TiVo Hub manual Getting Started, Basic Calling, Instant Second Line, Broadband Answering Machine

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table of contents	iii
Getting Started	2
Landline vs. Non-landline	2
Provisioning (Landline version only)	2
Basic Calling	4
Verify ooma Service is Working	4
Placing Calls	4
Answering Calls	5
Ending Calls	5
Emergency 911 Calls	5
Service Disruptions	6
Other Calling Features	7
The Instant Second Line™	10
Placing Calls on the Second Line	10
Answering Calls on the Second Line	10
Switching Lines	10
Joining a Call (Party Line)	10
Placing Calls on Hold	11
Conferencing	11
Using the Instant Second line with Cordless Phones	12
The Broadband Answering Machine™	14
Initial Setup	14
Retrieving Messages From a Hub or Scout	14
Advanced Features	15

The ooma Lounge

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Contents User Guide Page Broadband Answering Machine Getting StartedBasic Calling Instant Second LineAppendix a Identifying Your Equipment Page Landline vs. Non-landline Provisioning Landline version onlyGetting started Page Placing Calls Verify ooma Service is WorkingBasic calling Answering CallsEnding Calls Emergency 911 CallsService Disruptions Power OutagesInternet Interruptions Other Calling Features Page Basic calling Joining a Call Party Line Switching LinesPlacing Calls on the Second Line Answering Calls on the Second LineConferencing Placing Calls on HoldUsing the Instant Second Line with Cordless Phones Joining a Call in ProgressMulti-Handset Cordless Phone Systems Page Initial Setup Retrieving Messages from an ooma Hub or ooma ScoutBroadband answering machine Advanced Features Sending all Calls to Voicemail Do Not Disturb Checking Messages RemotelySending an Incoming Call to Voicemail Sending an Answered Call to VoicemailPage Ooma lounge Quick reference guide Left side view Right side view Ooma Hub deviceOoma Scout device Left side viewPlay Button Volume AdjustmentBrightness Adjustment Line 1 & Line 2 ButtonsPage What You Need In Your Home InstallationLandline vs. Non-landline Installation Before You BeginPorts on the ooma Hub device Each ooma Hub package containsPorts on the ooma Scout device Each ooma Scout package containsPage Connecting the ooma Hub to the Network Installing the ooma HubGetting the Best Voice Quality Modem and Router Installation Skip to Connecting the ooma Hub to Your Phone SystemTo connect the ooma Hub to your network Integrated Router Installation Connecting the ooma Hub to Your Phone System Skip to Finishing Installation of the ooma hubHigh-Speed Cable or Fiber-Optic Internet High-Speed DSL and Phone Service are on the Same Line High-Speed DSL and Phone Service are on Different Lines Finishing Installation of the ooma Hub Page Phone Jack DSL Filter Installing the ooma scoutInstalling the Rest of Your Phones How Phone Devices Work with the ooma SystemCordless Phones Other Devices Fax MachinesPage Are solid red TroubleshootingThere’s no phone line next to my Internet connection On the ooma Hub is blinking redYou have a cable or DSL modem that Ooma Tab cycles between blue and red every few secondsYou hear a regular dialtone instead of the ooma dialtone You need to assign a static IP address to the ooma HubInternational calls do not work My phones don’t ring when I receive a callContacting ooma Support Picking up another phone does not join the existing callPage Internet Connection ModemAppendix a identifying your equipment Splitters RouterPhone System Integrated RoutersDual-Jack Wall Plates Single-Line Duplex SplittersTwo Line Splitters Page Appendix b limited warranty Appendix b limited warranty Page Page Appendix c regulatory information FCC Wants You to KnowAppendix c regulatory information Important Safety Information