TiVo Hub manual Checking Messages Remotely, Sending an Incoming Call to Voicemail

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16	the broadband answering machine

Checking Messages Remotely

When you are away from home and want to check your messages, call your home phone number. When you hear your outgoing greeting play, press the * key on the phone and the system will ask for your PIN, and will then guide you through message retrieval.

You can also retrieve your voicemail online using the ooma Lounge.

Sending an Incoming Call to Voicemail

If you don’t want to answer a ringing call, press the Send-to-Voicemail Button to send the call immediately to Voicemail. In this mode, the recorded message will not be played over the speaker.

This also works for calls that are being screened. Just press to continue recording silently.

Sending an Answered Call to Voicemail

If you answer a call for someone else and the caller would like to leave a message, you can transfer the call to Voicemail by pressing the Send-to-Voicemail Button . This saves the caller the inconvenience of having to call back and wait for your voicemail to pick up.

Sending all Calls to Voicemail – Do Not Disturb

If you just don’t want to be disturbed for a while, press and hold the Send-to-Voicemail Button for two

seconds to send all incoming calls directly to Voicemail. The Button lights up on all ooma devices in your

home. You will not hear the phone ring when incoming calls arrive. Press and hold again to turn off the Do Not Disturb feature.

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Contents User Guide Page Getting Started Basic CallingInstant Second Line Broadband Answering MachineAppendix a Identifying Your Equipment Page Getting started Landline vs. Non-landlineProvisioning Landline version only Page Verify ooma Service is Working Placing CallsAnswering Calls Ending CallsEmergency 911 Calls Basic callingInternet Interruptions Service DisruptionsPower Outages Other Calling Features Page Basic calling Switching Lines Placing Calls on the Second LineAnswering Calls on the Second Line Joining a Call Party LinePlacing Calls on Hold ConferencingMulti-Handset Cordless Phone Systems Using the Instant Second Line with Cordless PhonesJoining a Call in Progress Page Broadband answering machine Initial SetupRetrieving Messages from an ooma Hub or ooma Scout Advanced Features Checking Messages Remotely Sending an Incoming Call to VoicemailSending an Answered Call to Voicemail Sending all Calls to Voicemail Do Not DisturbPage Ooma lounge Quick reference guide Ooma Hub device Left side view Right side viewLeft side view Ooma Scout deviceVolume Adjustment Brightness AdjustmentLine 1 & Line 2 Buttons Play ButtonPage Installation Landline vs. Non-landline InstallationBefore You Begin What You Need In Your HomeEach ooma Hub package contains Ports on the ooma Hub deviceEach ooma Scout package contains Ports on the ooma Scout devicePage Getting the Best Voice Quality Connecting the ooma Hub to the NetworkInstalling the ooma Hub To connect the ooma Hub to your network Modem and Router InstallationSkip to Connecting the ooma Hub to Your Phone System Integrated Router Installation High-Speed Cable or Fiber-Optic Internet Connecting the ooma Hub to Your Phone SystemSkip to Finishing Installation of the ooma hub High-Speed DSL and Phone Service are on the Same Line High-Speed DSL and Phone Service are on Different Lines Finishing Installation of the ooma Hub Page Installing the ooma scout Phone Jack DSL FilterCordless Phones Installing the Rest of Your PhonesHow Phone Devices Work with the ooma System Fax Machines Other DevicesPage Troubleshooting There’s no phone line next to my Internet connectionOn the ooma Hub is blinking red Are solid redOoma Tab cycles between blue and red every few seconds You hear a regular dialtone instead of the ooma dialtoneYou need to assign a static IP address to the ooma Hub You have a cable or DSL modem thatMy phones don’t ring when I receive a call Contacting ooma SupportPicking up another phone does not join the existing call International calls do not workPage Appendix a identifying your equipment Internet ConnectionModem Router Phone SystemIntegrated Routers SplittersTwo Line Splitters Dual-Jack Wall PlatesSingle-Line Duplex Splitters Page Appendix b limited warranty Appendix b limited warranty Page Page FCC Wants You to Know Appendix c regulatory informationAppendix c regulatory information Important Safety Information