IBM N2800e manual Audio beep sequences

Page 44

Table 4. Visible hardware failure (continued)

Symptom

 

What you should do

 

 

v The mouse cursor stops moving; the

1. Verify that you connected the mouse

mouse does not function at all.

cable properly to the NetVista thin client

v The mouse cursor does not move

keyboard.

smoothly.

2. If the mouse does not work, any of the

 

following devices may be defective:

 

v

Mouse

 

v

Keyboard

 

Substitute a properly working device for

 

a defective device. Repeat the previous

 

steps. See “Appendix A. Replacing

 

hardware parts” on page 41 for more

 

information.

 

3. If the mouse still does not work, you

 

may need to replace the NetVista thin

 

client logic unit. See “Appendix A.

 

Replacing hardware parts” on page 41 for

 

more information on replacing the

 

defective logic unit.

 

 

 

Audio beep sequences

The NetVista thin client hardware utilizes both audio and visual alerts when reporting hardware problems. In the event of a hardware problem, the NetVista thin client emits audio beeps before your monitor initializes. After your monitor initializes, error codes and text messages appear on the screen (see “Error codes and text messages” on page 36).

Audio beep sequences can include short beeps, long beeps, and brief silent periods. Table 5 on page 35 defines the possible audio beep sequences that can occur when a hardware problem exists.

To verify that a NetVista thin client hardware problem exists, ensure that you complete the instructions in “Verifying hardware problems” on page 31.

If the NetVista thin client is not functioning properly, and it is emitting audio beep sequences, consult Table 5 on page 35. Contact your technical support if these steps do not resolve the problem.

Notes:

1.These beep sequences are in a numeric format which indicates the sequence of the audio output.

2.Audio beep sequences do not occur after the monitor initializes.

34

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Contents N2800e Thin Client Express Reference September Page N2800e Thin Client Express Reference September Page Contents Glossary of abbreviations Safety notices Handling static-sensitive devices How to send your comments About this bookWho should read this book Information available on the World Wide WebViii Understanding your NetVista Thin Client Express Page Standard hardware Hardware connectorsLearning about the hardware Monitor specifications Power consumptionUpgrading hardware features Communication hardwareLearning about the hardware Page Setting up the hardware Installing optionsUnpacking your hardware Selecting the voltage for your locationInstalling the support base Connecting your hardwareStartup sequence Page Configuring the N2800e Thin Client Express Using the Setup Utility to configure the workstationUsing the Configuration Tool to configure the workstation Configuring the N2800e Thin Client Express Page Copyright IBM Corp Click NetVista thin client Page Page Managing your Thin Client Express remotely Page Prerequisites for using PPP dial access Configuring a workstation for PPP dialerPreparing the workstation for PPP dialer configuration PPP dialer for Thin Client Express workstationsConfiguring initial modem settings for PPP dialer access Learning about the NC dialer window Maintaining and reconfiguring PPP dialer parametersStarting the PPP dialer Using the PPP dialer to access flash images Troubleshooting PPP dialer problemsPerforming a software update on a workstation Altering the flash image of a workstationRecovering the flash image of a workstation Click Configure Software Update Server AccessEnabling peer flash recovery on a workstation Recovering the image on the peer-booted workstation Disabling peer flash recovery on a workstation NS/flashbase/x86/kernel.2200 Startup Visible Resolving hardware problems Verifying hardware problems Visible hardware failure Hardware problem indications Where to find informationSymptom What you should do Logic Unit Symptom What you should do MouseAudio beep sequences Memory error Video memory errorSymptom What you should do System LED LED indicationsError codes and text messages Monitor LEDBattery messages NSB01xxx Main memory messages NSB10xxxNon-volatile memory messages Nvram NSB11xxx Audio messages NSB21xxxError code Error message What you should do USB messages NSB4xxxxCompactFlash card messages NSB51xxx Ethernet messages NSB62xxxBootp messages NSB72xxx Boot file server messages NSB83xxxNetwork communication messages NSB8xxxx Tftp messages NSB81xxxGateway messages NSB84xxx Client IP address messages NSB85xxxSubnet mask messages NSB86xxx IP address messages NSB87xxxAppendix A. Replacing hardware parts Replacing the N2800e Thin Client Express CompactFlash cardKeyboards Replacing parts other than the N2800e CompactFlash cardMemory Voltage Selection Plug Receptacle Country Part number Returning hardware parts Reassembling the thin client Appendix B. Hardware maintenance proceduresRemoving the logic unit to install parts Installing an optional PCI card Replacing a CompactFlash cardExchanging the lithium battery Exchanging the memoryRemoving the power supply Installing the power supply Page Selecting the voltage for your location Page Appendix D. Recovering the boot block image Creating a recovery CompactFlash cardRecovering the flash image Appendix E. Choosing a flash file BOM file Languages supportedPage Appendix F. Monitor specifications Page Pin Signal Appendix G. Connector pin informationPin Signal Signal Direction Pin # Voltage+5V dc Pin Name FunctionPin # Direction Description Copyright IBM Corp Environmental Design Product Recycling and DisposalFederal Communications Commission FCC Statement TrademarksElectronic Emission Notices Industry Canada Compliance Statement Glossary of abbreviations Page Index N2800e understanding Please tell us how we can improve this book Readers’ Comments We’d Like to Hear from YouHow satisfied are you that the information in this book is Readers’ Comments We’d Like to Hear from You Page SA23-2808-00