TiVo Hub manual High-Speed DSL and Phone Service are on the Same Line

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32	installing the ooma hub

High-Speed DSL and Phone Service are on the Same Line

Your High-Speed DSL service is delivered on the same phone line as your phone service if:

You have DSL filters connected to each of your phones

You have your DSL modem connected to a DSL splitter in the wall jack

You get dialtone and can place a call if you plug a phone into the DSL phone jack

Your initial setup will look like:

Phone / DSL	DSL Splitter
Jack	DSL Splitter
Jack
	Modem	MODEM HOME
	Modem

1Plug the ooma splitter directly into the phone jack in the wall. Unplug and remove any existing DSL filters or splitters. Note: Some DSL filters and splitters are mounted flat on the wall jack.

2Connect your DSL modem to one port of the ooma splitter using the original DSL phone cable.

3Use the long phone cable provided and connect the port labeled WALL on the ooma Hub to the other port of the ooma splitter.

Now your setup should look like this:

Phone / DSL	ooma Splitter
Jack	ooma Splitter
Jack
	Modem	WALL
	Modem

Skip to Finishing Installation of the ooma hub

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Contents User Guide Page Getting Started Basic CallingInstant Second Line Broadband Answering MachineAppendix a Identifying Your Equipment Page Landline vs. Non-landline Provisioning Landline version onlyGetting started Page Verify ooma Service is Working Placing CallsAnswering Calls Ending CallsEmergency 911 Calls Basic callingService Disruptions Power OutagesInternet Interruptions Other Calling Features Page Basic calling Switching Lines Placing Calls on the Second LineAnswering Calls on the Second Line Joining a Call Party LinePlacing Calls on Hold ConferencingUsing the Instant Second Line with Cordless Phones Joining a Call in ProgressMulti-Handset Cordless Phone Systems Page Initial Setup Retrieving Messages from an ooma Hub or ooma ScoutBroadband answering machine Advanced Features Checking Messages Remotely Sending an Incoming Call to VoicemailSending an Answered Call to Voicemail Sending all Calls to Voicemail Do Not DisturbPage Ooma lounge Quick reference guide Ooma Hub device Left side view Right side viewLeft side view Ooma Scout deviceVolume Adjustment Brightness AdjustmentLine 1 & Line 2 Buttons Play ButtonPage Installation Landline vs. Non-landline InstallationBefore You Begin What You Need In Your HomeEach ooma Hub package contains Ports on the ooma Hub deviceEach ooma Scout package contains Ports on the ooma Scout devicePage Connecting the ooma Hub to the Network Installing the ooma HubGetting the Best Voice Quality Modem and Router Installation Skip to Connecting the ooma Hub to Your Phone SystemTo connect the ooma Hub to your network Integrated Router Installation Connecting the ooma Hub to Your Phone System Skip to Finishing Installation of the ooma hubHigh-Speed Cable or Fiber-Optic Internet High-Speed DSL and Phone Service are on the Same Line High-Speed DSL and Phone Service are on Different Lines Finishing Installation of the ooma Hub Page Installing the ooma scout Phone Jack DSL FilterInstalling the Rest of Your Phones How Phone Devices Work with the ooma SystemCordless Phones Fax Machines Other DevicesPage Troubleshooting There’s no phone line next to my Internet connectionOn the ooma Hub is blinking red Are solid redOoma Tab cycles between blue and red every few seconds You hear a regular dialtone instead of the ooma dialtoneYou need to assign a static IP address to the ooma Hub You have a cable or DSL modem thatMy phones don’t ring when I receive a call Contacting ooma SupportPicking up another phone does not join the existing call International calls do not workPage Internet Connection ModemAppendix a identifying your equipment Router Phone SystemIntegrated Routers SplittersDual-Jack Wall Plates Single-Line Duplex SplittersTwo Line Splitters Page Appendix b limited warranty Appendix b limited warranty Page Page FCC Wants You to Know Appendix c regulatory informationAppendix c regulatory information Important Safety Information