Sharp MX-FX13 appendix Problems and Solutions, Problem Check Solution

Page 96

PROBLEMS AND SOLUTIONS

If you experience a problem with the fax function, first check the following table.

This section describes problems related to the fax function. For problems related to general operation of the machine, see "TROUBLESHOOTING" in the Operation Guide for the machine.

Problem

Check

Solution

Page

 

 

 

 

The machine does not

Is the machine power

Turn the power switch ON.

"Power switch" on page 4

operate.

switch turned on?

 

 

 

 

 

 

 

Does the display show an

Clear the error as

"WHEN AN ALARM

 

error message?

instructed by the

SOUNDS AND A

 

 

message.

WARNING MESSAGE IS

 

 

 

DISPLAYED" on page 92

 

 

 

 

Dialling is not possible.

Is the correct dial mode

Check your line and set

"DIAL MODE" on page

 

set for your line?

the correct dial mode.

100

 

 

 

 

 

Is the telephone line

Check the connections.

"Line connection" on page

 

properly connected?

 

4

 

 

 

 

 

Is the machine power

Turn the power switch ON.

"Power switch" on page 4

 

switch turned on?

 

 

 

 

 

 

 

Is the machine in fax

Press the [FAX] key to set

"BASIC PROCEDURE

 

mode?

the machine to fax mode.

FOR SENDING FAXES"

 

 

 

on page 17

 

 

 

 

Cannot send a fax.

Does the receiving fax

Check with the operator of

 

 

machine have paper?

the receiving machine.

 

 

 

 

 

 

Does the receiving

 

 

 

machine support G3

 

 

 

transmission?

 

 

 

 

 

–

 

Are the sub-address and

 

 

 

 

 

passcode correct? (When

 

 

 

using F-code

 

 

 

transmission)

 

 

 

 

 

 

 

Is the receiving machine

 

 

 

ready to receive?

 

 

 

 

 

 

 

Are you using a

Check the transmittable

"ORIGINALS THAT CAN

 

transmittable original size?

sizes.

BE FAXED" on page 11

 

 

 

 

 

Was the original size

Check size of the original.

"CHECKING THE SIZE

 

detected correctly?

 

OF A PLACED

 

 

 

ORIGINAL" on page 13

 

 

 

 

 

The message "Reading

If you attempt

 

 

cancelled. Please retry

transmission while the

 

 

sending operation."

message "Warming-up."

 

 

appears.

appears, the transmission

–

 

 

may not take place

 

 

 

correctly. Repeat the

 

 

 

transmission.

 

 

 

 

 

The transmitted image

Was the original placed so

Make sure the original is

"PLACING THE

prints out blank at the

that the correct side is

placed so that the correct

ORIGINAL" on page 12

receiving side.

scanned?

side is scanned.

 

 

 

 

 

 

If the receiving machine is

Check with the operator of

 

 

using thermal paper, was

the receiving machine.

–

 

the thermal paper loaded

 

 

 

 

 

with the wrong side out?

 

 

 

 

 

 

