IBM N2800e manual About this book, Who should read this book, Related information

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About this book

IBM NetVista N2800e Thin Client Express Reference (SA23-2808) provides information for the Type 8364 (Model Cxx) IBM NetVista N2800e Thin Client Express (hereafter referred to as workstation or thin client).

This publication contains information on hardware setup, software configuration and update, hardware problem resolution, hardware upgrade options, parts replacement, and ordering.

Who should read this book

The following should find the information in this publication helpful:

vThe person who administers the workstation

vThe hardware service, and the support organizations for the workstation

Information available on the World Wide Web

You can obtain the latest version of this information at the following uniform resource locator (URL):

http://www.ibm.com/nc/pubs

This is the same URL that is printed on the cover of this document.

Related information

The following publications ship with your hardware. Refer to these publications for information that relates to your workstation:

vSee the IBM NetVista Quick Setup for N2800e Thin Client Express, Type 8364 (Model Cxx) (SA23-2807) pamphlet for quick hardware setup information and software configuration information.

vSee the IBM License Agreement For Machine Code (Z125-5468) before using the workstation.

vSee IBM NetVista Thin Client Safety Information (SA41-4143) for important safety notices.

vSee IBM NetVista Thin Client Hardware Warranty - Type 8363 and Type 8364 (SA23-2802) for important hardware warranty information.

Refer to IBM NetVista Thin Client Manager Operations Utility (SA23-2813) for information about managing your Thin Client Express. This information is available at the following URL:

http://www.ibm.com/nc/pubs

How to send your comments

Your feedback is important in helping to provide the most accurate and high-quality information. You can submit comments about this, or other IBM information by mailing the readers’ comment form, located at the end of this information.

© Copyright IBM Corp. 2000

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Contents N2800e Thin Client Express Reference September Page N2800e Thin Client Express Reference September Page Contents Glossary of abbreviations Safety notices Handling static-sensitive devices About this book How to send your commentsWho should read this book Information available on the World Wide WebViii Understanding your NetVista Thin Client Express Page Hardware connectors Learning about the hardwareStandard hardware Power consumption Monitor specificationsUpgrading hardware features Communication hardwareLearning about the hardware Page Installing options Setting up the hardwareUnpacking your hardware Selecting the voltage for your locationConnecting your hardware Installing the support baseStartup sequence Page Using the Setup Utility to configure the workstation Configuring the N2800e Thin Client ExpressUsing the Configuration Tool to configure the workstation Configuring the N2800e Thin Client Express Page Copyright IBM Corp Click NetVista thin client Page Page Managing your Thin Client Express remotely Page Configuring a workstation for PPP dialer Prerequisites for using PPP dial accessPreparing the workstation for PPP dialer configuration PPP dialer for Thin Client Express workstationsConfiguring initial modem settings for PPP dialer access Maintaining and reconfiguring PPP dialer parameters Starting the PPP dialerLearning about the NC dialer window Troubleshooting PPP dialer problems Using the PPP dialer to access flash imagesAltering the flash image of a workstation Performing a software update on a workstationClick Configure Software Update Server Access Recovering the flash image of a workstationEnabling peer flash recovery on a workstation Recovering the image on the peer-booted workstation Disabling peer flash recovery on a workstation NS/flashbase/x86/kernel.2200 Resolving hardware problems Verifying hardware problemsStartup Visible Hardware problem indications Where to find information Symptom What you should do Logic UnitVisible hardware failure Mouse Symptom What you should doAudio beep sequences Video memory error Memory errorSymptom What you should do System LED LED indicationsMonitor LED Error codes and text messagesMain memory messages NSB10xxx Battery messages NSB01xxxNon-volatile memory messages Nvram NSB11xxx Audio messages NSB21xxxUSB messages NSB4xxxx Error code Error message What you should doCompactFlash card messages NSB51xxx Ethernet messages NSB62xxxBoot file server messages NSB83xxx Bootp messages NSB72xxxNetwork communication messages NSB8xxxx Tftp messages NSB81xxxClient IP address messages NSB85xxx Gateway messages NSB84xxxSubnet mask messages NSB86xxx IP address messages NSB87xxxReplacing the N2800e Thin Client Express CompactFlash card Appendix A. Replacing hardware partsReplacing parts other than the N2800e CompactFlash card MemoryKeyboards Voltage Selection Plug Receptacle Country Part number Returning hardware parts Appendix B. Hardware maintenance procedures Removing the logic unit to install partsReassembling the thin client Replacing a CompactFlash card Installing an optional PCI cardExchanging the memory Exchanging the lithium batteryRemoving the power supply Installing the power supply Page Selecting the voltage for your location Page Creating a recovery CompactFlash card Appendix D. Recovering the boot block imageRecovering the flash image BOM file Languages supported Appendix E. Choosing a flash filePage Appendix F. Monitor specifications Page Appendix G. Connector pin information Pin Signal Signal DirectionPin Signal Pin Name Function Pin # Direction DescriptionPin # Voltage+5V dc Copyright IBM Corp Product Recycling and Disposal Environmental DesignTrademarks Electronic Emission NoticesFederal Communications Commission FCC Statement Industry Canada Compliance Statement Glossary of abbreviations Page Index N2800e understanding Readers’ Comments We’d Like to Hear from You How satisfied are you that the information in this book isPlease tell us how we can improve this book Readers’ Comments We’d Like to Hear from You Page SA23-2808-00