IBM N2800e Battery messages NSB01xxx, Main memory messages NSB10xxx, Audio messages NSB21xxx

If the NetVista thin client is not functioning properly, and an error code or text message appears on your screen, consult Table 7. Contact your technical support, reseller, or IBM, if these steps do not resolve the problem.

Table 7. Error codes and text messages

Symptom		What you should do
An error code or text message	1.	Record any error messages, audio beep sequences,
appears on the screen.
		or LED indications, and a description of the
		problem.
	2.	Perform any actions indicated within the error
		message.
	3.	Contact your technical support.
A boot interruption screen appears.	Press F10 to reboot the NetVista thin client.

Table 8 defines the error messages that can appear when you power on the NetVista thin client. This table provides information that you must only follow under the direction of the IBM Service and Support team.

Table 8. NSBxxxx error codes and text messages

Error code		Error message	What you should do
		General messages (NSB0xxxx)
NSB00030		Canceled by user.	Press any key to enter the NS Boot utility.
		Battery messages (NSB01xxx)
NSB01500		Battery dead.	Replace the lithium battery (see
			“Appendix B. Hardware maintenance
			procedures” on page 45).
		Main memory messages (NSB10xxx)
NSB11500		On board memory	Ensure that the memory is installed
		failure.	properly, or replace memory (see
			“Appendix B. Hardware maintenance
			procedures” on page 45).
NSB11510		Slot %d memory failure.	Ensure that the memory is installed
			properly, or replace the memory (see
			“Appendix B. Hardware maintenance
			procedures” on page 45).
	Non-volatile memory messages (NVRAM) (NSB11xxx)
NSB12500		Checksum failure for	Re-enter NS Boot configuration data, if
		nonvolatile memory.	different from the default values.
NSB12510		Not able to access	Replace the thin client logic unit (see
		nonvolatile memory.	“Appendix A. Replacing hardware parts”
			on page 41).
NSB12520		Setting nonvolatile	Re-enter NS Boot configuration data, if
		memory to	different from the default values.
		manufacturing defaults.
NSB12530		Detected reset jumper.	The password has been cleared,.
NSB12540		New nonvolatile memory	Re-enter NS Boot configuration data, if
		structure detected.	different from the default values.

Audio messages (NSB21xxx)

Resolving hardware problems 37