Lucent Technologies partner voice messaging card manual Partner Voice Messaging Planning Forms

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You must perform the following two procedures for every installation:

Assign the PARTNER Voice Messaging PC Card's virtual extensions 78 and 79 to PARTNER ACS Hunt Group 7 (ICOM 777) used for voice mail systems.

Assign an extension as the destination extension for Transfer Return calls from Hunt Group 7 (ICOM 777). This ensures that when a caller chooses to transfer to another extension before during or after leaving a message in a subscriber mailbox and the call is unanswered, the transferred call will return to the designated system extension where it rings until it is answered. If you want calls returned to the receptionist;s extension, assign extension 10 or 11 as the Transfer Return extension.

PARTNER Voice Messaging Planning Forms

Before you program PARTNER Voice Messaging, obtain completed copies of the relevant planning forms for the PARTNER ACS system. See "PARTNER ACS Planning Forms" on page 24. These forms provide the names, extensions, mailboxes, and other information required to program PARTNER Voice Messaging.

You need the following forms for PARTNER Voice Messaging:

Form 1: Mailbox Assignments. Shows factory-set mailbox assignments. Allows you to change the mailbox assignments.

Form 2: General Mailbox Greeting. Shows the script used to record the general mailbox greeting that is played when a caller is transferred to PARTNER Voice Messaging.

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Contents Partner Voice Messaging PC Card Write Table of Contents Purpose of this Guide TerminologyKey Sequences Voice Messaging Service Overview Partner Voice Messaging Services Communications System Features Affecting Call Answer Service VMS CoverageLine Coverage Extension #208 Do Not Disturb F01Group Call Distribution #206 Voice Mailbox Tranfer F14Voice Mail Service Factory-Set General Mailbox GreetingFactory-Set Subscriber Mailbox Greeting Page Security System Security GuidelinesPage Installation Instructions Important Safety InstructionsPage Page Lnitial Settings Partner Voice Messaging ProgrammingPartner Voice Messaging Initial Settings Partner ACS Initial SettingsPartner Voice Messaging Planning Forms Using Partner Voice Messaging System Programming Programming Main MenuPartner Voice Messaging Programming MenuAccessing the Programming Main Menu Programming GuidelinesAssigning a Mailbox to an Extension Recording the General Mailbox GreetingChanging the System Managers Password New password is now active Reinitializing a MailboxReinitializing a Password Partner ACS Programming Partner ACS Planning FormsUsing Partner ACS System Programming Programming Mode Programming OverlaysYou must program the following for every new installation VMS Hunt Group Extensions #505Transfer Return Extensions #306 Line Coverage Group Call Distribution #206Line Coverage Extension #208 Automatic VMS Cover #310 VMS Cover Rings #117 Telephone Button ProgrammingManual VMS Cover F15 Do Not Disturb F01 Voice Mailbox Transfer F14Voice Mail Messages Verifying System Operation Voice Mail ServiceCall Answer Service VMS Extension CoverageGroup Call Distribution #206 Using Partner Voice Messaging Helpful HintsLogging into the System Listening to MessagesUsing Dial Code/Button Features Transferring to an ExtensionChanging Your Password Prompt says, Please enter new passwordRecording Your Personal Greeting Help Partner Voice Messaging Planning Forms Form 1 Mailbox AssignmentsCompleting this form Form 2 General Mailbox Greeting Recording the AnnouncementPartner Voice Messaging PC Card Quick Reference Card Listening to Messages