TiVo Hub manual Installing the Rest of Your Phones, How Phone Devices Work with the ooma System

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installing the ooma scout

Installing the Rest of Your Phones

Locate other phones that share the same phone line or phone number as the ooma Hub. Repeat steps 1-4 for each phone.

If you do not have enough ooma Scout devices for each phone, you must DISCONNECT those phones or your ooma service will be disrupted. Additional ooma Scout devices can be purchased online at the ooma Lounge.

How Phone Devices Work with the ooma System

See below for more information about how the ooma system works with common devices that plug into the phone line.

Cordless Phones

To connect a cordless phone to your ooma system, simply plug the base station into the port labeled PHONE on an ooma Hub or ooma Scout.

For cordless phone systems with multiple handsets, only the main base station needs to be plugged into an ooma Hub or ooma Scout. Charging cradles for cordless phones that do not plug into a phone jack do not need to be connected to an ooma device.

Please refer to the Using the Instant Second Line with Cordless PhoneS section for important information about using cordless phones with the Instant Second Line.

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Cordless Phone

Cordless Phone

Base Station

Charging Cradle

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Contents User Guide Page Basic Calling Getting StartedInstant Second Line Broadband Answering MachineAppendix a Identifying Your Equipment Page Getting started Landline vs. Non-landlineProvisioning Landline version only Page Placing Calls Verify ooma Service is WorkingEnding Calls Answering CallsEmergency 911 Calls Basic callingInternet Interruptions Service DisruptionsPower Outages Other Calling Features Page Basic calling Placing Calls on the Second Line Switching LinesAnswering Calls on the Second Line Joining a Call Party LineConferencing Placing Calls on HoldMulti-Handset Cordless Phone Systems Using the Instant Second Line with Cordless PhonesJoining a Call in Progress Page Broadband answering machine Initial SetupRetrieving Messages from an ooma Hub or ooma Scout Advanced Features Sending an Incoming Call to Voicemail Checking Messages RemotelySending an Answered Call to Voicemail Sending all Calls to Voicemail Do Not DisturbPage Ooma lounge Quick reference guide Left side view Right side view Ooma Hub deviceOoma Scout device Left side viewBrightness Adjustment Volume AdjustmentLine 1 & Line 2 Buttons Play ButtonPage Landline vs. Non-landline Installation InstallationBefore You Begin What You Need In Your HomePorts on the ooma Hub device Each ooma Hub package containsPorts on the ooma Scout device Each ooma Scout package containsPage Getting the Best Voice Quality Connecting the ooma Hub to the NetworkInstalling the ooma Hub To connect the ooma Hub to your network Modem and Router InstallationSkip to Connecting the ooma Hub to Your Phone System Integrated Router Installation High-Speed Cable or Fiber-Optic Internet Connecting the ooma Hub to Your Phone SystemSkip to Finishing Installation of the ooma hub High-Speed DSL and Phone Service are on the Same Line High-Speed DSL and Phone Service are on Different Lines Finishing Installation of the ooma Hub Page Phone Jack DSL Filter Installing the ooma scoutCordless Phones Installing the Rest of Your PhonesHow Phone Devices Work with the ooma System Other Devices Fax MachinesPage There’s no phone line next to my Internet connection TroubleshootingOn the ooma Hub is blinking red Are solid redYou hear a regular dialtone instead of the ooma dialtone Ooma Tab cycles between blue and red every few secondsYou need to assign a static IP address to the ooma Hub You have a cable or DSL modem thatContacting ooma Support My phones don’t ring when I receive a callPicking up another phone does not join the existing call International calls do not workPage Appendix a identifying your equipment Internet ConnectionModem Phone System RouterIntegrated Routers SplittersTwo Line Splitters Dual-Jack Wall PlatesSingle-Line Duplex Splitters Page Appendix b limited warranty Appendix b limited warranty Page Page Appendix c regulatory information FCC Wants You to KnowAppendix c regulatory information Important Safety Information