TiVo Complete Installation Guide for Your ooma Hub

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installing the ooma hub	31

Connecting the ooma Hub to Your Phone System

LANDLINE

NON-LANDLINE

If you are installing the landline version, the next step is to connect your ooma Hub to your phone system.

If you are installing the non-landline version AND will not use an ooma Scout, you may skip to Finishing Installation of the ooma hub. Otherwise, continue to connect your ooma Hub to your phone system.

Choose one set of instructions based on how your high-speed Internet is provided in your home.

High-Speed Cable or Fiber-Optic Internet

Your initial setup will look like this:

Cable / Fiber-Optic

Phone Jack

Modem

MODEM HOME

1Use the long phone cable provided and connect the port labeled WALL on the ooma Hub to the phone jack in the wall.

Now your setup should look like this:

Cable / Fiber-Optic

Phone Jack

Modem

WALL

Skip to Finishing Installation of the ooma hub

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Contents User Guide Page Broadband Answering Machine Getting StartedBasic Calling Instant Second LineAppendix a Identifying Your Equipment Page Getting started Landline vs. Non-landlineProvisioning Landline version only Page Placing Calls Verify ooma Service is WorkingBasic calling Answering CallsEnding Calls Emergency 911 CallsInternet Interruptions Service DisruptionsPower Outages Other Calling Features Page Basic calling Joining a Call Party Line Switching LinesPlacing Calls on the Second Line Answering Calls on the Second LineConferencing Placing Calls on HoldMulti-Handset Cordless Phone Systems Using the Instant Second Line with Cordless PhonesJoining a Call in Progress Page Broadband answering machine Initial SetupRetrieving Messages from an ooma Hub or ooma Scout Advanced Features Sending all Calls to Voicemail Do Not Disturb Checking Messages RemotelySending an Incoming Call to Voicemail Sending an Answered Call to VoicemailPage Ooma lounge Quick reference guide Left side view Right side view Ooma Hub deviceOoma Scout device Left side viewPlay Button Volume AdjustmentBrightness Adjustment Line 1 & Line 2 ButtonsPage What You Need In Your Home InstallationLandline vs. Non-landline Installation Before You BeginPorts on the ooma Hub device Each ooma Hub package containsPorts on the ooma Scout device Each ooma Scout package containsPage Getting the Best Voice Quality Connecting the ooma Hub to the NetworkInstalling the ooma Hub To connect the ooma Hub to your network Modem and Router InstallationSkip to Connecting the ooma Hub to Your Phone System Integrated Router Installation High-Speed Cable or Fiber-Optic Internet Connecting the ooma Hub to Your Phone SystemSkip to Finishing Installation of the ooma hub High-Speed DSL and Phone Service are on the Same Line High-Speed DSL and Phone Service are on Different Lines Finishing Installation of the ooma Hub Page Phone Jack DSL Filter Installing the ooma scoutCordless Phones Installing the Rest of Your PhonesHow Phone Devices Work with the ooma System Other Devices Fax MachinesPage Are solid red TroubleshootingThere’s no phone line next to my Internet connection On the ooma Hub is blinking redYou have a cable or DSL modem that Ooma Tab cycles between blue and red every few secondsYou hear a regular dialtone instead of the ooma dialtone You need to assign a static IP address to the ooma HubInternational calls do not work My phones don’t ring when I receive a callContacting ooma Support Picking up another phone does not join the existing callPage Appendix a identifying your equipment Internet ConnectionModem Splitters RouterPhone System Integrated RoutersTwo Line Splitters Dual-Jack Wall PlatesSingle-Line Duplex Splitters Page Appendix b limited warranty Appendix b limited warranty Page Page Appendix c regulatory information FCC Wants You to KnowAppendix c regulatory information Important Safety Information