Avaya 40DHB0002USCW manual Activate a Greeting

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Intuity Mailbox User

Activate a Greeting

Once you have recorded some personal greetings and selected the call types for which you want greetings, you can assign your greetings to those call types.

Note: When several call types have been selected and greetings made active for each, the greeting used for any particular call is decided using the following order of priority:

1.Out of hours.

2.Busy.

3.Internal or external.

4.No answer.

The process for selecting call types is:

1.Login to your mailbox.

2.Press 3 to select personal greetings.

3.Press 3 to activate a greeting.

4.Enter the greeting number, 1 to 9, when requested.

5.The list of possible options will be played, these depend on the selected call types:

To apply the greeting to all call types, press 0.

To apply the greeting to internal calls, press 1.

To apply the greeting to external calls, press 2.

To apply the greeting to out of hours calls, press 3.

To apply the greeting to busy calls, press 4.

To apply the greeting to no answer calls, press 5.

6.When finished, press # to return to the greetings menu.

Where several different call types have been selected and greetings have been applied to them, the greeting to be used is decided using the following order of priority:

1.Out of hours.

2.Busy.

3.Internal or external.

4.No answer.

Intuity Emulation Mode Mailbox Users Guide

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IP Office 3.0

40DHB0002USCW Issue 8d (2nd March 2005)

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Contents IP Office Page Table of Contents Page Accessing Your Mailbox LoggingFirst Time Login Normal LoginRemote Access Avaya DS PhonesPhone Manager IP Office Intuity Flowchart Normal Login Alternate Login Methods Collecting, Sending and Leaving MessagesCollecting Your Messages To listen to messages in your mailboxScanning Your Messages Calling the Message SenderTo call the sender Replying to a Messages To send a reply messageForwarding a Message To forward the message to other mailboxesRecording Messages Sending a New Message Leaving a Message Changing Your Password To change your voicemail passwordMailbox Options Record Your NameSetting a Fax Number Address Before RecordClose Your Mailbox Voicemail RingbackTo stop your mailbox accepting new caller messages To stop calls diverting to voicemailPage Administer Personal Greetings Process for using personal greetings can be summarized as Accessing Personal Greetings GreetingsCreate a Personal Greeting Call Types Activate a Greeting Scanning Greetings Listen to a Greeting Using a mailing list Mailing ListsMailing Lists Creating and modifying mailing listsCreating a Mailing List Scanning Your Mailing Lists Reviewing Mailbox Lists Index AL7 1LZ