Schneider Electric Explore the Schneider APC Knowledge Base for Expert Customer Support

Page 105

APC Worldwide Customer Support

Customer support for this or any other APC product is available at no charge in any of the following ways:

Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests.

www.apc.com (Corporate Headquarters)

Connect to localized APC Web sites for specific countries, each of which provides customer support information.

www.apc.com/support/

Global support searching APC Knowledge Base and using e-support.

Contact the APC Customer Support Center by telephone or e-mail.

Local, country-specific centers: go to www.apc.com/support/contact for contact information.

For information on how to obtain local customer support, contact the APC representative or other distributors from whom you purchased your APC product.

© 2011 Schneider Electric. Schneider Electric, the Schneider Electric logo, MGE, Galaxy, InfraStruxure, Symmetra, and PowerNet are owned by Schneider Electric Industries S.A.S., American Power Conversion Corporation, or their affiliated companies. All other trademarks are property of their respective owners.

990-3197B-001

5/2011

Image 105
Contents User’s Guide 동봉된 CD 안에 한국어 매뉴얼이 있습니다 Contents Web Interface Monitor the UPS and Configure Shutdowns Logs Administration Notification Troubleshooting Appendix a List of Supported Commands Features IntroductionProduct Description Initial setup Internal Management FeaturesNetwork management features OverviewTypes of user accounts Access priority for logging onHow to Recover from a Lost Password Description Front PanelStatus LED Condition DescriptionLink-RX/TX 10/100 LED Watchdog Features Resetting the network timerNetwork interface watchdog mechanism Command Line Interface How To Log OnRemote access to the command line interface Main Screen Sample main screenInformation and status fields Two fields report when you logged in, by date and time Using the Command Line Interface Entering commandsCommand syntax Command Response Codes Code Error messageSyntax examples Alarmcount Command DescriptionsAbout Option Arguments DescriptionOption Argument Description BootDate ConsoleArgument Description DeleteDir DnsKey Description EventlogExit FormatOption Argument Definition FtpHelp ModbusNetstat NtpPing PortSpeed PromptQuit Radius RebootResetToDef Snmp, snmp3System Tcpip6 TcpipTls Ups UioUser Web XferINIXferStatus Web Interface IntroductionSupported Web browsers URL address formats Error Message Browser Cause of the ErrorQuick status icons HomeIcon Description Recent Device EventsTabs How to Use the Tabs, Menus, and LinksMenus Quick LinksOverview Monitor the UPS and Configure ShutdownsOperating state Operating State Icon DescriptionStatus Recent UPS EventsModel-specific status displayed PowerChute Network Shutdown clients PowerChute OptionParameter Description PowerChute Network Shutdown configuration parametersAbout Option Heading Displayed Information Environmental MonitoringDetailed status and configuration Temperature and HumidityBrief status Threshold DescriptionUPS Network Management Card 2 User’s Guide Input Contacts About Output RelayConfiguring the Control Policy Configuring an output to respond to an eventConfiguring the UPS or output to respond to an input alarm Use the Event and Data Logs LogsEvent log Launch Log in New Window buttonData log To display the data log Logs Data log To set the data collection interval Logs Data interval How to use FTP or SCP to retrieve log files Scp username@hostnameoripaddressevent.csv ./event.csv Syslog servers Setting user access Administration SecurityAuthentication Local UsersRadius Radius Setting DefinitionSummary of the configuration procedure Configuring the Radius ServerConfiguring a Radius server on Unix with shadow passwords Supported Radius serversInactivity Timeout TCP/IP and Communication Settings Administration Network FeaturesTCP/IP settings Setting DescriptionAPC Cookie. Tag 1, Len 4, Data 1APC Dhcp response optionsPing Response DNS Port SpeedQuery Type Selected Query Question to Use Option Description WebConsole SNMPv1 SnmpSNMPv3 Modbus FTP Server Configuring event actions Administration NotificationEvent Actions Types of notificationNetwork Management Card User’s Guide Mail notification Active, Automatic, Direct NotificationIdentify up to four e-mail recipients Snmp Trap Test Snmp trapsRemote Monitoring Service Setting DefinitionSyslog Syslog Settings Path Logs Syslog settings Identification Administration General OptionsSet the Date and Time MethodDaylight saving Use an .ini FileChange the default temperature scale Event Log, Temperature Units, and Log-InSpecify a default login Color-code event log textConfigure Links Reset the Management CardAbout the Management Card Action DefinitionCapabilities, Requirements, and Installation Device IP Configuration WizardHow to use the Wizard to configure TCP/IP settings InstallationConfigure the basic TCP/IP settings remotely Use the WizardSelect Remotely over the network, and click Next Select Locally through the serial port, and click Next Configure or reconfigure the TCP/IP settings locallySummary of the procedure How to Export Configuration SettingsContents of the .ini file Detailed proceduresFtp put filename.ini Event and its error messages Upload Event and Error MessagesMessages in config.ini Errors generated by overridden valuesRelated Topics File Transfers How to Upgrade FirmwareBenefits of upgrading firmware Firmware files Network Management CardFirmware File Transfer Methods Use FTP or SCP to upgrade one Management CardHow to upgrade multiple Management Cards Use Xmodem to upgrade one Management Card Verify the version numbers of installed firmware Verifying Upgrades and UpdatesUse a USB drive to transfer the files Verify the success or failure of the transferAdding and Changing Language Packs Troubleshooting Management Card Access ProblemsProblem Solution GET Snmp IssuesAppendix a List of Supported Commands Network Management Card User’s Guide Network Management Card User’s Guide Two-Year Factory Warranty Terms of warrantyNon-transferable warranty Exclusions Warranty claims 990-3197B-001 2011 APC Worldwide Customer Support