TiVo Hub manual Phone System, Integrated Routers, Splitters

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appendix a: identifying your equipment	45

The Router

If you have just one computer in your house, the computer may be connected directly to your modem by a cable. In this case, you do not have a router.

If you have multiple computers in your home, or if you have wireless Internet access, you have a router. A router splits the Internet connection into multiple connections, or ports, for your computers to connect to. Most routers have four (sometimes more) Ethernet ports on the back panel. Routers can connect directly to com- puters with a cable, or indirectly through a wireless connection. If your router makes wireless connections, it may have an external antenna. To find your router, look for a device that has one Ethernet connection to your modem, and multiple connections to your computers, or has an antenna.

Integrated Routers

In some cases, the modem, router, and wireless transmitter are all combined into a single integrated device. In this case, you will have a single device with one connection to the DSL or cable wall jack and either cabled connections to your computers, wireless connections through an antenna, or a combination of both.

The Phone System

Identifying your phone system is the easiest part. If you have more then one line or phone number in your home, you need to determine which wall jacks work with which number because you must install all your ooma Hub and ooma Scout devices on the same line (the line on which you registered your system on). If you have more than one line, you will have either two-line splitters or dual-jack wall plates that allow you to con- nect to different phone numbers.

Splitters

Telephone splitters are small devices that plug into a telephone wall plate and split that jack connection into two jacks. There are three kinds of telephone line splitters you might find in your home, single-line splitters, two-line splitters, and dual-jack wall plates.

Phone Jack		Phone Jack
1 line	line 1	2 line	line 1
	line 1		line 2

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Contents User Guide Page Basic Calling Getting StartedInstant Second Line Broadband Answering MachineAppendix a Identifying Your Equipment Page Provisioning Landline version only Landline vs. Non-landlineGetting started Page Placing Calls Verify ooma Service is WorkingEnding Calls Answering CallsEmergency 911 Calls Basic callingPower Outages Service DisruptionsInternet Interruptions Other Calling Features Page Basic calling Placing Calls on the Second Line Switching LinesAnswering Calls on the Second Line Joining a Call Party LineConferencing Placing Calls on HoldJoining a Call in Progress Using the Instant Second Line with Cordless PhonesMulti-Handset Cordless Phone Systems Page Retrieving Messages from an ooma Hub or ooma Scout Initial SetupBroadband answering machine Advanced Features Sending an Incoming Call to Voicemail Checking Messages RemotelySending an Answered Call to Voicemail Sending all Calls to Voicemail Do Not DisturbPage Ooma lounge Quick reference guide Left side view Right side view Ooma Hub deviceOoma Scout device Left side viewBrightness Adjustment Volume AdjustmentLine 1 & Line 2 Buttons Play ButtonPage Landline vs. Non-landline Installation InstallationBefore You Begin What You Need In Your HomePorts on the ooma Hub device Each ooma Hub package containsPorts on the ooma Scout device Each ooma Scout package containsPage Installing the ooma Hub Connecting the ooma Hub to the NetworkGetting the Best Voice Quality Skip to Connecting the ooma Hub to Your Phone System Modem and Router InstallationTo connect the ooma Hub to your network Integrated Router Installation Skip to Finishing Installation of the ooma hub Connecting the ooma Hub to Your Phone SystemHigh-Speed Cable or Fiber-Optic Internet High-Speed DSL and Phone Service are on the Same Line High-Speed DSL and Phone Service are on Different Lines Finishing Installation of the ooma Hub Page Phone Jack DSL Filter Installing the ooma scoutHow Phone Devices Work with the ooma System Installing the Rest of Your PhonesCordless Phones Other Devices Fax MachinesPage There’s no phone line next to my Internet connection TroubleshootingOn the ooma Hub is blinking red Are solid redYou hear a regular dialtone instead of the ooma dialtone Ooma Tab cycles between blue and red every few secondsYou need to assign a static IP address to the ooma Hub You have a cable or DSL modem thatContacting ooma Support My phones don’t ring when I receive a callPicking up another phone does not join the existing call International calls do not workPage Modem Internet ConnectionAppendix a identifying your equipment Phone System RouterIntegrated Routers SplittersSingle-Line Duplex Splitters Dual-Jack Wall PlatesTwo Line Splitters Page Appendix b limited warranty Appendix b limited warranty Page Page Appendix c regulatory information FCC Wants You to KnowAppendix c regulatory information Important Safety Information