Lucent Technologies partner voice messaging card manual

Page 10

The PARTNER Voice Messaging PC Card provides four mailboxes. The factory-set mailbox assignments are:

Mailbox 1, the general mailbox, is assigned to extension 10.

Mailbox 2, is assigned to extension 11.

Mailbox 3, is assigned to extension 12.

Mailbox 4, is assigned to extension 13.

When a call is transferred to PARTNER Voice Messaging, the caller hears the general mailbox greeting and can select the subscriber's mailbox by dialing the mailbox number (1–4) or can wait on the line to leave a message in the general mailbox. The caller can also dial [ 0 ] to reach the receptionist.

When a caller leaves a message, the voice messaging system places the message in the mailbox and turns on the message light (if available) at the subscriber's phone.

NOTE:

It is recommended that mailbox subscribers use system telephones with message lights.

Subscribers can retrieve messages at their convenience from any touch-tone phone either while on-site or from an off-site location. The system informs subscribers of the number of new and old (saved) messages in their mailboxes, and plays new messages first. See "Using PARTNER Voice Messaging" on page 36 for instructions for recording a personal greeting, listening to messages, transferring to another extension, and changing a password.

Voice Mail Service also enables the System Manager to program the voice messaging system. See "PARTNER Voice Messaging System Programming" on page 14 for more information.

Subscribers can call into PARTNER Voice Messaging from a system extension or from a remote location. To access their mailboxes they enter a mailbox number followed by a password.

Image 10
Contents Partner Voice Messaging PC Card Write Table of Contents Terminology Purpose of this GuideKey Sequences Voice Messaging Service Overview Partner Voice Messaging Services Communications System Features Affecting Call Answer Service VMS CoverageLine Coverage Extension #208 Do Not Disturb F01Group Call Distribution #206 Voice Mailbox Tranfer F14Factory-Set General Mailbox Greeting Voice Mail ServiceFactory-Set Subscriber Mailbox Greeting Page Security System Security GuidelinesPage Installation Instructions Important Safety InstructionsPage Page Lnitial Settings Partner Voice Messaging ProgrammingPartner Voice Messaging Initial Settings Partner ACS Initial SettingsPartner Voice Messaging Planning Forms Using Partner Voice Messaging System Programming Programming Main MenuPartner Voice Messaging Programming MenuAccessing the Programming Main Menu Programming GuidelinesAssigning a Mailbox to an Extension Recording the General Mailbox GreetingChanging the System Managers Password New password is now active Reinitializing a MailboxReinitializing a Password Partner ACS Programming Partner ACS Planning FormsUsing Partner ACS System Programming Programming Mode Programming OverlaysYou must program the following for every new installation VMS Hunt Group Extensions #505Transfer Return Extensions #306 Group Call Distribution #206 Line CoverageLine Coverage Extension #208 Automatic VMS Cover #310 Telephone Button Programming VMS Cover Rings #117Manual VMS Cover F15 Do Not Disturb F01 Voice Mailbox Transfer F14Voice Mail Messages Verifying System Operation Voice Mail ServiceCall Answer Service VMS Extension CoverageGroup Call Distribution #206 Using Partner Voice Messaging Helpful HintsLogging into the System Listening to MessagesUsing Dial Code/Button Features Transferring to an ExtensionChanging Your Password Prompt says, Please enter new passwordRecording Your Personal Greeting Help Form 1 Mailbox Assignments Partner Voice Messaging Planning FormsCompleting this form Form 2 General Mailbox Greeting Recording the AnnouncementPartner Voice Messaging PC Card Quick Reference Card Listening to Messages