TiVo Hub manual Internet Connection, Modem, Appendix a identifying your equipment

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appendix a: identifying your equipment

 

 

To install the ooma system, you must be able to identify and locate the following network services: your high- Internet connection, your modem, your router, and your phone system.

The Internet Connection

Your high-speed Internet connection is most likely provided by a Digital Subscriber Line (DSL), cable, or fiber- optic connection. Either way, there will be a connection between the wall and your modem. Look for a wall plate or cable that looks like one of these:

Coax Cable Connection

RJ-11 DSL Connection

Ethernet Connection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cable modems are connected with the same cable that your cable TV is delivered on.

DSL connector cables are similar to the existing cables that connect your phone to the wall. The connectors look like those on a standard phone cable.

Fiber-optic Internet connections are typically delivered into the home as an Ethernet connection.

The Modem

You can identify your modem either by its labeling or its connections. First, simply look for a device that has the word “modem” on its product label. If this doesn’t help, read on.

You can identify your modem by its connections. Look for a device that makes one connection to the wall, either by a DSL cable, TV cable, or Ethernet cable, and one (and only one) network connection to your com- puter or router.

Sometimes the modem and the router are combined into one device, called an Integrated Router. These look like modems, but have more than one network connection, and may have wireless capability. If your modem has an antenna or has a Wi-Fi label on it, it is probably an Integrated Router.

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Contents User Guide Page Getting Started Basic CallingInstant Second Line Broadband Answering MachineAppendix a Identifying Your Equipment Page Landline vs. Non-landline Provisioning Landline version onlyGetting started Page Verify ooma Service is Working Placing CallsAnswering Calls Ending CallsEmergency 911 Calls Basic callingService Disruptions Power OutagesInternet Interruptions Other Calling Features Page Basic calling Switching Lines Placing Calls on the Second LineAnswering Calls on the Second Line Joining a Call Party LinePlacing Calls on Hold ConferencingUsing the Instant Second Line with Cordless Phones Joining a Call in ProgressMulti-Handset Cordless Phone Systems Page Initial Setup Retrieving Messages from an ooma Hub or ooma ScoutBroadband answering machine Advanced Features Checking Messages Remotely Sending an Incoming Call to VoicemailSending an Answered Call to Voicemail Sending all Calls to Voicemail Do Not DisturbPage Ooma lounge Quick reference guide Ooma Hub device Left side view Right side viewLeft side view Ooma Scout deviceVolume Adjustment Brightness AdjustmentLine 1 & Line 2 Buttons Play ButtonPage Installation Landline vs. Non-landline InstallationBefore You Begin What You Need In Your HomeEach ooma Hub package contains Ports on the ooma Hub deviceEach ooma Scout package contains Ports on the ooma Scout devicePage Connecting the ooma Hub to the Network Installing the ooma HubGetting the Best Voice Quality Modem and Router Installation Skip to Connecting the ooma Hub to Your Phone SystemTo connect the ooma Hub to your network Integrated Router Installation Connecting the ooma Hub to Your Phone System Skip to Finishing Installation of the ooma hubHigh-Speed Cable or Fiber-Optic Internet High-Speed DSL and Phone Service are on the Same Line High-Speed DSL and Phone Service are on Different Lines Finishing Installation of the ooma Hub Page Installing the ooma scout Phone Jack DSL FilterInstalling the Rest of Your Phones How Phone Devices Work with the ooma SystemCordless Phones Fax Machines Other DevicesPage Troubleshooting There’s no phone line next to my Internet connectionOn the ooma Hub is blinking red Are solid redOoma Tab cycles between blue and red every few seconds You hear a regular dialtone instead of the ooma dialtoneYou need to assign a static IP address to the ooma Hub You have a cable or DSL modem thatMy phones don’t ring when I receive a call Contacting ooma SupportPicking up another phone does not join the existing call International calls do not workPage Internet Connection ModemAppendix a identifying your equipment Router Phone SystemIntegrated Routers SplittersDual-Jack Wall Plates Single-Line Duplex SplittersTwo Line Splitters Page Appendix b limited warranty Appendix b limited warranty Page Page FCC Wants You to Know Appendix c regulatory informationAppendix c regulatory information Important Safety Information