94

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Contents Codes 112Function Telecommunication Line Cable Connecting AN Extension Phone Connecting AN Extension PhoneIntroduction Contents Report 112113 AT Regular Intervals Communication activityPower switch To USE this Product Correctly AS a FacsimileLine connection Lithium battery Please notePoints to Check and Program After Installation Paper sizes that can be used for fax modeSet the date and time Program the senders name and senders numberPart Names and Functions Operation PanelAddress key Broadcast keyOriginal Size key Duplex Scan keyFAX Mode Base Screen Base screen of fax modeAuditing Mode Using auditing modeEnter your account number five digits with the numeric keys Originals Originals That can be FaxedOriginal sizes Scanning area of originalUsing the SPF/RSPF Using the Document GlassPlacing the Original Difference between A4 8-1/2 x 11 and A4R 8-1/2 x 11RManually Setting the Scanning Size Memory AutoA4R AutoResolution Resolution StandardStandard FineXxxxxx RediallingON-HOOK Dialling Basic Operations Basic Procedure for Sending Faxes Sending a FAXOriginal Size Memory Auto A4RReading XX% Read END XX%Memory Auto Auto A4R Standard Press the Start keySending a FAX by Speed Dialling MemoryKEY Words AddressOksearch Select the desired destination with the or keyFaxing a TWO-SIDED Original MX-M182D/MX-M202D/MX-M232D SidedSided Duplex ScanSelect Sending Memory TX Direct TXSelect TX with the or key Select Direct TX with the or keyFaxing by manual transmission using the Speaker key Storing transmission jobs memory transmissionEnter Dial # If a transmission error occurs Quick On-lineIf the receiving party is busy Image rotationCancelling a FAX Transmission Cancelling a fax transmissionJobs YESCancelling a stored transmission job Serial Poll Mode XXXJobs ReserveLine indicator lights up Receiving FaxesReceiving a FAX Earlier output of received dataCode confidential fax reception If received data cannot be printedSettings required for fax print hold SettingFAX Print Hold Function Enabling fax print holdPrinting received faxes held in memory Print Hold DataPrint Advanced Transmission Methods Using Broadcast Transmission Continue from of Basic Procedure for Sending Faxes onTo cancel a broadcast transmission Enter RX StationSetting UP a Timer Transmission Timer ModeAutomatic Transmission AT a Specified Time MondayPress the OK key Perform the desired fax operation Selected day is setPolling Polling memoryYour machine Other machine Your machineUsing the Polling Function Sending OptionsPolling Select Sending Options with the or keySerial polling PollingAbout the steps that follow Using Polling Memory Scanning a document into polling memory the Public BoxMake sure that the reception mode is set to auto reception Printing documents in the Public BoxSelect Sending ADDRestricting polling access polling security Deleting documents from the Public BoxYES Including Sender Information on Faxes Example of fax page printed out by the receiving machinePosition of sender information Document dataSelecting Dual Page Scan MenuPages Select Dual Pages with the or keyAdding a Cover SHEET/MESSAGE to a FAX Transmission Selecting a cover sheet / messageMenu No MessageUsing Settings Stored AS a Program Using a ProgramProgram CorpConfiguring the Basic Settings Settings DescriptionAlways Print Setting Default Description Print at ErrorSelect Setting Do not Print Settings the Destination Click the destination number to be setDestination list appears Forwarding Destination screen appearsForward Condition Sender NumberForward Destination Max Forward All, ForwardUsing the Forwarding Function Programming the fax number of the forwarding destinationForwarding received faxes Your machineRX Data Transfer Select RX Data Transfer with the or keySelect Transfer with the or key Double-click the Setup icon When installing is finished, click the Close buttonWhen MX-NB12 is installed Standard Communication Between Machines Supporting F-CODES 0001 11245 77321233333 4444 010 Public BoxCreating a BOX for F-CODE Transmission SEP SUBPasscode PWD SIDCode Polling Memory HOW F-CODE Polling Memory WorksUsing F-CODE Polling Memory Scanning a document into an F-code polling memory boxSelect Reading Memory Polling M-POLL OrigChecking and clearing document data in a box Original ADD Change DeleteSelect Print or Delete with the or key Documents are deleted from the F-code polling memory boxProcedure for F-CODE Polling Sending Options Serial Polling SUB Address TXSUB ADD Polling Select SUB ADD Polling with the or keyTo cancel the operation Enter a passcode maximum 20 digits with the numeric keysAfter communicating with Other machine, your machineWhen data is printed Code Confidential TransmissionCode Transmission F-CODE Confidential Transmission Other machine Your machineCode confidential transmission Sending Options Serial PollingSUB Address TX SUB ADD PollingPrint Report CONF. RX DataBOX CorpCode Relay Broadcast Transmission Relay request machine sends documentRelay machine your machine Transmission Using F-CODES Using AN Extension Phone Using an extension phone for voice callsActivating fax transmission Setting the Reception Mode RCV. SettingManual Programming EntrySelect Entry with the or key Function selection menuDial RAPID/SPEEDCHANGE/DELETE Code settings About the setting optionsStartenter OthersPass Code Others SUB AddressChain Dial TX Speed StartenterOthers SUB Address Chain Dial Others Chain Dial TX SpeedInternational TX OFFEnter Enter a group name see Entering Characters onEnter search characters see Entering Characters on Press the correct keyGroup RAPID/SPEEDChange SBC CO DeleteNo Delete #DETAIL CHANGE/DELETEThis completes the editing procedure StartsetOkenter Edit the group name see Entering Characters onOn page 74, select Delete with the or key Deleting a group keySTORING, Editing and Deleting Programs ProgramEnter TX Type DetailSUB ADD Setting Select SUB ADD Setting with the or keyPROGRAMMING, EDITING, and Deleting F-CODE Memory Boxes Programming AN F-CODE Memory BOXSelect an unused box - - - with the or key Enter the print passcode 4 digits with the numeric keysSee steps 5 and 6 on See steps 3 and 4 onPress the Start key to end the procedure Programming AN F-CODE Relay GroupSelect Change or Delete with Key Public Boxes onEdit the passcode maximum 20 digits with the numeric keys Edit the print passcode 4 digits with the numeric keysPress the OK key Select Delete with the or key Editing an F-code confidential boxSelect Change or Delete with the or key Edit the relay destinationsEditing an F-code relay group Deleting an F-code relay groupPress the OK key and then press the Back key to exit Editing an F-code public boxDeleting an F-code public box Repeat steps 11 through 14. ToTimer List MEM. Polling List Rapid # List ReportCONF. RX Data Activity ReportChanging to Entry Mode Entering CharactersCharacters That can be Entered Character Entry Keys Character Characters and function Entry keyInitial Procedure for Entering Characters TPSEntering special characters Press the SP keyConfidential reception Always Prints /NEVER Prints Sending result ExplanationReception result Explanation When AN Alarm Sounds and a Warning Message is Displayed Message Meaning of message Solution Alarm soundsSELF-DIAGNOSTIC Function Messages During Normal OperationMessage display Action Message Meaning of messageProblems and Solutions Problem Check SolutionResolution Exposure SettingsSelecting RoutineAdministrator Settings List Setting nameAdministrator Settings Menu LevelProcedure for Using the System Settings Initial ProcedureMode Select Copier Printer Scanner CountList Setting Follow steps 1 through 6 of Initial ProcedureList PRINT/SET List PrintInitial Setting Dial Mode100 Pause TimeSpeaker Volume 101OWN Passcode SET TX/RX END SoundPBX Setting 102Extension TEL Distinctive Ring103 Account ControlAccount # SET Auto Summer Time Setting Disable FAX Print Hold104 Date & Time SETSending Function 105106 Ring Timeout in Auto TX 107Recall SET ERR RCV. Function 108109 Received Data Print ConditionDuplex Reception Only on models with the two-sided printing function110 FW. RX DataReceived Data FW. Station SET Earlier OutputPolling Passcode # Mode Polling Security111 Enter Junk FAX #Specifications 112MH, MR, MMR, Jbig YesSymbols / Numbers Index113 114 115 Sharp Electronics Europe GmbH SHAR~
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