Lucent Technologies partner voice messaging card manual Voice Mail Service

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Voice Mail Service

Voice Mail service allows subscribers to manage their own mailboxes. With it, a subscriber can:

Listen to messages

Delete messages

Skip Messages

Record a personal greeting.

Change the default password for the mailbox to ensure that messages are kept confidential.

Voice Mail service offers callers the following options when their call is unanswered at a subscriber's extension:

Leave a detailed, confidential message in the called party's mailbox.

Press [ 0 ] to transfer to the receptionist's extension for assistance.

Callers can press [ 0 ] or dial any extension before, during, or after leaving a message.

NOTE:

Until a customized greeting is recorded for the general mailbox, and for individual subscriber mailboxes, outside callers who reach the general mailbox, or individual subscriber mailboxes, hear a factory-set message:

Factory-Set General Mailbox

Greeting

Welcome to PARTNER Voice Messaging

Please press [ 1 ] leave a message.

Factory-Set Subscriber Mailbox

Greeting

Your party is not available. Please leave a message after the tone.

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Contents Partner Voice Messaging PC Card Write Table of Contents Purpose of this Guide TerminologyKey Sequences Voice Messaging Service Overview Partner Voice Messaging Services VMS Coverage Communications System Features Affecting Call Answer ServiceGroup Call Distribution #206 Do Not Disturb F01Line Coverage Extension #208 Voice Mailbox Tranfer F14Voice Mail Service Factory-Set General Mailbox GreetingFactory-Set Subscriber Mailbox Greeting Page System Security Guidelines SecurityPage Important Safety Instructions Installation InstructionsPage Page Partner Voice Messaging Programming Lnitial SettingsPartner ACS Initial Settings Partner Voice Messaging Initial SettingsPartner Voice Messaging Planning Forms Programming Main Menu Using Partner Voice Messaging System ProgrammingProgramming Menu Partner Voice MessagingProgramming Guidelines Accessing the Programming Main MenuRecording the General Mailbox Greeting Assigning a Mailbox to an ExtensionChanging the System Managers Password Reinitializing a Mailbox New password is now activeReinitializing a Password Partner ACS Planning Forms Partner ACS ProgrammingUsing Partner ACS System Programming Programming Overlays Programming ModeVMS Hunt Group Extensions #505 You must program the following for every new installationTransfer Return Extensions #306 Line Coverage Group Call Distribution #206Line Coverage Extension #208 Automatic VMS Cover #310 VMS Cover Rings #117 Telephone Button ProgrammingManual VMS Cover F15 Voice Mailbox Transfer F14 Do Not Disturb F01Voice Mail Messages Call Answer Service Voice Mail ServiceVerifying System Operation VMS Extension CoverageGroup Call Distribution #206 Helpful Hints Using Partner Voice MessagingListening to Messages Logging into the SystemTransferring to an Extension Using Dial Code/Button FeaturesPrompt says, Please enter new password Changing Your PasswordRecording Your Personal Greeting Help Partner Voice Messaging Planning Forms Form 1 Mailbox AssignmentsCompleting this form Recording the Announcement Form 2 General Mailbox GreetingPartner Voice Messaging PC Card Quick Reference Card Listening to Messages