Lucent Technologies partner voice messaging card manual Partner ACS Programming

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PARTNER ACS Programming

When the PARTNER ACS is installed, it uses factory settings that reflect the most common usage of the equipment. You can change these settings as required to customize them for the business.

You can program the communications system from extension 10 or extension

11.You may find it more convenient to program from extension 11. This capability allows the receptionist to continue handling calls at extension 10 while you program.

System Programming changes settings for the system as a whole, or for individual lines or extensions. (Refer to the Programming and Use guide for the PARTNER ACS system for more information about System Programming options.)

You must perform the following two procedures for every installation:

Assign the PARTNER Voice Messaging PC Card's virtual extensions 78 and 79 to PARTNER ACS Hunt Group 7 (ICOM 777) used for voice mail systems.

Assign extension 10 or extension 11 as the destination extension for Transfer Return calls from Hunt Group 7 (ICOM 777). This ensures that when a caller chooses to transfer to another extension before during or after leaving a message in a subscriber mailbox and the call is unanswered, the transferred call will return to the designated receptionist's extension where it rings until it is answered.

PARTNER ACS Planning Forms

Refer to the communications system's System Planner when you are changing system settings, and be sure to record any changes you make. The following forms from the System Planner contain information about PARTNER Voice Messaging:

Form A: System Configuration. Contains basic information about the system. This includes the line number and type of voice messaging service required for each line.

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Contents Partner Voice Messaging PC Card Write Table of Contents Key Sequences Purpose of this GuideTerminology Voice Messaging Service Overview Partner Voice Messaging Services Communications System Features Affecting Call Answer Service VMS CoverageLine Coverage Extension #208 Do Not Disturb F01Group Call Distribution #206 Voice Mailbox Tranfer F14Factory-Set Subscriber Mailbox Greeting Voice Mail ServiceFactory-Set General Mailbox Greeting Page Security System Security GuidelinesPage Installation Instructions Important Safety InstructionsPage Page Lnitial Settings Partner Voice Messaging ProgrammingPartner Voice Messaging Initial Settings Partner ACS Initial SettingsPartner Voice Messaging Planning Forms Using Partner Voice Messaging System Programming Programming Main MenuPartner Voice Messaging Programming MenuAccessing the Programming Main Menu Programming GuidelinesAssigning a Mailbox to an Extension Recording the General Mailbox GreetingChanging the System Managers Password New password is now active Reinitializing a MailboxReinitializing a Password Partner ACS Programming Partner ACS Planning FormsUsing Partner ACS System Programming Programming Mode Programming OverlaysYou must program the following for every new installation VMS Hunt Group Extensions #505Transfer Return Extensions #306 Line Coverage Extension #208 Line CoverageGroup Call Distribution #206 Automatic VMS Cover #310 Manual VMS Cover F15 VMS Cover Rings #117Telephone Button Programming Do Not Disturb F01 Voice Mailbox Transfer F14Voice Mail Messages Verifying System Operation Voice Mail ServiceCall Answer Service VMS Extension CoverageGroup Call Distribution #206 Using Partner Voice Messaging Helpful HintsLogging into the System Listening to MessagesUsing Dial Code/Button Features Transferring to an ExtensionChanging Your Password Prompt says, Please enter new passwordRecording Your Personal Greeting Help Completing this form Partner Voice Messaging Planning FormsForm 1 Mailbox Assignments Form 2 General Mailbox Greeting Recording the AnnouncementPartner Voice Messaging PC Card Quick Reference Card Listening to Messages