Lucent Technologies partner voice messaging card manual Write

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Copyright © 1997, Lucent Technologies

518-456-100

All Rights Reserved

Issue 1

Printed in USA

November 1997

Notice

Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change.

Your Responsibility for Your System's Security

Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party, for example, persons other than your company's employees, agents, subcontractors, or persons working on your company's behalf. Note that there may be a risk of toll fraud associ- ated with your telecommunications system and, if toll fraud orrcurs, it can result in substantial additional charges for your telecommunications services.

You and your system manager are responsible for the security of your system, such as program- ming and configuring your equipment to prevent unauthorized use. The system manager is also responsible for reading all installation, instruction, and system administration documents pro- vided with this product in order to fully understand the features that can introduce risk of toll fraud and the steps that can be taken to reduce that risk. Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecom- munication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unauthorized use.

Lucent Technologies Fraud Intervention

If you suspect that you are being victimized by toll fraud and you need technical support or assistance, call the National Customer Care Center at 1 800 643-2353.

Trademarks

PARTNER, MLS-34D, MLS-18D, MLS-12D, MLS-12, and MLS-6 are registered trademarks of Lucent Technologies in the US and other countries.

Ordering

Information

 

 

Call:

Lucent Technologies

Publications

Center

 

Voice 1 800 457-1235 International Voice 317-322-6791

 

Fax 1 800 457-1764

International Fax 317-322-6699

Write:

Lucent Technologies

Publications

Center

 

2855 N. Franklin

 

 

 

Indianapolis, IN 46219

 

Order:

Document No. 518-456-100

 

 

Comcode 108073784

 

 

 

Issue 1, November 1997

 

Support Telephone Number

In the continental US, Lucent Technologies provides a toll-free customer helpline 24 hours a day. Call the Lucent Technologies Helpline at 1 800 628-2888 or your Lucent Technologies authorized dealer if you need assistance when installing programming, or using your system.

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Contents Partner Voice Messaging PC Card Write Table of Contents Key Sequences Purpose of this GuideTerminology Voice Messaging Service Overview Partner Voice Messaging Services Communications System Features Affecting Call Answer Service VMS CoverageLine Coverage Extension #208 Do Not Disturb F01Group Call Distribution #206 Voice Mailbox Tranfer F14Factory-Set Subscriber Mailbox Greeting Voice Mail ServiceFactory-Set General Mailbox Greeting Page Security System Security GuidelinesPage Installation Instructions Important Safety InstructionsPage Page Lnitial Settings Partner Voice Messaging ProgrammingPartner Voice Messaging Initial Settings Partner ACS Initial SettingsPartner Voice Messaging Planning Forms Using Partner Voice Messaging System Programming Programming Main MenuPartner Voice Messaging Programming MenuAccessing the Programming Main Menu Programming GuidelinesAssigning a Mailbox to an Extension Recording the General Mailbox GreetingChanging the System Managers Password New password is now active Reinitializing a MailboxReinitializing a Password Partner ACS Programming Partner ACS Planning FormsUsing Partner ACS System Programming Programming Mode Programming OverlaysYou must program the following for every new installation VMS Hunt Group Extensions #505Transfer Return Extensions #306 Line Coverage Extension #208 Line CoverageGroup Call Distribution #206 Automatic VMS Cover #310 Manual VMS Cover F15 VMS Cover Rings #117Telephone Button Programming Do Not Disturb F01 Voice Mailbox Transfer F14Voice Mail Messages Verifying System Operation Voice Mail ServiceCall Answer Service VMS Extension CoverageGroup Call Distribution #206 Using Partner Voice Messaging Helpful HintsLogging into the System Listening to MessagesUsing Dial Code/Button Features Transferring to an ExtensionChanging Your Password Prompt says, Please enter new passwordRecording Your Personal Greeting Help Completing this form Partner Voice Messaging Planning FormsForm 1 Mailbox Assignments Form 2 General Mailbox Greeting Recording the AnnouncementPartner Voice Messaging PC Card Quick Reference Card Listening to Messages