing the N2800e Thin Client Express

 

 

CompactFlash card

.

41

Replacing parts other than the N2800e

 

 

CompactFlash card

.

42

Returning hardware parts

.

44

Appendix B. Hardware maintenance procedures . . . . . . . . . . . . . 45

Appendix C. Setting the thin client

voltage for your location . . . . . . . 51

Appendix D. Recovering the boot block image . . . . . . . . . . . . . . . 53

Appendix E. Choosing a flash file . . .

55

Appendix F. Monitor specifications . .

57

Appendix G. Connector pin information

59

Notices

61

Environmental Design

. 62

Product Recycling and Disposal

. 62

© Copyright IBM Corp. 2000

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Contents N2800e Thin Client Express Reference September Page N2800e Thin Client Express Reference September Page Contents Glossary of abbreviations Safety notices Handling static-sensitive devices About this book How to send your commentsWho should read this book Information available on the World Wide WebViii Understanding your NetVista Thin Client Express Page Standard hardware Hardware connectorsLearning about the hardware Power consumption Monitor specificationsUpgrading hardware features Communication hardwareLearning about the hardware Page Installing options Setting up the hardwareUnpacking your hardware Selecting the voltage for your locationConnecting your hardware Installing the support baseStartup sequence Page Using the Setup Utility to configure the workstation Configuring the N2800e Thin Client ExpressUsing the Configuration Tool to configure the workstation Configuring the N2800e Thin Client Express Page Copyright IBM Corp Click NetVista thin client Page Page Managing your Thin Client Express remotely Page Configuring a workstation for PPP dialer Prerequisites for using PPP dial accessPreparing the workstation for PPP dialer configuration PPP dialer for Thin Client Express workstationsConfiguring initial modem settings for PPP dialer access Learning about the NC dialer window Maintaining and reconfiguring PPP dialer parametersStarting the PPP dialer Troubleshooting PPP dialer problems Using the PPP dialer to access flash imagesAltering the flash image of a workstation Performing a software update on a workstationClick Configure Software Update Server Access Recovering the flash image of a workstationEnabling peer flash recovery on a workstation Recovering the image on the peer-booted workstation Disabling peer flash recovery on a workstation NS/flashbase/x86/kernel.2200 Startup Visible Resolving hardware problemsVerifying hardware problems Visible hardware failure Hardware problem indications Where to find informationSymptom What you should do Logic Unit Mouse Symptom What you should doAudio beep sequences Video memory error Memory errorSymptom What you should do System LED LED indicationsMonitor LED Error codes and text messagesMain memory messages NSB10xxx Battery messages NSB01xxxNon-volatile memory messages Nvram NSB11xxx Audio messages NSB21xxxUSB messages NSB4xxxx Error code Error message What you should doCompactFlash card messages NSB51xxx Ethernet messages NSB62xxxBoot file server messages NSB83xxx Bootp messages NSB72xxxNetwork communication messages NSB8xxxx Tftp messages NSB81xxxClient IP address messages NSB85xxx Gateway messages NSB84xxxSubnet mask messages NSB86xxx IP address messages NSB87xxxReplacing the N2800e Thin Client Express CompactFlash card Appendix A. Replacing hardware partsKeyboards Replacing parts other than the N2800e CompactFlash cardMemory Voltage Selection Plug Receptacle Country Part number Returning hardware parts Reassembling the thin client Appendix B. Hardware maintenance proceduresRemoving the logic unit to install parts Replacing a CompactFlash card Installing an optional PCI cardExchanging the memory Exchanging the lithium batteryRemoving the power supply Installing the power supply Page Selecting the voltage for your location Page Creating a recovery CompactFlash card Appendix D. Recovering the boot block imageRecovering the flash image BOM file Languages supported Appendix E. Choosing a flash filePage Appendix F. Monitor specifications Page Pin Signal Appendix G. Connector pin informationPin Signal Signal Direction Pin # Voltage+5V dc Pin Name FunctionPin # Direction Description Copyright IBM Corp Product Recycling and Disposal Environmental DesignFederal Communications Commission FCC Statement TrademarksElectronic Emission Notices Industry Canada Compliance Statement Glossary of abbreviations Page Index N2800e understanding Please tell us how we can improve this book Readers’ Comments We’d Like to Hear from YouHow satisfied are you that the information in this book is Readers’ Comments We’d Like to Hear from You Page SA23-2808-00