TiVo Hub manual Fax Machines, Other Devices

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installing the ooma scout

Fax Machines

For best results, fax machines should be connected to the ooma Hub, not to an ooma Scout. To prevent interference with the operation of the ooma system, please make sure the fax machine is configured to not answer phone calls automatically. When placing fax calls, dial *99 prior to dialing the destination fax number.

Other Devices

Devices such as digital video recorders, satellite receivers, security systems and other machines that only use the phone line to make outgoing calls, do not need to be connected through an ooma device. Leave them connected to the phone line, as-is.

If the device is configured to turn off call-waiting (typically by dialing *70), that option must be disabled. See the ooma Lounge for step-by-step instructions on how to do this for common devices.

If a phone shares a wall jack with one of these devices, use a standard duplex splitter and connect one jack to the device, and the other jack to the ooma Hub or ooma Scout. Do not use any “pass-through” telephone jacks that the device may have to allow it to connect in-line with a telephone.

Digital Video Recorder

Digital Video Recorder

(before installation)

(after installation)

© 2006 TiVo Inc. TiVo and the TiVo logo are registered trademarks of TiVo Inc. or its subsidiaries.

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Contents User Guide Page Instant Second Line Getting StartedBasic Calling Broadband Answering MachineAppendix a Identifying Your Equipment Page Landline vs. Non-landline Provisioning Landline version onlyGetting started Page Verify ooma Service is Working Placing CallsEmergency 911 Calls Answering CallsEnding Calls Basic callingService Disruptions Power OutagesInternet Interruptions Other Calling Features Page Basic calling Answering Calls on the Second Line Switching LinesPlacing Calls on the Second Line Joining a Call Party LinePlacing Calls on Hold ConferencingUsing the Instant Second Line with Cordless Phones Joining a Call in ProgressMulti-Handset Cordless Phone Systems Page Initial Setup Retrieving Messages from an ooma Hub or ooma ScoutBroadband answering machine Advanced Features Sending an Answered Call to Voicemail Checking Messages RemotelySending an Incoming Call to Voicemail Sending all Calls to Voicemail Do Not DisturbPage Ooma lounge Quick reference guide Ooma Hub device Left side view Right side viewLeft side view Ooma Scout deviceLine 1 & Line 2 Buttons Volume AdjustmentBrightness Adjustment Play ButtonPage Before You Begin InstallationLandline vs. Non-landline Installation What You Need In Your HomeEach ooma Hub package contains Ports on the ooma Hub deviceEach ooma Scout package contains Ports on the ooma Scout devicePage Connecting the ooma Hub to the Network Installing the ooma HubGetting the Best Voice Quality Modem and Router Installation Skip to Connecting the ooma Hub to Your Phone SystemTo connect the ooma Hub to your network Integrated Router Installation Connecting the ooma Hub to Your Phone System Skip to Finishing Installation of the ooma hubHigh-Speed Cable or Fiber-Optic Internet High-Speed DSL and Phone Service are on the Same Line High-Speed DSL and Phone Service are on Different Lines Finishing Installation of the ooma Hub Page Installing the ooma scout Phone Jack DSL FilterInstalling the Rest of Your Phones How Phone Devices Work with the ooma SystemCordless Phones Fax Machines Other DevicesPage On the ooma Hub is blinking red TroubleshootingThere’s no phone line next to my Internet connection Are solid redYou need to assign a static IP address to the ooma Hub Ooma Tab cycles between blue and red every few secondsYou hear a regular dialtone instead of the ooma dialtone You have a cable or DSL modem thatPicking up another phone does not join the existing call My phones don’t ring when I receive a callContacting ooma Support International calls do not workPage Internet Connection ModemAppendix a identifying your equipment Integrated Routers RouterPhone System SplittersDual-Jack Wall Plates Single-Line Duplex SplittersTwo Line Splitters Page Appendix b limited warranty Appendix b limited warranty Page Page FCC Wants You to Know Appendix c regulatory informationAppendix c regulatory information Important Safety Information