IBM N2800e manual Error code Error message What you should do, USB messages NSB4xxxx

Page 48

Table 8. NSBxxxx error codes and text messages (continued)

Error code

Error message

What you should do

 

 

 

NSB21500

Audio failure.

Replace the thin client logic unit (see

 

 

“Appendix A. Replacing hardware parts”

 

 

on page 41).

 

 

 

Input, keyboard and mouse messages (NSB3xxxx, NSB31xxx, and NSB32xxx)

 

 

 

NSB30500

No input device detected.

Check the keyboard and mouse cable

 

NS Boot will continue in

connections.

 

10 seconds.

 

 

 

 

NSB31500

Keyboard did not

Check the keyboard cable connection.

 

respond.

 

 

 

 

NSB31510

Keyboard controller did

Check the keyboard and mouse cable

 

not respond.

connections. If the symptom remains,

 

 

replace the thin client logic unit (see

 

 

“Appendix A. Replacing hardware parts”

 

 

on page 41).

 

 

 

NSB31520

Keyboard was not

Check the keyboard cable connection.

 

recognized.

 

 

 

 

NSB32500

Mouse did not respond.

Check the mouse cable connection.

 

 

 

 

USB messages (NSB4xxxx)

 

 

 

NSB40500

USB failure.

Disconnect any USB devices from the thin

 

 

client and restart the system. If the

 

 

symptom remains, replace the thin client

 

 

logic unit (see “Appendix A. Replacing

 

 

hardware parts” on page 41).

 

 

 

NSB40510

USB initialization failure.

Disconnect any USB devices from the thin

 

 

client and restart the system. If the

 

 

symptom remains, replace the thin client

 

 

logic unit (see “Appendix A. Replacing

 

 

hardware parts” on page 41).

 

 

 

 

CompactFlash card messages (NSB51xxx)

 

 

 

NSB51500

File not found on flash

Check the contents of the CompactFlash

 

card.

card.

 

 

 

NSB51510

Cannot close file on flash

Check the contents of the CompactFlash

 

card.

card.

 

 

 

 

Ethernet messages (NSB62xxx)

 

 

 

NSB62500

Line speed automatic

Verify that you connected the network

 

negotiation failed.

cable to the thin client correctly.

 

 

 

NSB62510

No network device

Replace the thin client logic unit (see

 

found.

“Appendix A. Replacing hardware parts”

 

 

on page 41).

 

 

 

 

Network priority messages (NSB7xxxx)

 

 

 

NSB70500

DHCP, BOOTP, and Local

Verify that at least one network priority is

 

(NVRAM) network

enabled in the NS Boot utility.

 

priority not set.

 

 

 

 

 

DHCP messages (NSB71xxx)

Most errors associated with DHCP are server configuration errors, contact the system

administrator and report your error.

38

Image 48
Contents N2800e Thin Client Express Reference September Page N2800e Thin Client Express Reference September Page Contents Glossary of abbreviations Safety notices Handling static-sensitive devices How to send your comments About this bookWho should read this book Information available on the World Wide WebViii Understanding your NetVista Thin Client Express Page Hardware connectors Learning about the hardwareStandard hardware Monitor specifications Power consumptionUpgrading hardware features Communication hardwareLearning about the hardware Page Setting up the hardware Installing optionsUnpacking your hardware Selecting the voltage for your locationInstalling the support base Connecting your hardwareStartup sequence Page Configuring the N2800e Thin Client Express Using the Setup Utility to configure the workstationUsing the Configuration Tool to configure the workstation Configuring the N2800e Thin Client Express Page Copyright IBM Corp Click NetVista thin client Page Page Managing your Thin Client Express remotely Page Prerequisites for using PPP dial access Configuring a workstation for PPP dialerPreparing the workstation for PPP dialer configuration PPP dialer for Thin Client Express workstationsConfiguring initial modem settings for PPP dialer access Maintaining and reconfiguring PPP dialer parameters Starting the PPP dialerLearning about the NC dialer window Using the PPP dialer to access flash images Troubleshooting PPP dialer problemsPerforming a software update on a workstation Altering the flash image of a workstationRecovering the flash image of a workstation Click Configure Software Update Server AccessEnabling peer flash recovery on a workstation Recovering the image on the peer-booted workstation Disabling peer flash recovery on a workstation NS/flashbase/x86/kernel.2200 Resolving hardware problems Verifying hardware problemsStartup Visible Hardware problem indications Where to find information Symptom What you should do Logic UnitVisible hardware failure Symptom What you should do MouseAudio beep sequences Memory error Video memory errorSymptom What you should do System LED LED indicationsError codes and text messages Monitor LEDBattery messages NSB01xxx Main memory messages NSB10xxxNon-volatile memory messages Nvram NSB11xxx Audio messages NSB21xxxError code Error message What you should do USB messages NSB4xxxxCompactFlash card messages NSB51xxx Ethernet messages NSB62xxxBootp messages NSB72xxx Boot file server messages NSB83xxxNetwork communication messages NSB8xxxx Tftp messages NSB81xxxGateway messages NSB84xxx Client IP address messages NSB85xxxSubnet mask messages NSB86xxx IP address messages NSB87xxxAppendix A. Replacing hardware parts Replacing the N2800e Thin Client Express CompactFlash cardReplacing parts other than the N2800e CompactFlash card MemoryKeyboards Voltage Selection Plug Receptacle Country Part number Returning hardware parts Appendix B. Hardware maintenance procedures Removing the logic unit to install partsReassembling the thin client Installing an optional PCI card Replacing a CompactFlash cardExchanging the lithium battery Exchanging the memoryRemoving the power supply Installing the power supply Page Selecting the voltage for your location Page Appendix D. Recovering the boot block image Creating a recovery CompactFlash cardRecovering the flash image Appendix E. Choosing a flash file BOM file Languages supportedPage Appendix F. Monitor specifications Page Appendix G. Connector pin information Pin Signal Signal DirectionPin Signal Pin Name Function Pin # Direction DescriptionPin # Voltage+5V dc Copyright IBM Corp Environmental Design Product Recycling and DisposalTrademarks Electronic Emission NoticesFederal Communications Commission FCC Statement Industry Canada Compliance Statement Glossary of abbreviations Page Index N2800e understanding Readers’ Comments We’d Like to Hear from You How satisfied are you that the information in this book isPlease tell us how we can improve this book Readers’ Comments We’d Like to Hear from You Page SA23-2808-00