Schneider Electric AP9635 manual Snmp Issues, Get

Page 99

SNMP Issues

Problem

Solution

 

 

Unable to perform a

• Verify the read (GET) community name (SNMPv1) or the user profile configuration

GET

(SNMPv3).

 

• Use the command line interface or Web interface to ensure that the NMS has access.

 

See “SNMP” on page 61.

 

 

Unable to perform a

• Verify the read/write (SET) community name(SNMPv1) or the user profile

SET

configuration (SNMPv3).

 

• Use the command line interface or Web interface to ensure that the NMS has write

 

(SET) access (SNMPv1) or is granted access to the target IP address through the

 

access control list (SNMPv3). See “SNMP” on page 61.

 

 

Unable to receive

• Make sure the trap type (SNMPv1 or SNMPv3) is correctly configured for the NMS

traps at the NMS

as a trap receiver.

 

• For SNMP v1, query the mconfigTrapReceiverTable APC MIB OID to verify that

 

the NMS IP address is listed correctly and that the community name defined for the

 

NMS matches the community name in the table. If either is not correct, use SETs to

 

the mconfigTrapReceiverTable OIDs, or use the command line interface or Web

 

interface to correct the trap receiver definition.

 

• For SNMPv3, check the user profile configuration for the NMS, and run a trap test.

 

See “SNMP” on page 61, “Trap Receivers” on page 69, and “SNMP Trap Test” on

 

page 69.

 

 

Traps received at an

See your NMS documentation to verify that the traps are properly integrated in the

NMS are not

alarm/trap database.

identified

 

 

 

Network Management Card User’s Guide

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Contents User’s Guide 동봉된 CD 안에 한국어 매뉴얼이 있습니다 Contents Web Interface Monitor the UPS and Configure Shutdowns Logs Administration Notification Troubleshooting Appendix a List of Supported Commands Features IntroductionProduct Description Overview Internal Management FeaturesInitial setup Network management featuresTypes of user accounts Access priority for logging onHow to Recover from a Lost Password Description Front PanelStatus LED Condition DescriptionLink-RX/TX 10/100 LED Watchdog Features Resetting the network timerNetwork interface watchdog mechanism Command Line Interface How To Log OnRemote access to the command line interface Main Screen Sample main screenInformation and status fields Two fields report when you logged in, by date and time Using the Command Line Interface Entering commandsCommand syntax Command Response Codes Code Error messageSyntax examples Option Arguments Description Command DescriptionsAlarmcount AboutOption Argument Description BootDate ConsoleDns DeleteArgument Description DirFormat EventlogKey Description ExitModbus FtpOption Argument Definition HelpNetstat NtpPing PortSpeed PromptQuit Radius RebootResetToDef Snmp, snmp3System Tcpip6 TcpipTls Ups UioUser Web XferINIXferStatus Web Interface IntroductionSupported Web browsers URL address formats Error Message Browser Cause of the ErrorRecent Device Events HomeQuick status icons Icon DescriptionQuick Links How to Use the Tabs, Menus, and LinksTabs MenusOperating State Icon Description Monitor the UPS and Configure ShutdownsOverview Operating stateStatus Recent UPS EventsModel-specific status displayed PowerChute Network Shutdown clients PowerChute OptionParameter Description PowerChute Network Shutdown configuration parametersAbout Option Heading Displayed Information Environmental MonitoringThreshold Description Temperature and HumidityDetailed status and configuration Brief statusUPS Network Management Card 2 User’s Guide Input Contacts About Output RelayConfiguring the Control Policy Configuring an output to respond to an eventConfiguring the UPS or output to respond to an input alarm Launch Log in New Window button LogsUse the Event and Data Logs Event logData log To display the data log Logs Data log To set the data collection interval Logs Data interval How to use FTP or SCP to retrieve log files Scp username@hostnameoripaddressevent.csv ./event.csv Syslog servers Local Users Administration SecuritySetting user access AuthenticationRadius Radius Setting DefinitionSupported Radius servers Configuring the Radius ServerSummary of the configuration procedure Configuring a Radius server on Unix with shadow passwordsInactivity Timeout Setting Description Administration Network FeaturesTCP/IP and Communication Settings TCP/IP settingsAPC Cookie. Tag 1, Len 4, Data 1APC Dhcp response optionsPing Response DNS Port SpeedQuery Type Selected Query Question to Use Option Description WebConsole SNMPv1 SnmpSNMPv3 Modbus FTP Server Types of notification Administration NotificationConfiguring event actions Event ActionsNetwork Management Card User’s Guide Mail notification Active, Automatic, Direct NotificationIdentify up to four e-mail recipients Snmp Trap Test Snmp trapsRemote Monitoring Service Setting DefinitionSyslog Syslog Settings Path Logs Syslog settings Method Administration General OptionsIdentification Set the Date and TimeDaylight saving Use an .ini FileColor-code event log text Event Log, Temperature Units, and Log-InChange the default temperature scale Specify a default loginAction Definition Reset the Management CardConfigure Links About the Management CardInstallation Device IP Configuration WizardCapabilities, Requirements, and Installation How to use the Wizard to configure TCP/IP settingsConfigure the basic TCP/IP settings remotely Use the WizardSelect Remotely over the network, and click Next Select Locally through the serial port, and click Next Configure or reconfigure the TCP/IP settings locallyDetailed procedures How to Export Configuration SettingsSummary of the procedure Contents of the .ini fileFtp put filename.ini Errors generated by overridden values Upload Event and Error MessagesEvent and its error messages Messages in config.iniRelated Topics Firmware files Network Management Card How to Upgrade FirmwareFile Transfers Benefits of upgrading firmwareFirmware File Transfer Methods Use FTP or SCP to upgrade one Management CardHow to upgrade multiple Management Cards Use Xmodem to upgrade one Management Card Verify the success or failure of the transfer Verifying Upgrades and UpdatesVerify the version numbers of installed firmware Use a USB drive to transfer the filesAdding and Changing Language Packs Troubleshooting Management Card Access ProblemsProblem Solution GET Snmp IssuesAppendix a List of Supported Commands Network Management Card User’s Guide Network Management Card User’s Guide Two-Year Factory Warranty Terms of warrantyNon-transferable warranty Exclusions Warranty claims 990-3197B-001 2011 APC Worldwide Customer Support