TiVo Hub manual User Guide

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User Guide

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Contents User Guide Page Basic Calling Getting StartedInstant Second Line Broadband Answering MachineAppendix a Identifying Your Equipment Page Provisioning Landline version only Landline vs. Non-landlineGetting started Page Placing Calls Verify ooma Service is WorkingEnding Calls Answering CallsEmergency 911 Calls Basic callingPower Outages Service DisruptionsInternet Interruptions Other Calling Features Page Basic calling Placing Calls on the Second Line Switching LinesAnswering Calls on the Second Line Joining a Call Party LineConferencing Placing Calls on HoldJoining a Call in Progress Using the Instant Second Line with Cordless PhonesMulti-Handset Cordless Phone Systems Page Retrieving Messages from an ooma Hub or ooma Scout Initial SetupBroadband answering machine Advanced Features Sending an Incoming Call to Voicemail Checking Messages RemotelySending an Answered Call to Voicemail Sending all Calls to Voicemail Do Not DisturbPage Ooma lounge Quick reference guide Left side view Right side view Ooma Hub deviceOoma Scout device Left side viewBrightness Adjustment Volume AdjustmentLine 1 & Line 2 Buttons Play ButtonPage Landline vs. Non-landline Installation InstallationBefore You Begin What You Need In Your HomePorts on the ooma Hub device Each ooma Hub package containsPorts on the ooma Scout device Each ooma Scout package containsPage Installing the ooma Hub Connecting the ooma Hub to the NetworkGetting the Best Voice Quality Skip to Connecting the ooma Hub to Your Phone System Modem and Router InstallationTo connect the ooma Hub to your network Integrated Router Installation Skip to Finishing Installation of the ooma hub Connecting the ooma Hub to Your Phone SystemHigh-Speed Cable or Fiber-Optic Internet High-Speed DSL and Phone Service are on the Same Line High-Speed DSL and Phone Service are on Different Lines Finishing Installation of the ooma Hub Page Phone Jack DSL Filter Installing the ooma scoutHow Phone Devices Work with the ooma System Installing the Rest of Your PhonesCordless Phones Other Devices Fax MachinesPage There’s no phone line next to my Internet connection TroubleshootingOn the ooma Hub is blinking red Are solid redYou hear a regular dialtone instead of the ooma dialtone Ooma Tab cycles between blue and red every few secondsYou need to assign a static IP address to the ooma Hub You have a cable or DSL modem thatContacting ooma Support My phones don’t ring when I receive a callPicking up another phone does not join the existing call International calls do not workPage Modem Internet ConnectionAppendix a identifying your equipment Phone System RouterIntegrated Routers SplittersSingle-Line Duplex Splitters Dual-Jack Wall PlatesTwo Line Splitters Page Appendix b limited warranty Appendix b limited warranty Page Page Appendix c regulatory information FCC Wants You to KnowAppendix c regulatory information Important Safety Information